Paint Online Reviews 

592
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery times as well as the exceptionally secure, meticulous packaging that expertly keeps all items completely safe during transit. Consumers also deeply appreciate the wide selection of available products, great value prices, and the very user-friendly website that makes placing online orders simple. However, some reviewers were not happy with occasional high delivery charges or a noticeable lack of tracking communication and shipment updates. A few people also mentioned experiencing specific issues such as damaged roller packaging or leaking paint tins upon delivery.

What people talk about most

Delivery service

Consumers express immense satisfaction with the delivery service, frequently highlighting the exceptionally... See more

Product

People report positive experiences with product, highlighting the high quality and wide selection of colors... See more

Order

Reviewers mention positive feedback about order experiences, highlighting fast delivery and secure packaging.... See more

Service

Reviewers highlight positive aspects of service, consistently noting efficient operations and fast delivery... See more

Quality

Users describe satisfaction with product quality, noting that the items look amazing and feature an excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If I were able to give 10 stars I’d do it. I ordered from Limerick in the Sunday evening and my order arrived in the Tuesday morning. I can’t compliment enough how package was attentively wrapped up a... See more

Rated 5 out of 5 stars

Couldn't get the exact colour paint I wanted anywhere until I found it here on Paint Online. Exactly what I needed. Perfectly packaged, delivered promptly and good price. Excellent service - I will be... See more

Rated 5 out of 5 stars

Amazing service and one that I come back to again and again. This is a family run business and it shows a million times over. Amy query is immediately responded to, the paint is beautifully packaged a... See more

Rated 5 out of 5 stars

I got two deliveries recently. The first delivery arrived the following day. Ordered the second over the weekend and needed it urgently. Arrived at lunchtime on the second working day. Paint is very... See more


Company details

  1. Paint Store
  2. Decoration and Interior Design Store
  3. Home Improvement Store

Written by the company

We are on a mission to make choosing colour and buying paint online easy and enjoyable. Delivering you the most fabulous paint colours and supplies right to your door. Bringing you paint from the best brands in the industry, brands synonymous with quality such as Farrow & Ball, Colourtrend, Fleetwood, Dulux and more. Now you can buy Farrow & Ball, Colourtrend, Dulux and Fleetwood paints online and have them delivered right to your door. We also deliver tester pots and colour cards, making it easier for you to choose the colour you want for your home. Paint Online | www.paintonline.ie


Contact info

4.8

Excellent

TrustScore 5 out of 5

592 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(592)

100 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paint Online

I've recently placed an order with Paint Online and received excellent service and prompt delivery. I'd have no hesitation in recommending the company to my family and friends.

30 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service provided

Jack was so knowledgeable and professional. It's great to get someone who is familiar with their stock and can recommend brushes.
My paint arrived by courier promptly and well packaged.
It's my first time using this family run business but it won't be my last.

31 July 2024
Rated 5 out of 5 stars

I only can say thank you to paint…

I only can say thank you to paint online ! I ordered from Germany and I have never seen a better packaging, ever! The Communication was super and the shipping was fast.
I will definitely reorder again.

5 July 2024
Unprompted review

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