Since I tried Paint and Paper Library paints in one of my room, I just do not wish to use any other brand. The decorators love the paint too due to its low VOC and due to owning an older home, I n... See more
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My only issue is the waste - time, lids, paint , packaging and postage. It would be far more environmentally friendly if we had the option of paper samples, as Crown paints have now perfected - they u... See more
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This is the third time I have bought paint from Paint and Paper Library and I have never been disappointed. There is no question this it is pricey, but you definitely get what you pay for. The densit... See more
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Easy to order, tester pots came quickly and were packaged well with a little brush. No postage fees which was really helpful as we had to order another different tester a few days later. Paint seems v... See more
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Company details
Written by the company
We offer a refined palette of 180 unique paint colours in five superlative finishes, all of which are manufactured to exceptionally high standards in the UK.
Contact info
SW3 3NT, London, United Kingdom
- paintandpaperlibrary.com
4.5
Excellent
611 reviews
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Paint samples arrived promptly and…
Paint samples arrived promptly and beautifully packaged including a handy paintbrush. Very Pleased.
5 August 2025
Reply from Paint & Paper Library
Dear Lorraine,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering with complimentary gifts as well as our fast delivery service.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
The paint colours on the website do not match the colour you get!
I recently ordered paint from this online shop, drawn in by the beautiful photos on their website showing warm, welcoming green tones on the walls of alleged homes. What arrived was nothing like that — instead of the soft green I expected, I ended up with a flat, dull grey. Even the people at the shop admitted the colour was completely off, yet they still refused to take responsibility.
When I complained, the only response I got (repeatedly) was that I “should have ordered a sample pot.” I understand samples can be helpful, but their product photos were so misleading that no reasonable customer would expect such a drastic difference. The paint wasn’t just a shade or two off — it was a completely different colour altogether.
I’m now stuck with an expensive paint I can’t use, and the company has been utterly unhelpful. Their customer service showed no empathy, no willingness to make things right, and no sense of accountability. I would strongly advise avoiding this shop unless you want to risk wasting your money on something that looks nothing like what’s advertised. Some lady called Penny kept saying send a sample so it could be tested in the lab to see if its the correct colour not understanding I am saying its not the colour advertised on the website!
30 July 2025
Reply from Paint & Paper Library
Dear Sukhdev,
Thank you for taking the time to leave this review.
I am very sorry to hear you are disappointed with our Paint and Paper Library colour.
When you compare our paint colour with a website image there will always be a slight visual difference because we cannot reproduce the high pigmentation you find within our actual paints on an actual screen image hence the actual colour purchased may not exactly match the website image.
Our images are for inspiration purposes and hence we recommend customers check their colour choices using sample pots within their own space, as the position of your own room and lighting can greatly alter how a colour performs.
Thank you again for sharing your feedback with us and if you need anything further or would like assistance choosing a colour please email mail@paintandpaperlibrary.com
The Paint and Paper Library Team
Gorgeous colour and super easy…
Gorgeous colour and super easy experience whole way through. I bought Kigali and it looks stunning on my wall.
25 July 2025
Reply from Paint & Paper Library
Dear Arjun,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
We picked the Rose Cluster without…
We picked the Rose Cluster without hesitation. It’s perfect, it’s soft and creamy most of the time and then glows warm and peachy when the sun shines through. Such a happy and fun colour whilst also being sophisticated. This room makes me and everyone that walks in smile!
28 June 2025
Reply from Paint & Paper Library
Dear Elizabeth,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library in one of the fabulous new colours, Rose Cluster, and we’re delighted that it was such a positive one!
It’s always wonderful for us to hear that our customers love our range of paint colours as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
This is the best paint by a mile.
This is the best paint by a mile.
It goes on like silk and looks like velvet.
I am so happy with the results!!!
26 July 2025
Reply from Paint & Paper Library
Dear Theresa,
Thank you for sharing your positive experience of using Paint and Paper Library paint! We love to hear feedback from our customers, and we’re thrilled to hear that you enjoyed using our range of carefully developed and hand-crafted products.
We really appreciate your lovely comments and hope that you continue to enjoy using our products.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
I haven't received my order
23 July 2025
Reply from Paint & Paper Library
Dear Janet,
Thank you for taking the time to leave this review and I am very sorry to hear you have not received your requested Colour Cards.
I have ordered these direct with the Sample Room and you should receive these in the next couple of days.
Thank you again for sharing your feedback with us and my apologies for the inconvenience this has caused.
The Paint and Paper LibraryTeam
Paint sample card came pdq!
I requested a paint sample card. It came in double quick time and was extremely useful.
24 July 2025
Reply from Paint & Paper Library
Dear Sue,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with our fast Colour Card delivery service.
Thank you again for sharing your feedback with us.
The Little Greene Team
Love the colours and know what I would…
Love the colours and know what I would get if I could afford to!
Will have to start saving and not tell husband how much
18 July 2025
Reply from Paint & Paper Library
Dear Sue,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paint colours as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Reply from Paint & Paper Library
Dear Averil,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Reply from Paint & Paper Library
Dear Karen,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library paint as well as our fast delivery service.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Scarlet n Red is the new red
Recently purchased the Scarlet n Red paint in the Architects Matt finish . Love love love it ! It’s an Extremely dense pigment it looks amazing in my kitchen . I was looking for a colour in between red and brown and this is perfect. I’ve painted some walls and my cabinet doors. The coverage is superb and the paints go a long way. I also purchased the ASP and the Eggshell for the cabinet doors and skirtings. This company has really thought the colours schemes through . Im going to be using it in other projects around the house.
19 July 2025
Unprompted review
Reply from Paint & Paper Library
Dear Dawn,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of pain colours as much as we do.
Thank you again for sharing your feedback with us and we are so pleased you found your perfect colour!
The Paint and Paper Library Team
Beautiful package
Beautiful package. Great to include paint brush with samples. Brochures useful for guidance.
3 July 2025
Reply from Paint & Paper Library
Dear Donna,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Colour Card and Sample Pot offering with complimentary gifts.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Good Quality Wallpaper
Good Quality Wallpaper. Very Nice but a bit expensive. But, if you are doing a small area i think that would be fine. Very Classy. Nice.
30 June 2025
Reply from Paint & Paper Library
Dear Kim,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Wallpaper Sample offering.
Thank you again for sharing your feedback with us and we hope you enjoy using our products and feel the expenditure is worth the high quality product and service we provide.
The Paint and Paper Library Team
Reply from Paint & Paper Library
Dear Helen,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Little Greene paint colours as well as our fast delivery service.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Great choice of colours and finishes
Great choice of colours and finishes. The sample pot arrived beautifully packaged and included a brush too. I bought the sample tin to try out for my son's new flat and he's currently viewing it in various lights/conditions before making a decision.
28 June 2025
Reply from Paint & Paper Library
Dear Jan,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering with complimentary gifts.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Top quality paint.
No issues getting the sample and then the paint. Paint is excellent, value for money very happy with the results
21 June 2025
Reply from Paint & Paper Library
Dear Tony,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Ordered a colour chart for next project…
Ordered a colour chart
Arrived within the next two days
Beautiful colours so spoilt for choice
Thank you can't wait to get started
18 June 2025
Reply from Paint & Paper Library
Dear Nick,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Colour Card offering.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Amazing colour and quality paint
Great colour and more importantly a very easy and clean paint to use. No bits of clots of paints and two coats and the job was done.
16 June 2025
Reply from Paint & Paper Library
Dear Nick,
Thank you very much for leaving such a lovely review. We are so grateful that you took the time to tell us about your experience of using Paint and Paper Library, and we’re delighted that it was such a positive one! It’s always wonderful for us to hear that our customers love our range of paints as much as we do.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
Order did not arrive
I ordered a colour chart which did not arrive. I emailed two weeks later to follow up and didn’t get a response. Unfortunately this does not encourage me to buy from the brand - better customer service please!
14 June 2025
Reply from Paint & Paper Library
Dear Laura,
Thank you for taking the time to leave this review and I am very sorry to hear you have not received your requested Colour Card.
I have ordered this direct with the Sample Room and you should receive these in the next couple of days.
Thank you again for sharing your feedback with us and my apologies for the inconvenience this has caused.
The Paint and Paper Library Team
Sample pots…
I ordered two sample pots that arrived in a lovely box along with a small brush. Delivery was within 3 days and the paint appears to be very good quality. I am going to order more 🙃😊
12 June 2025
Reply from Paint & Paper Library
Dear Angela,
Thank you for taking the time to leave such a lovely review! We really do appreciate your comments, it is always so lovely to hear such positive feedback and we are delighted you are pleased with the high quality of Paint and Paper Library's Sample Pot offering with complimentary gifts.
Thank you again for sharing your feedback with us.
The Paint and Paper Library Team
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