Padelservices Reviews 

58
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the seamless service and straightforward installation process from start to finish. People frequently praise the staff and engineers for being professional, helpful, and knowledgeable throughout the entire process. Many consumers also highlight the excellent customer service, quick response times, and effective training provided. Reviewers appreciate the team's proactive approach, clear communication, and willingness to go the extra mile to ensure satisfaction. The company is frequently recommended for its reliable support and ability to deliver tailored solutions that meet specific business needs.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the professional,... See more

User experience

Users describe positive interactions with user experience, highlighting smooth installations and transitions,... See more

Response time

People report positive experiences with response time, highlighting how quickly the company acts to support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Moved away from BT who were terrible at the cancellation process, 3 months later their still billing me! Padel Sercvies was seamless from start to finish, from sale guy (Pascal) to fitters to support,... See more

Company replied

Rated 5 out of 5 stars

Padelservices has a thorough customer service. They respond to calls within a few rings then listens and actions issues swiftly. Andy who came to replace our old system is friendly, has patience and... See more

Company replied

Rated 5 out of 5 stars

We were searching for a new provider for a while and wasn't sure who to go with. Absolutely delighted and over the moon with the support and client relations we have received at Bread Ahead. Everythin... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing service from start to finish. Our phone system went down on the Tuesday and Padel Services were installing our new system by the Thursday morning. They were amazing the whole time t... See more

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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4.8

All reviews

(58)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service

Great customer service. polite and punctual. Helpful and informative.

19 November 2025
Unprompted review
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Reply from Padelservices

Thank you for your review. We’re pleased to hear you found the team polite, punctual, and informative — that level of customer care is exactly what every one of our clients can expect from us.

If you know any other businesses that would appreciate this standard of service, we’d be grateful if you shared your experience. We’d be delighted to support them just as well.

And as always, if you need anything at all, we’re here to help.

Rated 5 out of 5 stars

A** Service

Padel Services have been fantastic, great services and products. Would highly recommend.
Shane was amazing training the office staff on all the features.

17 November 2025
Unprompted review
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Reply from Padelservices

Thank you for the great feedback. We’re really pleased to hear everything has gone smoothly and that you’re happy with both the service and the products — it’s exactly the level of care every one of our clients receives as standard.

Shane will be delighted to know his training made a difference. He takes real pride in making sure every team feels confident using the system.

If you know any other businesses that would benefit from this level of support, we’d really appreciate you sharing your experience. We’d be glad to look after them just as well.

Rated 5 out of 5 stars

Excellent service from start to finish!

Padel Services have installed a new phone system for us today and we cannot fault their professionalism, organisation and expertise. Thorough in set up and explanation of features, making the whole process a breeze. Thank you to the Padel team - highly recommend!

30 October 2025
Unprompted review
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Reply from Padelservices

Thank you for sharing such positive feedback. We’re really pleased to hear that the installation went smoothly and that our team’s organisation and attention to detail made the process easy for you. Clear explanations and a thorough setup are key parts of the service we aim to deliver every time, so it’s great to know this came across.

We truly appreciate the recommendation — and if you ever need support or want to explore additional features, we’re always here to help.

Rated 5 out of 5 stars

Fantastic service throughout and…

Fantastic service throughout and brilliant guidance for the perfect phone system to suit are business.

Installation team were great and set up system with ease while explaining everything and making sure all was as expected.
Provided training for all our staff following install.

Would highly recommend Padel Services!!!!

20 October 2025
Unprompted review
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Reply from Padelservices

Thank you so much for your generous feedback. We’re delighted to hear that the team supported you throughout the process and helped you find the ideal phone system for your business. Our installation engineers take real pride in making everything seamless, clear, and fully tailored, so it’s great to know the setup and staff training met your expectations.

We truly appreciate the recommendation — and if you ever need any further guidance or adjustments, we’re only ever a call away.

Rated 5 out of 5 stars

Great service from Shane all explained…

Great service from Shane all explained as he went through each part as he set them up

17 October 2025
Unprompted review
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Reply from Padelservices

Thank you for your review. It’s great to hear that Shane took the time to walk you through everything step by step. We pride ourselves on clear communication and a smooth setup experience, so your feedback means a great deal. If you need anything at all moving forward, we’re always here to support you.

Rated 5 out of 5 stars

Unreal Servcie!

Quick turnover, saved us loads of money and customer service is spot on and super fast!

Will be recommended to everyone.

7 October 2025
Unprompted review
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Reply from Padelservices

Thanks so much for the amazing feedback! We’re really chuffed to hear you had such a great experience with us.

We take a lot of pride in doing what we say we’ll do — quick turnarounds, saving our customers money, and giving proper, personal service every time. It’s great to know that came through for you.

We’re built on great service and genuine care, so hearing you’d recommend us really means a lot. Thanks again for trusting Padel Services — we’re always here if you need anything!

Rated 5 out of 5 stars

Excellent service and support from start to finish

Padelservices recently installed our new phone system, setting us up with five lines across our different divisions and an AI-generated message that really helps us look more professional.

Everyone we’ve dealt with at Padelservices has been knowledgeable, helpful, and responsive throughout the whole process. The installation was smooth, the setup was tailored to our business, and everything works exactly as promised.

We’re really pleased with the results and would highly recommend Padelservices to any business looking for a reliable and professional telecoms solution.

30 September 2025
Unprompted review
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Reply from Padelservices

Thanks so much for taking the time to share such a detailed review — we really appreciate it!

It’s fantastic to hear that everything went smoothly and that your new phone system is working exactly as promised. We take real pride in delivering what we say we will, and it’s great to know our team’s knowledge, support, and attention to detail made a difference.

We’re built on great service and genuine care, so hearing that you’d recommend us means a lot. Thanks again for choosing Padel Services — we’re always here whenever you need us!

Rated 5 out of 5 stars

Superb Communication and Extremely Professional

Superb Communication from the beginning of the job. Very professional and courteous. Willing to go the extra mile to help.

8 October 2025
Unprompted review
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Reply from Padelservices

Thanks so much for your kind words! We’re really pleased to hear you’ve had such a positive experience with us.

Clear communication and professionalism are things we take seriously, and the team will be delighted to know their efforts stood out. We always aim to go that extra mile — it’s just part of who we are and how we like to do business.

Thanks again for trusting Padel Services, and we’re always here if you need anything in the future!

Rated 5 out of 5 stars

Excellent Service through out.

Excellent Service through out.

Lived up to expectations

Thank you very much

Happy Customer

2 October 2025
Unprompted review
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Reply from Padelservices

Thank you so much for your kind words and for taking the time to share your experience with us. We’re delighted to hear that our service lived up to your expectations. Providing consistent, excellent service is at the heart of what we do, and it’s always rewarding to know it makes a difference. We truly appreciate your support and look forward to continuing to be of service whenever you need us.

— The Padel Services Team

Rated 5 out of 5 stars

Highly Recommend Padel Services

We recently worked with Padel Services to set up our new phones and communication system, and we couldn’t be happier with the results. From the start, their team was professional, knowledgeable, and responsive.

The installation process was seamless, and everything was explained clearly so we felt confident using the new system right away. They took the time to understand our needs, set everything up efficiently, and made sure everything was running smoothly before finishing.

An engineer came to our site over two days to make sure everything was setup correctly, installed on our computers, and training for all staff.

We highly recommend Padel Services to anyone looking for reliable and expert support with phones or communication systems (and everything else they do!)

18 September 2025
Unprompted review
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Reply from Padelservices

Thank you so much for your kind words and recommendation. It was a pleasure to support you with your new phone and communication system, and we’re delighted to hear how smoothly everything went for your team.

At Padel Services, we pride ourselves on making the move from old providers to us as simple as possible – with no downtime, a seamless installation, and training so your staff feel confident from day one. Our goal is always to ensure businesses enjoy the benefits of a modern system without disruption, backed by the dedicated support of our team.

We’re thrilled you’ve had such a positive experience, and we look forward to supporting your business long into the future.

— The Padel Services Team

Rated 5 out of 5 stars

Having had some very mixed experiences…

Having had some very mixed experiences with previous telecoms companies I was reluctant to change but the team at Padel Services have been great from start to installation. The engineer performed a full installation replacing cabling where needed and gave a detailed training on the use of the system.

17 September 2025
Unprompted review
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Reply from Padelservices

Thank you for your thoughtful review. We completely understand the concerns that come with changing telecoms providers, especially after mixed experiences in the past. That’s why we place such emphasis on making every transition smooth, with no disruption and full support from our engineers and team.

It’s great to hear that the installation and training gave you confidence in your new system. At Padel Services, we’re committed to removing the stress that often comes with switching providers, ensuring everything is set up properly from the outset and that your staff feel fully supported.

We’re delighted to welcome you on board and look forward to continuing to provide the reliable service your business deserves.

— The Padel Services Team

Rated 5 out of 5 stars

Superb!

Superb!
Great system, works perfectly for our needs.
The installation and switch over was faultless and seamless, training was excellent. Company communication in the run up to the installation was perfect too, fully explained and couldn't be more helpful.
Many thanks to you all.

16 September 2025
Unprompted review
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Reply from Padelservices

Thank you for your superb feedback. We’re delighted to hear that your new system is working perfectly and that the installation, switch-over, and training were seamless.

We know many businesses, like yours, have had frustrating experiences with larger providers such as BT — whether that’s poor service, confusing billing, or solutions that simply don’t deliver. At Padel Services, we focus on the opposite: clear communication, straightforward billing, and a system tailored to your needs, all installed without downtime.

It’s fantastic to know that the difference has been so clear for your business. We’re proud to have supported you through this transition and look forward to continuing to provide the reliable service you deserve.

— The Padel Services Team

Rated 5 out of 5 stars

We had shane do our install in our…

We had shane do our install in our offices recently. Was a bit complicated with multiple offices to configure and set up. Shane explained everything really well and in a way was understood. He kept us updated through the whole process. Would recommend! Thank you!

5 September 2025
Unprompted review
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Reply from Padelservices

Thank you for your fantastic feedback. We’re delighted to hear that Shane was able to make your installation smooth, even with the added complexity of multiple offices to configure. His clear explanations and regular updates are a great example of the service we strive to deliver.

Shane is a valued member of our engineering team — and we’re proud to say he’s one of many experts at Padel Services who go above and beyond to ensure every installation is seamless and stress-free.

It’s a pleasure to have supported your business, and we look forward to continuing to provide the reliable service you can always expect from us.

— The Padel Services Team

Rated 5 out of 5 stars

From initial contact to installation…

From initial contact to installation sign off the service from Padel was excellent. The few complications we encountered were swiftly and efficiently resolved by a human! Every member of the Padel team have given excellent service - well done and thank you!

2 September 2025
Unprompted review
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Reply from Padelservices

Thank you for your fantastic review. We’re delighted to hear that from first contact through to installation sign-off, your experience with Padel Services has been excellent.

As you mentioned, any complications were resolved swiftly — and importantly, by a real person who took ownership. That’s a key difference between us and the larger providers: no endless call centres or automated systems, just direct access to a knowledgeable team who care about getting it right.

Every member of the Padel team is committed to delivering a seamless transition, clear communication, and ongoing support you can rely on. We’re proud to stand apart in this industry and look forward to continuing to support your business.

— The Padel Services Team

Rated 5 out of 5 stars

Cannot recommend Padel Services enough!

What can I say! The whole experience from first point of contact, to the process leading up to the porting and install, to the engineer Shane who visited our premises to carry out the work! The whole process was absolutely fantastic, and everyone we dealt were first class!

I cannot recommend Padel Services enough!

4 September 2025
Unprompted review
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Reply from Padelservices

Thank you for your fantastic review. We’re delighted to hear that from your first point of contact through to porting, installation, and engineer visit, the whole process was such a positive experience.

It’s great to see Shane recognised for his work — he’s a valued member of our team, and we’re proud to say every one of our engineers and staff share that same commitment to delivering a first-class service.

At Padel Services, our focus is always on making the transition seamless, with clear communication and expert support at every stage. We’re thrilled to have delivered exactly that for your business.

— The Padel Services Team

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