Pabau Practice Management Reviews 305

Brain and Eva went above and beyond to set me up for success.

The team’s responsiveness ensures we consistently feel well supported and looked after.

Great experience, the team was able to promptly answer all my questions and help me with setting up the entire system. Quick, easy, throughout meetings!

Great service, very supportive and helpful!

I just want to say a huge thank you to Eva for all her help with my Pabau training. She was so patient, clear, and supportive throughout the whole process, and really took the time to make sure I understood everything step by step. Nothing ever felt rushed, and she explained things in such an easy way that made it all click. She also went above and beyond to answer my questions and show me little tips and tricks that will make such a difference in running my business. I left the session feeling much more confident and organised, and that’s all down to her. Honestly, she’s amazing – if you’re lucky enough to get trained by Eva, you’ll be in the best hands!

Running 3 locations and Pabau keeps everything synced perfectly. Can see all appointments across sites and staff scheduling is so much easier now. Inventory management could be better but overall very happy

The team is excellent especially in the areas of training. The system is easy and simple to use and delighted I found Pabau useful for my business

I had a meeting with Bryan today and found it immensely helpful. He was patient, attentive, and came up with some excellent ideas. I truly appreciated the time he took to guide me through everything and to address all my questions thoroughly. I very much look forward to our next meeting, where we can continue to optimise the Pabau service even further.

I’ve been using Pabau for my phlebotomy business and the support has been excellent throughout. The customer service team are responsive, knowledgeable, and quick to resolve any issues. The webchat is a great feature — problems are picked up and followed through with clear communication and good follow-up.

My business doesn’t fit neatly into the typical way their system is set up, but the team have worked with me to create practical workarounds that keep things running smoothly. They’ve been supportive not only during the initial setup but also as my service has grown and I’ve added new offerings.

From a compliance point of view, Pabau is strong. The system includes lots of ready-made forms and processes that make it easier to stay organised and inspection-ready.

The only area for improvement would be adding more features tailored for mobile services. That said, the workarounds provided have been effective and I appreciate how open the team have been to feedback.

Overall, I’d recommend Pabau to any healthcare or wellness business looking for a solid, supportive system with a strong customer service team behind it.

Emily is amazing and very helped me how to use.

The analytics and reporting features are incredible. Can track everything from treatment popularity to staff productivity. Data-driven decisions have really helped grow our business

Tracking where leads come from and conversion rates by source has transformed our marketing spend. It is the first system we've used that gives us that level of reporting natively. Very impressed so far!

I use classes for my wellness sessions and right now it's been a bit of manual work. I'm glad to hear that it's coming soon!

Upgrading to Pabau has been transformational for us. More professional more efficient and patients notice the difference. Should have switched sooner!

I have recently signed up to Pabau and can honestly say the whole team have been helpful and professional throughout.
Eve has been especially helpful with regular meetings to help me to onboard my business with the portal
I am not a techno phobe but some of the IT can be daunting. The team at Pabau have been approachable and helpful throughout the process. I am extremely happy with he service so far.

We've been running memberships for a little while using a purpose-built platform, but the fragmented workflow was always an issue. After some research we decided to go with Pabau for our all-in-one clinic system. It's a great platform, but their memberships feature was only launched a few weeks and has still room for improvements. That said, I can see that development is very responsive so hopefully these minor issues will be fixed soon. Support by the way has been exceptional!

Very informative and supportive. All of the functions are explained in depth, and the system seems very easy to use. Staff are very welcoming and supportive.

The transition from my old system to Pabau has been very organised and streamlined. The team have taken on all the tedious tasks of data entry etc making the process stress free. Ongoing support has been great and the system itself has enabled less admin time so far. Would recommend for any other clinic owners.

I can’t praise this software and team enough! Everything is so well-organised and handled for me, which made the whole process stress-free. The 24/7 support is fantastic – every question I had was answered clearly, and all of my concerns were addressed and resolved with professionalism. This software has truly changed everything for my business, making it far more effective and allowing me to better support my clients. A special thanks to Eve, who supported me every step of the way. I felt guided and cared for throughout. I’m truly grateful to Eve, Marco and the entire team for their dedication and excellent service!