P1 Travel Reviews 

10,692
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,176 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently note the exceptionally smooth booking process, stating that both event tickets and hotel reservations arrive securely and well in advance of the scheduled dates. Many consumers also appreciate the fantastic accommodation locations, clear event information, and completely stress-free arrangements that make attending international sports events wonderfully memorable. However, some people mentioned significant difficulties regarding VIP hospitality access and locating specific areas within the venues. A small group of reviewers also experienced real frustration when trying to find distant accreditation centers or missing scheduled services due to poor communication.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting a smooth, reliable booking... See more

Order

Consumers find order to be a largely satisfying experience, highlighting the easy booking process and good... See more

User experience

Clients share positive opinions on user experience, highlighting the smooth booking process and reliable... See more

Location

Reviewers mention positive feedback about location, noting that hotels are close to transport options and... See more

Booking process

Customers had positive experiences with the booking process, frequently praising the straightforward and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back home following an epic Italian road trip finishing with the Monza Grand Prix with tickets purchased through P1 Travel. Amazing seats on the chicane delivered to my inbox weeks before the eve... See more

Rated 5 out of 5 stars

We booked a package deal with P1 Travel for a multiple days stay in London, including a visit to the Bon Jovi Concert at Wembley of 6 September 2026. Smooth booking process. After sales/services very... See more

Rated 5 out of 5 stars

The best experience from purchasing of tickets to the delivery on email and seamless process during the Monza weekend. I will definitely use your services again. I wish I had known about you earlier b... See more

Rated 5 out of 5 stars

P1 Travel upgraded our seats to a box at the last minute. Great views of the pitch at Emirates. Minor confusion Dial Square as apparently VR code vouchers were needed for the provided Cannon Club pack... See more


Company details

  1. Event Ticket Seller
  2. Sport Tour Agency

About P1 Travel

Written by the company

24/7 Event Emergency Hotline Event Guarantee Largest Official Ticket Reseller

P1 Travel gives you the opportunity to attend your favorite sports or music events anywhere in the world.

We ensure you of the best possible experience, thanks to our official partnerships with the biggest international football clubs, event venues, and sports tournaments.

With a wide range of official tickets and travel packages, we'll take you to the event of your dreams!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(10,692)

2,908 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Disappointing premium experience

While we still managed to enjoy parts of the Formula One weekend, we were extremely disappointed with the experience provided, particularly given the several thousand dollars we paid for Dolce Vita access through P1.

First, navigating the track and locating the Dolce Vita area was incredibly frustrating. The directions provided were inadequate, and there was very little helpful signage. our group walked around the track twice trying to find the entrance. For a premium hospitality experience, guests should receive clear instructions and visible signage well in advance.

Second, we missed the food service on Saturday because no one communicated that there was a cutoff time. Even more frustratingly, the food service ended before the official qualifying session had begun. It makes absolutely no sense for food to stop being served that early during a full-day Formula One event, especially for guests who paid such a significant amount for hospitality access.

Finally, the overall food and beverage selection was extremely underwhelming and nowhere near the quality or variety we expected at this price point. In our opinion, the experience delivered approximately half the value of what we paid.

Premium access should feel seamless, elevated, and well organized. Unfortunately, this experience fell far short of those expectations. Based on the poor communication, difficult navigation, limited food service, and lack of overall value, we will not be using P1 for future Formula One events or returning to Monza.

25 August 2026
P1 Travel logo

Reply from P1 Travel

Dear Shayla,

Thank you for sharing your detailed feedback with us. We are very sorry to hear that your Dolce Vita experience at the Formula One weekend did not meet expectations, especially given the significant investment you made.

We sincerely regret the difficulties you faced in locating the hospitality area. Clear directions and signage are essential, and we understand how frustrating it must have been to spend so much time trying to find the entrance. We will raise this with the event organizers to ensure improvements are made for future events.

Regarding the food service, we apologize that the cutoff time was not communicated clearly. We recognize how disappointing it must have been to miss the offering on Saturday, particularly when it ended before the qualifying session began. Your comments highlight an important area where communication should be improved, and we will address this with our partners.

We also regret that the food and beverage selection did not meet your expectations. Premium hospitality should feel seamless and elevated, and we are sorry that this was not your experience. Your feedback is invaluable in helping us improve the quality and consistency of the services provided.

We truly appreciate you sharing your concerns, and while we regret that this experience fell short, we hope to have the opportunity to restore your confidence in us at future events.

Best regards,
P1 Travel

Rated 5 out of 5 stars

Formula 1 tickets for Monza 2026…

Booked Formula 1 tickets for Monza 2026 ( September 2026) in June 2026. Was a bit nervous if the to let's would be valid and provided on time.
They sent me the tickets much earlier than stated! On 30 of July!
The seats were the correct ones so all good! Not the best seats of the sector but ok... I would book again !

30 July 2026
Rated 1 out of 5 stars

Tickets were not suitable for the venue or event

Whilst the tickets allowed access to the venue, The access they provided was less than acceptable. We left the venue without seeing any of the race as the track was not visible.

25 August 2026
P1 Travel logo

Reply from P1 Travel

Dear Adrian,

Thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet expectations. While your tickets did provide access to the venue, we understand how disappointing it must have been to find that the view of the track was not as anticipated, ultimately preventing you from enjoying the race.

We would like to clarify that the tickets purchased were for general admission. With this type of ticket, seating is not assigned, and the best views are typically secured by arriving early to choose a good standing position. We regret that this was not clear enough at the time of booking and that it impacted your enjoyment of the event.

Your comments are important to us, and we will ensure they are reviewed internally so that we can improve clarity around ticket categories and venue access in the future. We sincerely apologize for the frustration caused.

Kind regards,
P1 Travel

Rated 1 out of 5 stars

I realised that I paid 2,5 times the…

I realised that I paid 2,5 times the price of the normal ticket for a general admission in Formel 1 in Monza .

25 August 2026
P1 Travel logo

Reply from P1 Travel

Dear Bahar,

Thank you for sharing your feedback with us. We are sorry to hear that you felt disappointed with the value of your tickets.

Regarding the pricing, our packages can be higher than the base ticket price because we secure tickets earlier directly from the organizers, ensuring guaranteed access and availability. In addition, our packages include customer support, secure booking, and peace of mind, which are reflected in the overall cost.

It is also important to note that the ticket price was accepted by you at the time of purchase, and we fulfilled the booking accordingly.

We understand how this difference may feel frustrating, and we truly appreciate your feedback as it helps us improve the clarity of our communication about ticket types and inclusions.

Kind regards,
P1 Travel

Rated 5 out of 5 stars

Great customer service!

Booking was easy and F1-Tickets arrived 13 days before the event. Customer service was great! They reacted very quickly and made it possible, that we could add a person to our group and sit all together.

25 August 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look