OZO Keyboards Reviews 81

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, describing them as amazing, solid, premium, and exceeding expectations. Many people highlight the exceptional customer service, noting the staff's helpfulness, prompt replies, and willingness to go above and beyond to assist with orders and provide updates. Reviewers appreciate the thoughtful packaging, the inclusion of bonus gifts, and the overall smooth ordering process, making them feel valued. However, some customers also noted issues with delivery times, with orders occasionally taking longer than expected or advertised, leading to frustration regarding tracking and arrival dates. A few other people also felt that customer service, at times, lacked professionalism, with responses feeling dismissive or confrontational, particularly concerning order issues and after-sales support.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the excellent selection and... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many experiencing delays, some lasting... See more

Customer service

Customers had positive experiences with customer service, with many praising the helpfulness and... See more

Order

Reviewers highlight positive aspects of order, with many customers reporting smooth experiences and... See more

Quality

People report positive experiences with quality, consistently praising the products as amazing, wonderful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The keyboard feels and looks amazing. There were some issues with communication with regards to receiving and reviewing the item and setting up the firmware and JSON for the keyboard were not so u... See more

Rated 4 out of 5 stars

I ordered two keyboard cases close to a month ago. i still havent gotten it. Its way past the forecasted delivery date, even accounting for the lunar new year notice they sent out. Edit: It lo... See more

Company replied

Rated 4 out of 5 stars

Pros; Very good product. I would say 10/10 hopefully won't have to switch to a new keyboard again. It has only been a couple days however. Product in question is wobkey crush 80 pro in na... See more

Company replied

Rated 4 out of 5 stars

My order took a bit too long to arrive so that’s why I’m not giving 5 stars but they did their best. At trying to deliver it as fast as possible some things could have been made a bit clearer but for... See more

Company replied


Company details

  1. Computer Desk Store

Written by the company

Welcome to OZO Keyboards We're not just another keyboard shop. We're three enthusiasts who turned our obsession with mechanical keyboards into a mission: bringing premium typing experiences to the UK without the premium hassle. What Makes Us Different? We cut out the middleman drama. While others slap on markup after markup, we source directly from manufacturers and pass those savings straight to you. That means top-tier keyboards, switches, and accessories at prices that actually make sense. Our Promise: No BS, Just Boards Transparency isn't just a buzzword for us – it's how we operate. We'll tell you exactly where your keyboard comes from, when it'll ship, and what to expect. Pre-order? We'll keep you updated. Custom build? We'll walk you through it. Questions at 11 PM? We've probably answered them at midnight. The Good Stuff From buttery-smooth linear switches to that satisfying tactile bump, from 60% compact warriors to full-sized number-crunching beasts – we've curated a collection that hits different. Whether you're a coding ninja, gaming legend, or just someone who's tired of mushy membrane sadness, we've got your setup. Three People, Thousands of Happy Clacks We're small enough to care about every order and savvy enough to know our stuff inside out. When you email us, you're talking to someone who actually gets why switch spring weight matters and why keycap profiles aren't just aesthetic choices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

81 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great experience – Highly recommended!

I ordered a keyboard from them at the end of December. It arrived super fast, but unfortunately, it had a minor issue (totally a factory defect, not the seller's fault). They immediately sent out a replacement part which arrived in no time. Now the keyboard is perfect! I had a great experience with their customer service—really fast and kind. Thanks again, Jake!

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

Absolutely outstanding purchasing experience!
I bought a keyboard with international shipping, which is never simple, yet everything was handled flawlessly. Excellent and constant communication, great availability, and a level of professionalism and courtesy that’s truly rare.
The packaging was perfect and extremely well protected, and the keyboard arrived in pristine condition.
A highly recommended experience in every aspect. Reliable, professional seller. I will definitely buy again!

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great first experience. I ordered the Evo80 and once the order was processed they sent me confirmation and communicated what to expect next in regards to shipping/delivery.

Delivery time was right around what was expected considering I was ordering to France. Packaging was excellent and everything was well protected. The free gifts were a nice touch and the free keycap set were actually a complementary colour to the keyboard i ordered which was a nice surprise.

Will for sure be ordering more from here in the future.

27 January 2026
Rated 5 out of 5 stars

First time buyer experience

I recently purchased the Evo75 by Evoworks from Ozo, and I’m thoroughly impressed. It took about two weeks from the initial order to fulfillment at their international hub and final delivery to France.

The packaging was excellent; everything was very well-protected. I also love their pricing system that includes small gifts it’s a really thoughtful touch. As a first-time buyer, I’m extremely satisfied with the experience!

26 January 2026
Rated 5 out of 5 stars

Excellent All Round

Fair prices. Great selection of products. Jake & the team kept me up to date with my order's progress the whole time. Will definitely be using these guys as my go to place for keyboards and accessories alike moving forward.

Many thanks again,
Patrick

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Awesome Store

I have bought a Keyboard from OZO in November, while no other online store had it available. I agree with all the other positive reviews about OZO. They really care about the customer and always keep you informed about the status of your order.
I also got a bonus coiled cable for my keyboard for free, which was a really nice surprise!

I would 100% recommend to shop here when looking for PC peripherals.

Thank you for the Evo75 and keep it up guys!

27 November 2025
Unprompted review
Rated 5 out of 5 stars

very good experience

I bought my mouse before Christmas, and the team sent me regular updates on where my product was and how everything was going. If I were to recommend anywhere to purchase your PC peripherals, it’d be here. Also, as a big bonus, they sent out a free matching cable for my keyboard, showing they really do value their customers. This company is doing things right and deserves all the love that comes its way.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Incredible quality keyboard

Incredible quality keyboard, delivery was meant to be next day but due to delays was almost 2 weeks late. However, the amazing customer service made the whole ordeal better, specifically Jake who was able to add some credit to my account.
I also received a little wrapped gift which was greatly appreciated.

4 January 2026
Rated 5 out of 5 stars

This company genuinely cares about its…

This company genuinely cares about its customers.

As someone completely new to the world of custom keyboards, I spent hours trying to figure everything out, switches, keycaps, boards, barebones vs full builds, and whether or not to solder my existing keyboard. It was honestly overwhelming.

That all changed when I found this company. They took the time to understand what I was looking for and walked me through my options patiently and clearly. Even late at night, I was speaking with a real person who genuinely cared and helped make sense of a very confusing hobby for a beginner.

If you’re new to custom keyboards, I HIGHLY recommend shopping with these guys.

I placed an order today, and they’ve been upfront about turnaround times and have gone above and beyond to help me build exactly what I wanted.

Thanks again!

9 January 2026
Unprompted review
Rated 5 out of 5 stars

Quick delivery and good prices

Friendly, helpful and even better were some lovely little Christmas extras thrown in. Very happy with my mystery keycap set. Brilliant and unfortunately for me, very tempting range of products to choose from in the future.

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service and quality at great value prices!

One of the few UK sellers who had the keyboard I wanted for sale and at a great price.

The site is very upfront about what's in stock, ordered in/preordered etc. and what the resulting dispatch and delivery time estimates are so I knew from the start when it was likely to arrive. All the usual additive pricing for different options was eliminated as well, I could get a single, overall price for the option I was looking at, so that was also a plus.

Customer service was great! Double checked with me about some incoming product changes/choices to be sure I would be happy with the end result - very much appreciated this. The keyboard arrived in good time, safely and delivered via DPD so a reputable and trustworthy delivery service. Entire order was carefully packed for safe delivery, I was very pleased with it all.

The team also clearly put some time and effort into picking the mystery boards/key caps for orders too! I was delighted with the mystery keyboard and mystery key caps I received and it was obvious someone had gone so far as to co-ordinate these two with the main keyboard I had ordered. Not to mention the bonus gifts which were also matched to the rest of the order.

This kind of thoughtfulness is what makes the shopping experience great, and shows a real outstanding level of customer service! Miles above and beyond what I usually expect from online stores I've not used before, I will totally shop at Ozo Keyboards again if I am ever in need of keyboards, key caps and accessories.

Great quality, exceptional service - 110% recommend Ozo Keyboards!

14 December 2025
Rated 5 out of 5 stars

The product is great

The product is great. I even got an extra set of keycaps and and coil cable.

Shipping toke about 2 weeks but the wait was worth it.

2 December 2025
Rated 5 out of 5 stars

Amazing unboxing experience

Amazing unboxing experience, great attention to detail even coming with a carry case. Only downside I can think of is delivery taking a bit longer, other than that I’d buy here again in a heartbeat!

9 December 2025
Rated 5 out of 5 stars

Excellent experience

Excellent customer support with prompt replies, and I was kept updated about the delivery until I collected my new keyboard.

8 December 2025

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