Oxygen Property Management Reviews 1,897

Huge thanks to Diane Rabone from Oxygen for being such a wonderful property manager. She is very helpful and always gets back to us quickly whenever we have questions. The service from Oxygen has been top-notch. Five stars!

Had the worst experience ever with Dana Qi from lower hutt office. This was our first time dealing with an agent and it was the worst. Communication with her was so annoying as she thinks shes always right and whatever she says should happen. The house was too old & cold & even worse when it rains. I have never asked for so much repairs for just a short period of time. Glad we moved out and not have to deal with her ever again.

Very active team. Took over my problematic tenants in no time.

Helped me to find the good tenants in this tough market. Great service and communication. I believe can cooperate well in the future.

Jamie has been my landlord for almost 4 years now. Shes always amazing and easy to talk to. Any issues are dealt with quickly. Great communication. Get text alerts for wind warnings (which I thought was good, because I wouldnt of known).

Yesterday my hot water wasn't going,I contacted my tenancy manager Leanne,she had it sorted within an hour or so,I'm happy and my family are happy,thank you Leanne.

Our property agent, Aileen Seales, was the absolute best. She was always on to it. Any concerns or questions we had were always addressed and she would always reply to our messages and emails very quickly. Aileen never made us feel like we were just another tenant, we felt like we had a personal friendship with her as she would always check up on us and always ensured that we were comfortable, happy and that there are no issues with living at the property. She was very patient and always so lovely. We had the absolute best and most pleasant experience with Oxygen and Aileen and we felt very well taken care of. We would highly recommend Oxygen and Aileen!

This people handle me with car and will go the next mile to support you in all what you needs

Great communication, always keep us in the loop with the process. A big THANK YOU to Jan and Erin for your professional and excellent service.

Aileen is a wonderful person who is always willing to help and listen us with any requirement or issue.
She is our property manager for almost 2 years. She is just a call away if needed anytime. I am very happy with her as our property manager. Thank you for making our tenancy look this easy and happy.

I purchased an investment property in Upper Hutt in 2006. I purchased the adjoining property in 2017. These properties were on a cross lease. Oxygen Property Management managed both these properties for me. Karen Stevens-Bevan manged my properties for a number of years after which Maria Aiulu managed my properties until I recently sold them. I have always worked away from home including working in Australia. I always had peace of mind knowing that my properties were in good hands through both Karen and then Maria. Both Karen and Maria were very easy to work with. They were always very friendly and professional. Maria went over and above to ensure that my properties were in good order and ready for settlement day when they were transferred over to the buyer. I am very thankful to both Karen and Maria for their excellent service and friendship over the years. Nga mihi. Matt

Binnie took over management of our tenancy for the last 9 months and she was nothing but professional, helpful and kind. She remained approachable and consistent in her communication throughout our tenancy. Binnie made an otherwise stressful moving out process easy for us and we are grateful for her patience and kind heartedness. We would recommend her to any renters and would love to have her again if we move back to Wellington.

I had an exceptional experience working with Binnie during my first flat rental in Wellington, New Zealand. Her professionalism and genuine care for her clients truly set her apart. I highly recommend this agency, and I encourage anyone seeking rental assistance to work with Binnie. Her dedication and expertise made the process seamless and enjoyable.

Great service, Oxygen and Dyanna and her team were excellent throughout.

The staff were professional and friendly and always available to help

Horrid. Useless landlords are unable to read and respond to emails, even the simplest of questions, and they will try and steal your bond.

Oh I know the bond has been sorted (by the time you responded), it did however take days of trying to get my questions answered about what the charges would be for before you all finally gave up and got it back to me. So I believe "try and steal your bond" is still accurate.

A further edit, when I said sorted, I did mean the bond form had been signed. I have now had to chase to ask where the refund actually is, so I have still not received the bond refund yet.
They will try and steal your money.

Oxygen are the best! I've dealt with two property managers over the past five years, most recently the lovely Binnie, and the service they provide is stellar. Very supportive, clear communication, easy and efficient processes to follow when repairs are needed. They set a very high bar and standard for service - I wouldn't rent with anyone else.

From the time I met Dyanna and then Vicki the service we have received has been nothing but top notch. Nothing is an issue because they just deal with things with care respect and professionalism. Communication is excellent both via phone and email. We appreciate you guys so much and highly recommend your service. Ngā mihi nui Leanne & Warwick Morehu