Oxigen Environmental - Quayside, Dundalk Reviews 

181
TrustScore 4 out of 5

4.1

Mill Street, Quayside Business Park, A91 KA9R Dundalk, County Louth, IE


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Rated 5 out of 5 stars

It was very straight forward process of ordering online. We filled the skip in one day and didn't need it sitting on our driveway for any longer. We called the customer service and arranged for the... See more

Company replied

Rated 5 out of 5 stars

Driver damaged one of the pillars on my driveway, now my gate won't close properly. Thanks a lot Oxigen. UPDATE Oxigen contacted me very quickly after this and sent someone out to fix the damaged... See more

Company replied

Rated 5 out of 5 stars

Just an acknowledgment of how much I appreciate the crew in Blackrock in Louth. Shocking weather conditions, blew rubbish out of the green bin, one of the workers went out of his way to gather it and... See more

Company replied

Rated 5 out of 5 stars

Highly recommend Oxigen. They have excellent communication when on the odd occasion the bin lorry is delayed and they send reminders about putting bins out on Sat on bank holidays. Any time I have ran... See more

Company replied


Company details

  1. Waste Management Service
  2. Drainage Service
  3. Garbage Collection Service
  4. Garbage Dump
  5. Recycling Center

About Oxigen Environmental - Quayside, Dundalk

Written by the company

Reduce | Reuse | Recycle

Oxigen Environmental provide the best value for wheelie bins, domestic and commercial waste collection, skip hire and road sweeping.
We are Ireland’s leading integrated waste management and recycling company and provide our services from Cavan to Waterford and in between.
Oxigen is dedicated to the diversion of waste from landfill through the re-use of valuable resources to create closed material life cycles. The well-known adage of ‘waste not, want not’, is key to the Oxigen ethos.
Producing secondary raw materials and reprocessing them to produce new products promotes resource efficiency and is an environmental necessity.
Oxigen Environmental is at the forefront of environmental services provision in Ireland.
The group comprises of Oxigen Environmental and Oxigen Commercial.
Between these two companies Oxigen manages waste and material streams, water supply, waste-water treatment, and energy generation.
We are constantly growing our fleet and staff to provide a first-in-class service, across all streams, to all customers and across all regions, where we too are expanding, due to the popularity of our excellent services and price plans.

OXIGEN’S STRATEGIC GOALS ARE:
• To increase volumes of recyclables collected.
• To increase volume of secondary raw materials produced such as paper, metal, glass, wood, plastics, construction aggregates and organics.
• Maximise diversion of materials from landfill.
• Increase the generation of renewable power from waste streams.

Oxigen 3-Bin

Oxigen 6-Yard skip


Contact info

  • Mill Street, Quayside Business Park, A91 KA9R, Dundalk, County Louth, Ireland

  • 0818694436

4.1

Great

TrustScore 4 out of 5

181 reviews

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1-star

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Replied to 94% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(181)

372 reviews in the last 12 months

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Rated 1 out of 5 stars

Contact impossible

Th delivery and collection was OK, as it turned out. But I wanted to know delivery & pick up times.

The 0818 number was always busy, the 042 number cut off after 22min on hold, my email was not answered. We live remotely and if we are not in, the gate is locked.

If you cannot be contacted, I cannot use you again. Your website did not have a button to register as a new user, either!!!

13 July 2026
Rated 5 out of 5 stars

A definite "yes"

From order to drop off to collection was seamless. Reasonably priced, and drivers were very professional. Definitely will use anytime...

29 June 2026
Oxigen Environmental - Quayside, Dundalk logo

Reply from Oxigen Environmental - Quayside, Dundalk

Hi Siobhan,

Thank you for taking the time to review our service. We are glad to hear that everything with your order went smoothly. We hope to help you again on your next project!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Bit of a problem with the time of delivery. But in the end it worked out. Best price available.

29 June 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Phyllis,

Thank you for taking the time to review our service. We appreciate your honesty and are glad to hear that everything worked out in the end!

Kind regards,
The Oxigen Team

Rated 3 out of 5 stars

"Okay" experience.

"Okay" experience.

I hired a skip online late one Friday, to arrive the Tuesday afterwards. I got online confirmation of the payment receipt.
No clarification on when it would be delivered on Tuesday.
I had to ring them up at 11am on Tuesday to find out when it would be delivered.
It arrived at 2pm. The trades people doing work in my house had started work at 7:30am.

While the terms of rental said up to 5 days it wasn't clear if that included weekends.
I was finished with the skip the next Monday and emailed oxygen around midday it was ready for collection. They collected it at 9:30pm that night.

Service was okay, but relatively poor communication about when the skip will the delivered and collected.
These days, modern companies would text on the day or the day before to say your skip will be delivered between the following hours.

19 June 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Owen,

Thank you for your feedback. We appreciate you taking the time to share your experience.

We're glad the skip was delivered and collected on the requested dates, but we're sorry that our communication around delivery and collection times did not meet your expectations. We understand how important timing is when coordinating with tradespeople and other projects.

Thank you again for your feedback, and we hope to provide a smoother experience next time.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

It was very straight forward process of…

It was very straight forward process of ordering online. We filled the skip in one day and didn't need it sitting on our driveway for any longer. We called the customer service and arranged for the skip ti be collected on the following day. Very professional service. 5 stars.

20 June 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Galina,

Thank you for your review. We are glad to hear that you found the website easy to navigate for your order and our customer service team could help you delivery and collection times.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

A very straight forward, simple process

Easy to order, no fuss with the delivery and recovery. The delivery driver was friendly and efficient.

18 June 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Alan,

Thank you for your kind review. We are glad to hear that everything went smoothly with your order.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Friendly staff

The staff were extremely friendly and helpful. From the person on the phone to the truck driver. I would recommend oxygen Dundalk

8 June 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Mary,

Thank you for your kind review. We are delighted that everything went smoothly with your skip order and our staff delivered their quality customer care as expected! Hope to hear from you again.

Kind regards,
The Oxigen Team

Rated 1 out of 5 stars

Ordered a skip Monday to be delivered…

Ordered a skip Monday to be delivered today the Friday , rang today at 3.25pm to query what time the skip would be arriving, she told me she couldn’t give me a time but I was on the evening route. I said brilliant what time do they deliver the skips till , she told me 10pm it’s not after 10pm no skip , no number to ring over the weekend and rubbish sitting waiting to go into the skip. Completely unreliable! My booking didn’t slip through the cracks the lady confirmed my address only by my name! Full of lies joke of a company don’t waste your time ordering a skip from these crooks , quick to take your money and can’t provide the service!!!

12 June 2026
Unprompted review
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Emma,

We greatly apologise for not delivering your skip as promised, this is not reflective of our usual quality of service. We apologise for any inconvenience caused. This comment will be passed to management to ensure that action is taken regarding your complaint.

Kind regards,
The Oxigen Team

Rated 1 out of 5 stars

Extremely Poor would not recommend

After receiving confirmation on line for a skip hire, received a call the next day to say there was no skip available. After extremely poor customer service got reconfirmed.
Ordered skip for early morning was delivered at 2.15 pm. Skip was not picked up on the day which it should have been. Had further bother with this. Honestly hard to even give this 1 star.

27 May 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Bridie,

We are sorry to hear that your skip order could not be fulfilled on the date you chose, we apologise for any inconvenience caused. this is not reflective of our usual standard of delivering our skip hire service. Your comment will be taken seriously and reported to management to ensure this does not happen again.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

The Customer Service rep

The Customer Service rep, Michele - she was fantastic

25 May 2026
Unprompted review
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Catherine,

Thank you for taking the time to review our service - we will pass your compliments to Michelle!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Great delivery and collection service

Great delivery and collection service, I couldn’t ask for more, Thanks to Keymo, he was the top man 👍 prices are really affordable

12 May 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Jose,

Thank you for much for your review - we will pass your compliment to our skip driver!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Great customer service and help from…

Great customer service and help from driver.

12 May 2026
Oxigen Environmental - Quayside, Dundalk logo

Reply from Oxigen Environmental - Quayside, Dundalk

Hi Paul,

Thank you for taking the time to review our service - we are delighted to hear that you had a great experience with our team.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Just wanted to commend a staff member I…

Just wanted to commend a staff member I had the pleasure of meeting the other morning...
as I was pulling bin back in after pick up I said good morning to which I received a friendly hello and interaction about my day....just so nice...a lovely start to anyone's day! Prompt, efficient, friendly service

8 May 2026
Unprompted review
Oxigen Environmental - Quayside, Dundalk logo

Reply from Oxigen Environmental - Quayside, Dundalk

Hi Helen,

Thank you for leaving us a five star review! We are delighted to hear about your lovely interaction with one of our bin operatives. We are proud of the hard work our team does everyday - all while keeping a smile on their faces!

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Perfect

Great service.

9 May 2026
Oxigen Environmental - Quayside, Dundalk logo

Reply from Oxigen Environmental - Quayside, Dundalk

Hi Caroline,

Thank you for the five star review - we are delighted to hear that you are pleased with your service.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Very helpful delivery driver

Very helpful delivery driver

1 May 2026
Oxigen Environmental - Quayside, Dundalk logo

Reply from Oxigen Environmental - Quayside, Dundalk

Hi Elaine,

Thank you for taking the time to review our service. We hope to help you again on your next project.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Driver damaged one of the pillars (Resolved)

Driver damaged one of the pillars on my driveway, now my gate won't close properly. Thanks a lot Oxigen.

UPDATE
Oxigen contacted me very quickly after this and sent someone out to fix the damaged pillars, very happy with how fast and easily the problem was resolved. I can't recommend Oxigen highly enough. Very happy customer and will be back. 5+ Stars from me.

5 May 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi John,

We greatly apologise for any damage caused to your property. I will pass this comment to our customer service team so we can look into this incident and we will be in touch asap.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Service was quick and efficient

Service was quick and efficient. I asked for skip to be collected a day earlier than I had planned.they were very good at accommodating me.really appreciated that.price was a little high though.

24 April 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Maureen,

Thank you so much for taking the time to review our skip service, we are glad to hear that your request could be accommodated and everything went smoothly! We hope to work with you again on your next project.

Kind regards,
The Oxigen Team

Rated 3 out of 5 stars

The hin was delivered very late

The bin was delivered very late. As I was out the could not be placed within my property. Also I ordered bin from Friday to Monday, however bin was not collected until Friday. This resulted in bin being tampered with.

15 April 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Una,

Thank you for your honest review. Our bins can take up to 5 business days to be delivered to you but they are often delivered earlier. If your bin has been tampered with in any way that may affect your bin weight readings or the lid has been broken, please let us know and we can get you a replacement.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Great service

Great service, reasonable price. Delivery and collection was great, I was asked the best location for it to be placed as well as being advised where to place it. 2nd time I used this service, and if needed again, I'm definitely coming back

21 April 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi Evandro,

Thank you for your kind review, we are glad to hear that this is your second time to use our service and the second time that you have been pleased with the outcome! We hope to hear from your again in the future.

Kind regards,
The Oxigen Team

Rated 5 out of 5 stars

Quirk delivery pick up on time

Good company to deal with

5 April 2026
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Reply from Oxigen Environmental - Quayside, Dundalk

Hi David,

Thank you so much for your review, we are glad everything went smoothly with your order.

Kind regards,
The Oxigen Team

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