It was very straight forward process of ordering online. We filled the skip in one day and didn't need it sitting on our driveway for any longer. We called the customer service and arranged for the... See more
Company replied
Location
Switch locationMill Street, Quayside Business Park, A91 KA9R Dundalk, County Louth, IE
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very friendly and helpful receptionist. Everything explained about bill , Nothing was a bother!
Company replied
At least every second week I'm on the phone to customer service about a missed collection, a collection that doesn't even happen from my house, I've to take the bins to the end of the street. I unders... See more
Company replied
Highly recommend Oxigen. They have excellent communication when on the odd occasion the bin lorry is delayed and they send reminders about putting bins out on Sat on bank holidays. Any time I have ran... See more
Company replied
Company details
- Waste Management Service
- also in
- Drainage Service
- Garbage Collection Service
- Garbage Dump
- Recycling Center
About Oxigen Environmental - Quayside, Dundalk
Written by the company
Reduce | Reuse | Recycle
Oxigen Environmental provide the best value for wheelie bins, domestic and commercial waste collection, skip hire and road sweeping.
We are Ireland’s leading integrated waste management and recycling company and provide our services from Cavan to Waterford and in between.
Oxigen is dedicated to the diversion of waste from landfill through the re-use of valuable resources to create closed material life cycles. The well-known adage of ‘waste not, want not’, is key to the Oxigen ethos.
Producing secondary raw materials and reprocessing them to produce new products promotes resource efficiency and is an environmental necessity.
Oxigen Environmental is at the forefront of environmental services provision in Ireland.
The group comprises of Oxigen Environmental and Oxigen Commercial.
Between these two companies Oxigen manages waste and material streams, water supply, waste-water treatment, and energy generation.
We are constantly growing our fleet and staff to provide a first-in-class service, across all streams, to all customers and across all regions, where we too are expanding, due to the popularity of our excellent services and price plans.
OXIGEN’S STRATEGIC GOALS ARE:
• To increase volumes of recyclables collected.
• To increase volume of secondary raw materials produced such as paper, metal, glass, wood, plastics, construction aggregates and organics.
• Maximise diversion of materials from landfill.
• Increase the generation of renewable power from waste streams.
Contact info
Mill Street, Quayside Business Park, A91 KA9R, Dundalk, County Louth, Ireland
- 0818694436
4.2
Great
199 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly and helpful …
Very friendly and helpful receptionist. Everything explained about bill ,
Nothing was a bother!
16 October 2026
Unprompted review
Reply from Oxigen Environmental - Quayside, Dundalk
Hi Thomas,
Thank you so much for your review. We are delighted to hear that you were able to have all your questions answered by our customer service team.
Kind regards,
The Oxigen Team
Reply from Oxigen Environmental - Quayside, Dundalk
Hi Nicola,
Thank you for your kind review! We hope to help you on another project in the future.
Kind regards,
The Oxigen team
Reply from Oxigen Environmental - Quayside, Dundalk
Hi Fintan,
Thank you for your five star review - we greatly appreciate it!
Kind regards,
The Oxigen Team
Hassle free
Hassle free. Booked online. Skip delivered and collected with a phone call beforehand.
21 September 2026
Reply from Oxigen Environmental - Quayside, Dundalk
Hi Gary,
Thank you for the five star review. We are glad everything went to plan with your order!
Kind regards,
The Oxigen Team
Reply from Oxigen Environmental - Quayside, Dundalk
Hi Merante,
Thank you for taking the time to leave us a five star review!
Kind regards,
The Oxigen Team
Helpful and pleasant staff.
29 September 2026
Reply from Oxigen Environmental - Quayside, Dundalk
Hi Eva,
Thank you for the five star review!
Kind regards,
The Oxigen Team
Reply from Oxigen Environmental - Quayside, Dundalk
Hi Marcin,
Thank you for taking the time to leave us a review. We are very glad to hear you were pleased with the service you received!
Kind regards,
The Oxigen Team
Quick and effective service
30 August 2026
Reply from Oxigen Environmental - Quayside, Dundalk
Hi,
Thank you for the five star review! We appreciate you taking the time to leave us feedback.
Kind regards,
The Oxigen Team
Delivery of the skip was fine but it’s…
Delivery of the skip was fine but it’s impossible to get it collected again
3 September 2026
Unprompted review
Reply from Oxigen Environmental - Quayside, Dundalk
Hi Sarah,
Thank you for your feedback. We're pleased to hear the skip was delivered as expected, but we're sorry to learn you've had difficulty arranging collection. This is not the experience we want for our customers. We appreciate you bringing this to our attention and will review the issue with our team to help improve our service.
Kind regards,
The Oxigen team
Skip has not been picked up
Skip is still outside my home,when I have requested for it to be picked up.I have had to cancel workmen coming with diggers twice already,Very inconvenient .
17 August 2026
Reply from Oxigen Environmental - Quayside, Dundalk
Hi Margaret,
We apologise for the inconvenience caused. We have passed this comment to management to ensure this collection is prioritised.
Kind regards,
The Oxigen Team
Reply from Oxigen Environmental - Quayside, Dundalk
Hi Matthew,
Thank you for leaving us a five star review. We hope to work with you again on your next project!
Kind regards,
The Oxigen Team
Great service
Great service. Easy to book. Office easily contactable and answered any queries I had. Delivery driver was great to communicate when dropping and picking up skip. Would use again.
6 August 2026
Reply from Oxigen Environmental - Quayside, Dundalk
Hi,
Thank you for leaving us a five star review, we really appreciate you taking the time to leave us some feedback. We are delighted to hear that our customer service team was able to help you with your enquires and everything with your order went smoothly.
Kind regards,
The Oxigen Team
Great service
17 August 2026
Reply from Oxigen Environmental - Quayside, Dundalk
Hi Elvie,
Thank you for taking the time to leave us a five star review. We are glad that your order went as planned.
Kind regards,
The Oxigen Team
Friendly staff both on the phone and…
Friendly staff both on the phone and the delivery/collection drivers, quick response.
11 August 2026
Reply from Oxigen Environmental - Quayside, Dundalk
Hi,
Thank you so much for taking the time to write us a review. We are delighted to hear that our customer service team was able to help you with your order.
Kind regards,
The Oxigen Team
Terrible service.
Terrible service, ordered a skip from the 12th to the 14th. It’s the 19th and still hasn’t been collected yet, it’s sitting in my family’s parking space in front of our home. Sent two emails, no reply. Went in person to their office and they claimed they would collect it today and they haven’t. Very unhappy.
9 August 2026
Reply from Oxigen Environmental - Quayside, Dundalk
Hi Tracey,
Thank you for taking the time to write us a review. We understand that your skip order has not been handled as it should be and we apologise for any inconvenience caused. This comment has been reported to the appropriate manager to ensure that this issue is taken care of ASAP.
Kind regards,
The Oxigen Team
i have ordered a skip for a few days…
i have ordered a skip for a few days and the guy that brought it in and collected it was awesome. professional, efficient and quickly in and out. costumer service was a good also just a little confusing on communication and info but still okay.
15 July 2026
Reply from Oxigen Environmental - Quayside, Dundalk
HI Fern,
Thank you for taking the time to write us a review. It is great to hear that your skip order went smoothly! We appreciate you letting us know about the communication between customer and dispatchers - we work to improve this regularly.
Kind regards,
The Oxigen Team
Missed bin collection
My bins were not collected on Friday, i was on holidays abroad and sent an email explaining that i hadnt received my bill via email and paid straight away, a lovely agent, Darah, responded to me and told me would look into situation and came back almost immediately and asked if i could leave bins out for the next morning, i unfortunately didnt see email until later saturday afternoon.. went back to Darah and was advised if i could get bins put out on Monday night he would arrange collection on tuesday morning, neighbours put bins out for me, and they were emptied. Darah was so helpful and pleasant and really felt it was above and beyond a normal customer service response .. amazing service .. thank you Darah
24 July 2026
Unprompted review
Reply from Oxigen Environmental - Quayside, Dundalk
Hi Carol,
Thank you so much for taking the time to write us a review. We are delighted to hear that your issue was solved promptly and efficiently. We will pass your compliments to Darah!
Kind regards,
The Oxigen Team
Reply from Oxigen Environmental - Quayside, Dundalk
Hi Mark,
Thanks for your review. We are glad everything with your order went smoothly.
Kind regards,
The Oxigen Team
Contact impossible
Th delivery and collection was OK, as it turned out. But I wanted to know delivery & pick up times.
The 0818 number was always busy, the 042 number cut off after 22min on hold, my email was not answered. We live remotely and if we are not in, the gate is locked.
If you cannot be contacted, I cannot use you again. Your website did not have a button to register as a new user, either!!!
13 July 2026
Reply from Oxigen Environmental - Quayside, Dundalk
Hi Jill,
Thank you for your review. We appreciate that timings are needed in the case of locked gates and inaccessible areas but we can usually only give approximate timings for pickup and delivery, similarly to all companies.
We apologise for the breakdown in communication regardless and we hope that you give us another chance in the future.
Kind regards,
The Oxigen Team
A definite "yes"
From order to drop off to collection was seamless. Reasonably priced, and drivers were very professional. Definitely will use anytime...
29 June 2026
Reply from Oxigen Environmental - Quayside, Dundalk
Hi Siobhan,
Thank you for taking the time to review our service. We are glad to hear that everything with your order went smoothly. We hope to help you again on your next project!
Kind regards,
The Oxigen Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.