Oxford Online Pharmacy  Reviews 

34,521
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 5,321 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery and the smooth, entirely seamless ordering process, noting that their essential medications arrive promptly every single time. People also deeply appreciate the helpful support team and the reassuringly thorough checks conducted prior to prescribing medical treatments. Though some customers experienced unexpected delivery delays and rather frustrating communication issues regarding package tracking information. A few people also mentioned difficulties when navigating the website or managing their repeat orders without clear guidance. Reviewers occasionally noted that getting timely responses to specific queries required extra patience.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently highlighting a fast, professional, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super quick shipping and... See more

Order

Reviewers highlight positive aspects of order, frequently praising the smooth and seamless online ordering... See more

Product

Users describe positive interactions with product, consistently highlighting their effectiveness, fair... See more

Price

Consumers find price to be positive, consistently praising the great value and affordability of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

July 29th to August 5th. First week done 2nd jab lunchtime today. Had no side affects apart from a little constipation but all fine. Definitely felt fuller after smaller meals and no temptation to p... See more

Company replied

Rated 5 out of 5 stars

Fast delivery and my medication could not be found anywhere else including all my local pharmacies. I had to tell my doctor where I got it so he could recommend people go to Oxford Online Pharmacy. Th... See more

Company replied

Rated 5 out of 5 stars

I’m extremely happy with O.O.P The service is excellent. They truly care about my health and are always so friendly & helpful. My orders are processed quickly and any queries are dealt with pro... See more

Company replied

Rated 5 out of 5 stars

Oxford online Outstanding as always, they have been a wonderful help and support for me over the years and I am most grateful. The service is fantastic, a great team who are happy to help and su... See more

Company replied


Company details

  1. Online Pharmacy
  2. Drug Store
  3. Online Prescription Medication Vendor
  4. Pharmacy
  5. Weight Loss Service

About Oxford Online Pharmacy

Written by the company

Patient safety is our number one priority and our aim is to deliver the highest level of customer service to each and every patient who visits our site.

In our efforts to represent the gold standard in online pharmacy, our service was recognised as "safe, effective and well-led" across all categories of care by the Care Quality Commission (CQC), in its recent round of inspections for digital healthcare providers. We are one of only a handful of online pharmacies to have met the high standards required to gain the CQC stamp of approval. Please do not hesitate to contact us.

Written by the company

FREE Delivery
On all orders over £40
Professional Medical Advice
From our Online Doctors or Expert Pharmacists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

35K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(34,521)

4,984 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Arrived in good time ,easy to order,all…

Arrived in good time ,easy to order,all very satisfactory.

27 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is wonderful to hear that your order arrived promptly and you found the ordering process straightforward. We are pleased you felt everything met your expectations and hope you will use Oxford Online Pharmacy again whenever you need us.

Kind Regards,

Louisa

Customer Care

Rated 5 out of 5 stars
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We’re so glad you found our service speedy and efficient. Being able to deliver your order quickly is something the team works hard on, so your comments are greatly appreciated. If you need anything else or have any questions in the future, please don’t hesitate to reach out.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

Excellent pharmacy

Great choice of products on the website with great prices. Delivery is very efficient
Excellent service

26 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We are so pleased you are happy with our product selection and competitive prices. It is lovely to know our delivery speed and overall service have met your expectations. If you need anything else or have further feedback, please do let us know. We look forward to helping you again soon.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Well packed and quick delivery

Well packed and quick delivery. Ice packs are still frozen when it arrives.

17 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is great to hear that your order arrived swiftly and securely, with the ice packs still frozen on delivery. We always aim to ensure temperature-sensitive items are well protected and delivered in top condition. Your feedback is very much appreciated.

We hope you continue to trust us with your healthcare needs.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

I would highly recommend Oxford…

I would highly recommend Oxford Pharmacy, from the first consultation it was an easy process. They keep you up to date on the progress. I emailed a query and got a very quick helpful response. Also had an email with lots of tips and advice about the pen. Fast delivery also.

27 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is lovely to hear how simple and straightforward you found our service, right from your first consultation. I am pleased our updates and prompt replies to your queries helped you feel supported throughout. It is also fantastic to know you appreciated the email tips about the pen as well as the speedy delivery.

We look forward to assisting you again whenever you need us.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Prompt and good value

Prompt and good value. The questions about the medication were straight forward and clear.

17 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We really appreciate you commenting on the clarity of our medical questions and finding our service both prompt and good value. Making sure the process is straightforward is so important to us, so it is great to know this helped make things easier for you.

We look forward to supporting you again in the future.

Kind Regards,

Katrina

Customer Care

Rated 4 out of 5 stars

Well organised and quick responses

Well organised and quick responses

27 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is wonderful to hear you found our service well organised and appreciated the speed of our responses. We aim to make things straightforward and efficient for our customers, so your feedback means a great deal. We hope you will continue to choose Oxford Online Pharmacy in the future.

Kind Regards,

Louisa

Customer Care

Rated 5 out of 5 stars

Got a repeat prescription delivered in…

Got a repeat prescription delivered in record time-Excellent.

27 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Receiving your repeat prescription so quickly clearly made things easier for you, and I’m really glad to hear it. We always aim for a smooth and speedy service, so it’s fantastic that your order arrived in record time. If there’s ever anything more we can assist with, please do let us know. We look forward to helping with your future prescriptions.

Kind Regards,

Louisa

Customer Care

Rated 5 out of 5 stars

Fast and efficient service will use…

Fast and efficient service will use your website again thanks.

27 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is lovely hearing that you found our service to be fast and efficient. We are pleased to know you'll be returning to our website. If you ever need assistance or have any questions, please do get in touch. We look forward to helping you again soon.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

Thank you Good effect

Thank you Good effect

17 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is great to hear you are pleased with the results. We are glad you have found our service effective and appreciate you sharing your positive experience.

We look forward to supporting your health and wellbeing again in the future.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

Grate prices and customer service

Grate prices and customer service. Using them all the time. Every month have discounts. Good Pharmacy

9 June 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is such a pleasure to hear how much you value our pricing and customer service. We are glad to know the monthly discounts are helpful for you and that you choose us as your pharmacy. Your continued support is truly appreciated and we look forward to looking after your needs for many months to come.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

Absolutely first class service.

Absolutely first class service.

26 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is fantastic to hear you found our service to be first class. We strive to make every part of our process smooth and reliable, so your feedback is very welcome. If you ever need anything in future, please do not hesitate to reach out. We look forward to assisting you again.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

quick and easy

quick and easy, no fuss

16 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is great to hear that you found our service quick and straightforward. We know life can get busy, so making the process as simple as possible is exactly what we aim for. Thanks for choosing us, and we hope you will continue to rely on Oxford Online Pharmacy in the future.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

My go to for repeat prescriptions

My go to for repeat prescriptions. Regular checkup to make sure all is well via email. Respond to email questions efficiently. Great delivery service.

16 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is fantastic to hear that you rely on us for your repeat prescriptions and appreciate our regular check ins. I am glad you find our responses to your questions helpful and our delivery service reliable. Your feedback makes a real difference as we continually strive to support you.

Thank you for choosing Oxford Online Pharmacy. We look forward to continuing to help you.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Good information

Good information, quick to respond to questions

16 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you for highlighting the speedy responses and clear information you received from our team. We always aim to provide support that’s both helpful and prompt, so it’s lovely to know this made a difference for you. We hope you’ll continue to use our services whenever you need us.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

As always

As always, a great and effective product delivered promptly

26 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is wonderful to hear you continue to find our products effective and our delivery prompt. We are so pleased that you trust and return to us for your needs. Your ongoing support means a great deal. We look forward to serving you again soon.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Fast delivery

Right product, perfectly packaged, fast delivery, well wrapped. Couldn't ask for more

25 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is wonderful to hear that your order arrived quickly, securely wrapped and just as you expected. We always aim to pack everything with great care so it is lovely to know that this made a difference to your experience. Thank you for sharing your thoughts and we hope you will choose Oxford Online Pharmacy again in the future.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

It was fast and every professional…

It was fast and every professional thank you again

16 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We are really pleased to hear you found the service both speedy and professional. Thanks so much for letting us know and for trusting Oxford Online Pharmacy with your needs. We hope to welcome you again soon.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Prompt delivery and quick response…

Prompt delivery and quick response emails also diligent in prescribing

16 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We are very happy to know you found our delivery prompt and our emails timely. It is great to hear our pharmacy team’s care with prescribing stood out to you as well. We always aim to ensure safe and efficient service for our customers. Please continue to rely on us for your online pharmacy needs.

Kind Regards,

Katrina

Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look