Oxford Online Pharmacy  Reviews 

34,406
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 5,357 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and helpfulness of the team, and their focus on patient care. Many appreciate the quick processing of orders, combined with fast and reliable delivery, often arriving sooner than expected. People also find the ordering process straightforward and the products effective, noting the fair pricing and good value, making it a trusted choice for their needs. However, some customers also noted occasional issues with delivery, specifically experiencing delays or items not being received as expected. A few people mentioned that delivery dates were sometimes unclear, leading to inconvenience or unexpected re-arrangements.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as great, excellent, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting fast and quick delivery,... See more

Order

Customers had positive experiences with order, praising the ease of ordering, quick processing, and efficient... See more

Product

Reviewers mention positive feedback about product, highlighting its effectiveness and quality. Customers... See more

Price

Reviewers highlight positive aspects of price, with many finding them fair, reasonable, and competitive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As ever great service. I have been using Oxford online Pharmacy for just over a year now. They have never let me down. I do 97% of shopping online and they are the best company that I buy from. Al... See more

Company replied

Rated 5 out of 5 stars

I’m extremely happy with O.O.P The service is excellent. They truly care about my health and are always so friendly & helpful. My orders are processed quickly and any queries are dealt with pro... See more

Company replied

Rated 5 out of 5 stars

Extremely quick service. The website is easy to navigate and their medicine related questions were easy to answer. All told it was both cheaper and faster to get my medication than going throu... See more

Company replied

Rated 5 out of 5 stars

Very efficient, helpful service. I value the advice given. The item was swiftly dipatched, and arrived safely within 48 hours. The product has proved to be highly effctive, and was just what I was... See more


Company details

  1. Online Pharmacy
  2. Drug Store
  3. Online Prescription Medication Vendor
  4. Pharmacy
  5. Weight Loss Service

About Oxford Online Pharmacy

Written by the company

Patient safety is our number one priority and our aim is to deliver the highest level of customer service to each and every patient who visits our site.

In our efforts to represent the gold standard in online pharmacy, our service was recognised as "safe, effective and well-led" across all categories of care by the Care Quality Commission (CQC), in its recent round of inspections for digital healthcare providers. We are one of only a handful of online pharmacies to have met the high standards required to gain the CQC stamp of approval. Please do not hesitate to contact us.

Written by the company

FREE Delivery
On all orders over £40
Professional Medical Advice
From our Online Doctors or Expert Pharmacists

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

34K reviews

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4.7

All reviews

(34,406)

4,886 reviews in the last 12 months

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Rated 5 out of 5 stars

My go to for repeat prescriptions

My go to for repeat prescriptions. Regular checkup to make sure all is well via email. Respond to email questions efficiently. Great delivery service.

16 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is fantastic to hear that you rely on us for your repeat prescriptions and appreciate our regular check ins. I am glad you find our responses to your questions helpful and our delivery service reliable. Your feedback makes a real difference as we continually strive to support you.

Thank you for choosing Oxford Online Pharmacy. We look forward to continuing to help you.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Good information

Good information, quick to respond to questions

16 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you for highlighting the speedy responses and clear information you received from our team. We always aim to provide support that’s both helpful and prompt, so it’s lovely to know this made a difference for you. We hope you’ll continue to use our services whenever you need us.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

As always

As always, a great and effective product delivered promptly

26 July 2026
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Reply from Oxford Online Pharmacy

It is wonderful to hear you continue to find our products effective and our delivery prompt. We are so pleased that you trust and return to us for your needs. Your ongoing support means a great deal. We look forward to serving you again soon.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Fast delivery

Right product, perfectly packaged, fast delivery, well wrapped. Couldn't ask for more

25 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is wonderful to hear that your order arrived quickly, securely wrapped and just as you expected. We always aim to pack everything with great care so it is lovely to know that this made a difference to your experience. Thank you for sharing your thoughts and we hope you will choose Oxford Online Pharmacy again in the future.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

It was fast and every professional…

It was fast and every professional thank you again

16 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We are really pleased to hear you found the service both speedy and professional. Thanks so much for letting us know and for trusting Oxford Online Pharmacy with your needs. We hope to welcome you again soon.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Prompt delivery and quick response…

Prompt delivery and quick response emails also diligent in prescribing

16 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We are very happy to know you found our delivery prompt and our emails timely. It is great to hear our pharmacy team’s care with prescribing stood out to you as well. We always aim to ensure safe and efficient service for our customers. Please continue to rely on us for your online pharmacy needs.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Excellent service

Excellent service

26 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We really appreciate you sharing your thoughts and rating our service so highly. It is wonderful to know you consider our service excellent. Thanks for choosing us for your pharmacy needs.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is great to hear you found the process straightforward and were pleased with the speed of delivery. We aim to keep things as easy and efficient as possible for everyone using our service. Thanks so much for taking the time to let us know how it went. We look forward to helping you again in the future.

Kind Regards,

Louisa

Customer Care

Rated 5 out of 5 stars

Superb service and always the best value

Superb service and always the most competitive on price which means i trust them and don’t need to look elsewhere for what I need. Simply the best

16 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is wonderful to see such a glowing review. We are pleased to know that our pricing and reliability have given you confidence to keep returning to us. Your trust means a great deal and we are committed to maintaining these high standards for you. We look forward to supporting your needs in the future.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Good prices

Good prices
Fast deliver

25 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We appreciate you highlighting our competitive pricing and the speed of our delivery. It's fantastic to know the service has met your expectations on both counts. We hope Oxford Online Pharmacy remains your first choice whenever you need us.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Your positive words about our efficiency and punctuality are truly appreciated. Knowing that you found the service reliable is wonderful. We strive to deliver a smooth experience every time, so it is great to see this reflected in your review.

We hope you choose Oxford Online Pharmacy again whenever you need us.

Kind Regards,

Louisa

Customer Care

Rated 5 out of 5 stars

Every time I order my medicine in it comes on time service excellent service…

Every time I order my medicine in straight away sent to me
Thank you

25 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is wonderful to hear that your medicines always reach you promptly. Knowing our quick service is making things straightforward for you means a lot to us. Thank you for sharing these kind words.

We hope you will continue choosing Oxford Online Pharmacy for your medication needs.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

I applied for my slimming tablets the…

I applied for my slimming tablets the Oxford Pharmacy were excellent in sending out my prescription within 2 days. They were very professional & made sure I sent all the correct photos & information they needed. I’ve told my friends how good they are.

25 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Hi,

It is fantastic to know your order was processed so efficiently and that you felt supported every step of the way. Making sure our customers have a simple, stress free experience is something we really care about, so your comments about our team’s professionalism are wonderful to read.

Thank you for recommending us to your friends. We look forward to helping you again.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Quick on the front service very…

Quick on the front service very professional

25 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

Thank you for sharing your positive impression of our service. We’re pleased you found everything prompt and professional, as we work hard to make things run smoothly for our customers. If you need anything else or have further feedback, please do let us know. We hope to assist you again soon.

Kind Regards,

Katrina

Customer Care

Rated 4 out of 5 stars

Medication is really helpful for me

Medication is really helpful for me, especially with the current weather conditions, clad I purchased it,

25 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is great to hear that your medication has come in handy, especially with the way the weather has been lately. Knowing your purchase is making a positive difference really means a lot to us. If you need any support in the future or have questions about your order, please do reach out.

Kind Regards,

Louisa

Customer Care

Rated 5 out of 5 stars

Excellent communication and guidance…

Excellent communication and guidance ongoing, with good advice and information on medication and effects,

25 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

We really appreciate your thoughtful feedback about our communication and guidance. It is fantastic to know that the information and advice we provide on medication and effects have been helpful to you. Supporting our customers with clear and accurate information is always our priority. We hope you will continue to rely on us for your pharmacy needs.

Kind Regards,

Katrina

Customer Care

Rated 5 out of 5 stars

Impressive

Easy to order. Delivery on time. Impressive service.
I will use this facility again.

25 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is lovely to know you found our ordering process straightforward and that your delivery was prompt. We work hard to make things as easy and reliable as possible for our customers, so your comments mean a lot. We look forward to being here whenever you need us again.

Kind Regards,

Harriet

Customer Care

Rated 5 out of 5 stars

Everything is good

Everything is good

5 July 2026
Oxford Online Pharmacy  logo

Reply from Oxford Online Pharmacy

It is a pleasure to hear that everything has gone well with your experience. If there is ever anything more we can do to help or if you have suggestions for improvements, please let us know. We hope you will continue to choose Oxford Online Pharmacy whenever you need us.

Kind Regards,

Louisa

Customer Care

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