Thank you for your support, I confirm the resolution. However I notice that it is hard to reach your support and this point need to be reviewed

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About OVHcloud
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OVHcloud is a global European leading cloud provider, we deliver public and private cloud products, shared hosting and dedicated server solutions in 140 countries worldwide. We also offer domain name registration, telephony services and internet access to our customers. Founded in 1999, OVHcloud is a French company with an international presence, based on a backbone of datacenter and points of presence spread across the globe.

Contact info
59100, Roubaix, France
- https://help.ovhcloud.com
- ovhcloud.com
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Great Experience with OVH and Outstanding Support
I’ve honestly had a really good experience with OVH. Everything just works the way you expect it to, it’s stable, fast, and I haven’t had any annoying issues so far.
What I appreciate the most is the support. Whenever I needed help, the team was quick to respond and actually helpful, not just sending generic answers. You can tell they care about solving your problem properly.
Overall, I’m really happy with OVH and can definitely recommend it.
Efficient support : I've been stuck with a missed renewal…
I've been stuck with a missed renewal and (potential) bug with reactivation of service.
I chatted with support and wzs immediately solved !
If all support services would be so efficient, our lifes will be easier ;-)
Customer Service is great.
CS15380205
Excellent support! Quick responses, clear communication, and everything was fixed without any hassle. Highly recommended.
OVH assit
Tarrak from OVH was very helpful and professional. He quickly understood my issue and solved it efficiently. Great support—highly recommended!
Awesome performance and great customer…
Awesome performance and great customer support, especially Tomas
Support handled my request efficiently
Support handled my request efficiently. They deleted my old VPS and correctly transferred the remaining prepaid period to my new server without any issues. Communication was clear and the process was smooth.
I’m giving 4 stars as the response time was quite slow, but overall the issue was resolved properly.
Fast delivery and reliable dedicated server
I ordered a KS-5 dedicated server and it was delivered in minutes. The control panel is clean and easy to use. Good value for the price with solid hardware. Recommended for developers who need reliable infrastructure at an affordable cost.
Billing Issue resolved
Support was super fast, I had an issue with paying one of my invoices (turns out I got the conversion rate wrong) but the support lady waited for me to properly pay, waited for the services to become active again!
A great option if you are looking for a…
A great option if you are looking for a budget solution. However, all the IPs I've tried are blocked by Hotmail/Outlook. The network setup is also a bit non-standard and requires some extra configuration.
The ECO servers in the Kimsufi range allow you to order additional IPv4 addresses, but you are stuck with only one (!) IPv6 address. This is a huge drawback in 2026 when other providers routinely offer a /64 or more.
Aside from the IPv6 issues on the new Kimsufi range, my So You Start (SYS) server has been running without problems for years.
Ticket CS15367722 was resolved…
Ticket CS15367722 was resolved perfectly with the help of Irene. I'm totally satisfied. THX
I got the requested suppor quick
I got the requested suppor quick! Thanks
I've been always very satisfied with…
I've been always very satisfied with ovh in general. Great IT infrastructure at controlled price.
Today I am also pleased with the resolution with a billing issue I've had, ticket CS15359838. The agent was understanding of my situation, and the solution provided was satisfactory.
The super great hosting company
The super great hosting company, use only their services.
A client-oriented method to behave with users.
Prices are extra perfect, high-quality servers, which i use since 2021.
Compared to many other providers, OVH manages to keep costs reasonable without cutting corners on hardware or network reliability. For long-term projects, that balance really matters.
Of course, OVH isn’t a one-click, beginner-friendly platform — it’s much more suited for users who are comfortable managing servers themselves. But if you know what you’re doing, it gives you a lot of control and flexibility.
In short: reliable infrastructure, fair pricing, and a solid choice for developers and sysadmins who want stability over hype.
A company you can trust
Professional company for professionals, they care about our business and they understand our requirements and needs.
Wouldn't say the same if you are not professional and don't know what you are doing.
Excellent Support and Resolution
The support team fixed all my concerns, and I am very satisfied with the service. They were responsive, helpful, and made sure everything was resolved properly. My latest issue (CS15294714) was handled efficiently and resolved correctly. Great experience overall.
Our problem is identified and fixed…
Our problem is identified and fixed quickly. professional staff
May use AI-assist with repliesRead more
Slow support, useless support (but kind of cheap good products)
Slow support, good products. Worthless support actually.
I've been trying to register a domain for 4 days now with problems, and they cant escalate the problem and wont cancel the order.
Dont follow eu regulations/directive like 2011/83/EU or EU 2019/771.
I have used OVH for a long time (+6 years) to different web-projects. I like them but the support process and the support time too solution are appealing low quality and long.

Reply from OVHcloud
OVH: Redirect region ISSUE
I don't know what happen but my account was redirect to other OVH REGION then i could not login anymore
Thank you for Débora of OVH customer support to spend time to debug issue with me
Avoid this provider
Avoid this provider. My first two orders were canceled after payment due to "stock issues." The third took four days to set up, only appearing once I threatened a refund.
Within 48 hours of hosting a secure, audited application, they suspended my VPS for "abnormal activity." The logs suggest a UDP flood on a port I don't use, meaning I was likely attacked, but the provider chose to shut me down rather than investigate or mitigate. The server has been offline for two days with no updates. Poor security, poor communication, and zero investigation.

Reply from OVHcloud
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