Ovationtaxgroup Reviews 

88
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff and dedicated tax professionals for providing professional, reassuring support throughout the entire process. Consumers note that the team is exceptional at handling stressful situations and communicating clearly to make everything easy to understand. Some reviewers were not happy with the communication and response times, mentioning that getting timely updates was quite difficult. A few other people also felt that the payment terms and required upfront fees were frustrating when expected results were lacking. Conversely, a small portion of people felt disappointed by unreturned calls and a complete lack of progress on their cases.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful and knowledgeable, frequently highlighting their... See more

Service

Customers had positive experiences with service, frequently highlighting the professional and stress-free... See more

Customer service

Users describe positive interactions with customer service, often praising prompt communication,... See more

Response time

Reviewers express mixed feelings regarding response time. While many consumers praise the prompt... See more

Payment

People report ambiguous experiences with payment, as some consumers highlight professional assistance that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I appreciate the staff taking on my case with the IRS when all I was doing was spinning my wheels and getting nebulous answers to my questions. From John Monaco, Maya London and Alex Trinidad, they h... See more

Rated 5 out of 5 stars

John Monaco at Ovation Tax Group was outstanding. He helped me quickly confirm the exact amount due to the IRS for my 2024 tax year. We even called the IRS together and spoke directly with the agent... See more

Rated 5 out of 5 stars

Rohit Puri, one of Tax Preparers here at Ovation Tax Group, completed the documentation thoughtfully and carefully. Unlike the previous tax group that I used, communication was efficient, they closed... See more

Company replied

Rated 5 out of 5 stars

I was skeptical at first when thinking about hiring a company to help me with my tax issues, but Ovation has been excellent. And this nice young lady Elayna helped me save $700 on my state taxes. Than... See more

Company replied


Company details

  1. Tax Preparation
  2. also in
  3. Tax Advisor
  4. Tax Preparation Service

Written by the company

Ovation Tax Group is a tax relief company built on a foundation of transparency, integrity, and unwavering client advocacy. We are a passionate, close-knit team of seasoned tax professionals who don’t just handle tax problems—we take them personally. Our mission is to bring clarity and confidence to a process that can often feel overwhelming and intimidating. We thrive on tackling the complex issues others avoid, and we do so with urgency, compassion, and an open, honest approach. At Ovation, transparency isn’t just a value—it’s a promise. From your first consultation to the resolution of your case, we make sure you understand every step, every option, and every outcome. Our clients aren’t left in the dark; they’re empowered with knowledge and supported by a team that genuinely cares. Whether you’re facing challenges with the IRS or state tax authorities, you’ll have a team of dedicated experts in your corner—committed to resolving your tax problems and helping you take control of your financial future with confidence and clarity.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

88 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(88)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Thanks to Ovation Tax Group

Thanks to Ovation Tax Group, I was able to resolve a lien placed on my parents' house following their passing. The responsibility of sorting it out had fallen to me, and after a positive experience with Ovation a few years ago, I reached out to them again. They quickly and efficiently addressed the issue. I was impressed by their kindness and speed, and I’m extremely grateful for their assistance

21 January 2025
Unprompted review
Rated 5 out of 5 stars

I saw an ad online for OVATION TAX…

I saw an ad online for OVATION TAX GROUP. Jim Reilly was extremely knowledgable & helpful. After my free consultation, we called the IRS, &
Jim helped me resolve my IRS ISSUE.
He was polite & professional; giving me the answers I needed, and removing all stress & worry. What an excellent company,an outstanding experience. highly recommend Ovation Tax Group.

18 March 2025
Unprompted review
Ovationtaxgroup logo

Reply from Ovationtaxgroup

So happy to hear things worked out so well!

Rated 1 out of 5 stars

Very unprofessional questioning me…

Very unprofessional questioning me about making an appointment. In my opinion very rude I wouldn't use them

6 March 2025
Unprompted review
Ovationtaxgroup logo

Reply from Ovationtaxgroup

We’re very sorry that you felt our discussion was less than polite. That was certainly not our intention. During tax season, we experience a high volume of inquiries, and in an effort to assist as many clients as possible, we do our best to be efficient and direct. However, we always strive to provide excellent service with professionalism and respect. We appreciate your feedback and will use it to improve our customer experience moving forward.

Rated 5 out of 5 stars

Great experience!

Great experience! I honestly didn't think Ovation was going to be able to help me clear my debt with the IRS. They proved me wrong! Just in time.. or else I would not have been able to sell my house because of the Lean on it. Thank you Lewis and Elda for getting me debt free with the IRS!

Mike M

20 January 2025
Unprompted review
Show reviews in all languages. (88 reviews)

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