Outsource Data Recovery Reviews 

768
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I paid a King's ransom for this service and a week later I get an e-mail wondering if I received my data, did not receive my data or I cancelled my order. Well, that means that you have no idea what i... See more

Rated 5 out of 5 stars

After my technical skills were exhausted trying to resurrect my brother’s failed hard drive I sent it to Outsource Data Recovery. Within 3 weeks I downloaded the files and I was impressed. All the i... See more

Rated 5 out of 5 stars

As a Manager Service Provider, my clients trust me to provide them with quality service. Having Outsource in my team assures that any data recovery will be handled professionally. I appreciate that... See more

Rated 5 out of 5 stars

Getting your data back isn't cheap, but it's either that or say goodbye to it. Whether it's your pirated Pirates of the Caribbean from Piratebay or getting your Netscape logs back, you can make damn w... See more

Company details

  1. Data Recovery Service
  2. Computer Accessories Store

Information provided by various external sources

Outsource Data Recovery was formed by senior experts in the computer forensics and data recovery industry. Based in Cleveland, OH, we serve governments, businesses and individuals worldwide. We design, engineer, and manufacture top of the line data recovery tools and equipment, for industry professionals. Our sister company – Donor Drives LLC – is the world’s largest data recovery parts supplier. Bottom line, we have our hands on every possible tool, gadget, and part, therefore saving you a big buck on your data recovery project. With access to top-of-the-line equipment and years of experience in the data recovery industry, Outsource is more than confident, when working with hard drives of any brand, any capacity and every file system. If you are not a professional and require assistance or guidance to resolve an issue with your hard drive, don’t hesitate to call us for help. All of our agents will gladly go over any specific questions you may have and assist you to the fullest extent of our expertise.


Contact info

3.6

Average

TrustScore 3.5 out of 5

768 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(768)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Almost Perfect...

My school teacher wife lost 10 years of her professional life when her USB drive went bad (in spite of my constantly telling her to back up her files). After several failed attempts on my own, I decided to try Outsource Data Recovery. The initial process went well and they were able to salvage the data. However, we had issues with the recovered .zip file for several days (we selected the download file option). Ultimately they were able to reissue a new .zip file and we got everything back. Had we not had this delay this review would have been 5 stars. In the end, it was a very expensive process but ultimately worth it. Although considering the delay with the download, I thought they should have credited a portion or all of the expediting fee.

7 November 2019
Unprompted review
Rated 5 out of 5 stars

Fine job.

Fine job. Courteous, helpful and they let me know exactly what was going on.

6 November 2019
Unprompted review
Rated 5 out of 5 stars

Top-notch services

They saved my school project i thought i ha to restart them all over when my external hard rive fell into the swimming pool while i was playing with my dog. They recovered all the data within 12 hours. Thank you and i will recommend you.

31 October 2019
Unprompted review
Rated 5 out of 5 stars

Thank you

From the moment I called, the staff was professional, knowledgeable, and kind. As a professional photographer, the importance of recovering my data was not taken lightly. The service, timeliness and degree of expertise was impressive. I highly recommend using Outsource Data Recovery

31 October 2019
Unprompted review
Rated 5 out of 5 stars

Thank you

All Files Recovered from a WD 1TB EXT HDD.The rep did a very good job explaining and communicating the process. Can definitely recommend Outsource Data Recovery for Data Recovery Services.

31 October 2019
Unprompted review
Rated 5 out of 5 stars

Well it wasn't the control board (Rats!)

While my drive failure wasn't the board, my most critical data was recovered for an acceptable cost from a totally dead hard drive. Service is fast and there is constant communication on process status. Very straightforward and easy process. Hope I never need this service again, but would certainly go to Outsource first if I did!

29 October 2019
Unprompted review
Rated 5 out of 5 stars

Experts

Used them back 5 months ago and it was really nice having to do business with them, I again lost my data just last week from my hdd and ended up using another company. Still hope to use them in future if need ever arise

26 October 2019
Unprompted review
Rated 5 out of 5 stars

Worth every penny

Excellent communication and top notch work. All my data was recovered and at an affordable price. I will recommend you to my friends and family.

24 October 2019
Unprompted review
Rated 5 out of 5 stars

Great work!!

They recovered all my pictures and videos from my corrupted hard drive within 24 hours. I am grateful and i highly recommend them

24 October 2019
Unprompted review
Rated 5 out of 5 stars

Really Grateful

They recovered all my data from a broken-tip flash drive within 24 hours highly recommend them.

22 October 2019
Unprompted review
Rated 3 out of 5 stars

Well it was easy to order but I felt…

Well it was easy to order but I felt led on by the 99$ advertisement and then even though it was a simple fix it was another 200$ to get it done. By now the usb is across the country and I don’t really have a choice. They did quickly assess and tell me they could get the data off. Then even after spending three times more than I expected, there was now a very unclear 2-3 week turn around. Or you could spend ANOTHER 300 for faster response. I could see 99$ plus 200 for for expedited but not 500 for expedited. Now. All that said. They did a good job and got all my data and that was good. I just felt misled. Perhaps all the services do this.

10 October 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look