OUTLAWS. Amsterdam Reviews 

3,147
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,155 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and unique designs of the products, often noting they look even better in person. Many highlight the excellent customer service, with quick responses and helpful assistance for inquiries and order changes. The ordering process is frequently described as smooth, with efficient dispatch and well-packaged deliveries. However, some customers noted occasional issues with product sizing, finding items either too tight or smaller than expected. While delivery is generally quick, a few experienced longer transit times or problems with couriers and package drop-off. A small number of reviewers also had concerns about product quality, describing some items as cheaply produced.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, unique designs,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and efficient delivery... See more

Order

People report positive experiences with order, with many customers expressing satisfaction with the ordering... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the quick response times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

absolutely love this ring! The quality exceeded my expectations, and it looks even better in person than in the photos. It’s well made, comfortable to wear, and has a unique style that really stands... See more

Company replied

Rated 5 out of 5 stars

Great quality item, amazing follow up by the team and quick replies to emails if have a problem or query. Order was packed and dispatched next day. Came within 6 days which is great considerin... See more

Company replied

Rated 5 out of 5 stars

I LOVE my piece, I got 2 of the Together Forever for me & my fiance, he hasn't seen them yet we go on vacation soon and I plan to give it to him then. I also got Ancient 13 ring for my brother as a fa... See more

Company replied

Rated 5 out of 5 stars

The service was fantastic, the pieces were very good overall. The larger ring was a little tight but when ordering online size can always be a bit of a gamble. The smaller ring was perfect as was the... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

OUTLAWS. Amsterdam, is an Amsterdam based webshop, established in 2018 by two young entrepreneurs from Amsterdam. Thinking about life and bringing value to people, we realized that nowadays it’s all about exclusive brands. However, we think different. We believe you don't need expensive brands to express who you are. You express yourself by your style and the person behind that style. “If evolution is outlawed, only outlaws will evolve.”


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(3,147)

1,385 reviews in the last 12 months

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Rated 5 out of 5 stars

Love my pieces

Love my pieces, look and feel great when wearing them and was quick delivery 🤙🏻 10/10 would recommend and will be buying again

27 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that your pieces look and feel great when wearing them, combined with quick delivery, is a massive win for the crew.

We pour a lot of energy into making sure the gear stands out and arrives fast, so knowing you are already planning your next purchase means everything to the team.

Enjoy rocking your pieces.

Rated 5 out of 5 stars

OUTLAWS create amazing jewellery…

OUTLAWS create amazing jewellery pieces. That great in-fact , I have ordered twice from them. I now having a lovely collection of rings.
The service I received was impeccable.
I did have an issue with one order being misplaced (the couriers fault not theirs) and they went above and beyond to get the issue resolved. I cannot fault these guys. 10/10

3 July 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Hearing that you've already ordered twice and built up a lovely collection of rings is a massive win for the crew.

We pour a lot of energy into crafting distinct pieces and stepping up when shipping issues happen, so knowing the team went above and beyond to sort out that courier mistake means everything to us.

We really appreciate you taking the time to share a 10/10 review.

Rated 5 out of 5 stars

Good

Good. Very good.

4 July 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Hearing that everything went very well is a massive win for the crew.

We pour a lot of energy into keeping the entire experience seamless, so knowing we hit the mark perfectly means everything to the team.

Rated 5 out of 5 stars

They responded fairly quickly made sure…

They responded fairly quickly made sure I wasn’t worried about anything and overall got it done and presented me with the available options so I’m thankful to how quickly it got settled

3 July 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Hearing that our team resolved everything quickly, kept your mind at ease, and clearly laid out your options is a massive win for the crew.

We pour a lot of energy into keeping our support fast and stress-free, so knowing you felt taken care of and thankful for the quick settlement means everything to the team.

Rated 5 out of 5 stars

Exceptional craftsmanship backed by one of a kind customer care and service

Exceptional craftsmanship backed by customer service that's just as impressive.

I was initially drawn to this company for their unique, rugged, aged designs. Seeing their strong support for the veteran community made the decision even easier.

Ordering was simple, and shipping updates were great. Unfortunately, the carrier marked my package as delivered when it hadn't arrived. I expected to wait days for a response, but the team replied immediately and got to work. This wasn't lip service—they stayed in touch, provided updates, and remained committed until the issue was completely resolved.

When my order arrived, the quality exceeded my expectations. Outstanding craftsmanship, premium materials, and designs you won't find everywhere else. Combined with fair prices, veteran support, and truly exceptional customer service, they've earned a loyal customer. I'll gladly recommend them to family, friends, and fellow veterans.

26 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that the outstanding craftsmanship, fair pricing, and real-time support during that carrier issue completely hit the mark is a massive win for the crew.

We pour a lot of energy into standing firmly behind our word and delivering unique, rugged gear, so knowing our commitment to the veteran community and responsive service earned your loyalty means everything to the team.

We are incredibly honored to have your support and your recommendations to family, friends, and fellow veterans.

Rated 4 out of 5 stars

Received message from a recent…

Received message from a recent return/exchange request and still waiting on actual return materials.

1 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that you are still waiting on your return materials after receiving our initial message is something we want to get sorted out for you quickly.

We pour a lot of energy into keeping our support responsive, so we apologize for any delay in getting the physical labels or instructions into your hands.

Please reach out to our team with your order number, and we will double-check the status and get everything resent to you immediately.

Rated 5 out of 5 stars

Pinky Ring for Papa

Gorgeous ring bought for my partner for father's day - he's in love with it! Got the traveller on his pinky! Branding, packaging, price - everything about Outlaws and the customer interaction is spot on! Oh and sizing was Perfect!

3 July 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Hearing that your partner is in love with his new Traveler ring for Father's Day is a massive win for the crew.

We pour a lot of energy into perfecting everything from the premium packaging to accurate sizing, so knowing that the branding, price, and customer interaction hit the mark completely means everything to the team.

It sounds like it looks killer on his pinky.

Rated 5 out of 5 stars

I really like the design of them

I really like the design of them. It's exactly what I was looking for

3 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that the design is exactly what you were looking for is a solid win for the crew.

We pour a lot of energy into crafting distinct, unique pieces that stand out, so knowing it hit your style perfectly means everything to the team.

Enjoy rocking your new gear.

Rated 5 out of 5 stars

Great looking product

Great looking product. Good price and quick to ship

13 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that the great looking design, solid price point, and fast shipping hit the mark perfectly is a solid win for the crew.

We pour a lot of energy into keeping our gear accessible and getting it to your door quickly, so knowing the experience delivered for you means everything to the team.

Enjoy rocking your new piece.

Rated 5 out of 5 stars

Beautiful ring and customer service

Beautiful ring and customer service! Will definitely be buying from them again! UK love 🇬🇧

2 July 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Hearing that you love your beautiful ring and had a great experience with our customer service is a solid win for the crew.

We pour a lot of energy into crafting distinct pieces and keeping our support helpful, so knowing we earned your trust for future orders means everything to the team.

Sending love right back to the UK

Rated 5 out of 5 stars

St. Michael’s Badge

I bought a necklace for my boyfriend , amazing quality , quick shipping . Definitely looking into getting another piece, highly recommended!

22 June 2026
Unprompted review
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Reply from OUTLAWS. Amsterdam

Hearing that the amazing quality and quick shipping hit the mark for your boyfriend's new necklace is a solid win for the crew.

We pour a lot of energy into crafting premium pieces and getting them delivered fast, so knowing you are already looking into your next piece and highly recommend us means everything to the team.

We look forward to helping you find that next piece soon.

Rated 5 out of 5 stars

Good quality

Good quality, accurate sizing, looks great, just like in photos

1 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that the exceptional quality, accurate sizing, and real-life look hit the mark perfectly is a solid win for the crew.

We pour a lot of energy into ensuring our photos accurately represent the craftsmanship, so knowing the piece delivered exactly what you expected means everything to the team.

Enjoy rocking your new gear.

Rated 5 out of 5 stars

Nice

item is very nice

22 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that you love your new piece is a solid win for the crew.

We pour a lot of energy into crafting distinct, premium designs, so knowing it hit the mark for you means everything to the team.

Enjoy rocking it.

Rated 5 out of 5 stars

Wow!

Wow! My husband received and unexpected gift and we reached out to the team to identify the sender. Their repo se time was amazing, 2 minutes for a real response! We identified who sent it quickly it then the follow up was also timely and ‘real’…no bots here! Well done. Customer service is amazing and I won’t hesitate to place orders with Outlaw!

1 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that our team jumped in within two minutes with a real, human response to help you solve the mystery gift is a massive win for the crew.

We absolutely refuse to hide behind bots, so knowing our speed and personal touch gave you an amazing customer service experience means everything to the team.

Welcome to the family, and we look forward to helping you with your own orders whenever you are ready.

Rated 5 out of 5 stars

Beautiful ring ' fast shipping

Beautiful ring ' fast shipping

1 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that you love your new ring and your delivery arrived fast is a solid win for the crew.

We pour a lot of energy into crafting distinct pieces and getting them to your door quickly, so knowing the experience delivered for you means everything to the team.

Enjoy rocking your new piece.

Rated 5 out of 5 stars

Excellent

Excellent service and great communication

26 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that our service and communication hit the mark perfectly is a solid win for the crew.

We pour a lot of energy into keeping everything clear, fast, and helpful from start to finish, so knowing the experience delivered for you means everything to the team.

Rated 5 out of 5 stars

Simply awesome!

The product is even better than the picture. The communication from the company itself is stellar. I would buy from them again and highly recommend Outlaws Amsterdam!

26 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that your new piece looks even better in person and that our communication hit the mark is a solid win for the crew.

We pour a lot of energy into keeping you clearly informed and crafting distinct designs that stand out, so knowing the experience earned your stellar recommendation means everything to the team.

See you again soon for your next piece.

Rated 5 out of 5 stars

The quality of these pieces are…exceptional

The quality of these pieces are exceptional. I’ve had some of my rings for over 4 years, and they’re holding up like brand new. I highly recommend!!

1 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that your rings have held up like brand new for over four years is a massive win for the crew.

We pour a lot of energy into crafting durable, premium pieces built to stand the test of time, so knowing our quality has delivered for you over the long haul means everything to the team.

Thank you for the stellar recommendation and the long-term support.

Rated 5 out of 5 stars

Crossbones ring

I ordered a skull ring (crossbones), and I couldn't be happier with it! The quality is incredible for the price, and it exceeded my expectations. I also loved the overall presentation of the package—it was beautifully packed and showed great attention to detail. Without a doubt, this has been the best online shopping experience I've ever had. I'll definitely be ordering again!

17 June 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that your new skull ring exceeded expectations and delivered the best online shopping experience you have ever had is a massive win for the crew.

We pour a lot of energy into crafting high-quality pieces and perfecting the unboxing experience, so knowing that the attention to detail and presentation hit the mark perfectly means everything to the team.

See you again soon for your next piece.

Rated 4 out of 5 stars

Great piece

Great piece - Looks Even better than on the pictures. Unfortunately the delivery is not so fantastic. Took its time and was not delivered to my home, but to a pick up point of the forwarder….

1 July 2026
Unprompted review
OUTLAWS. Amsterdam logo

Reply from OUTLAWS. Amsterdam

Hearing that you love the look of your new piece is a great win for the crew.

However, the shipping delay and unexpected drop-off location are definitely frustrating. We want every delivery to be seamless right to your front door, and we will address this with our couriers to ensure better service moving forward.

Enjoy rocking your new gear.

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