Price is of course correct. But I was really expecting better quality. Some balls I received are very dirty, damaged, not even round but oval, unplayable. Big number of balls helps accepting the prob... See more
Company replied
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See what reviewers are saying
Goede communicatie over levering en goede service met oplossen van verkeerde adressering. BIG Max Dry lite Silencio 3 Forest green/ off white is top.Happy customer Ben.
Company replied
I bought three sets, two of which where normal condition and the other one was excellent condition. The latter dozen of lake balls had no markings, scuffs or drawings. For the extra couple of euros... See more
Ordered a couple times from Out-of-Bounds already. Both standard and premium balls are true to the description in the website (quality wise). Standard "brand" balls are better than expected. Delivered... See more
Company replied
Company details
Written by the company
In Deutschland werden jedes Jahr ca. 10.000.000 Runden Golf gespielt. Durchschnittlich verunglücken etwa 3-4 Golfbälle pro Runde. Dies ergibt eine stattliche Summe! Die Bälle landen in einigen Wäldern, größtenteils jedoch in Seen und Bachläufen. Zwischen 100 und 1.000 Jahren dauert der natürliche Abbau eines solchen Balles. Eine lange Zeit, in der giftige Chemikalien der Natur ausgesetzt werden. Wenn Golfballtaucher wie unsere dagegen nichts unternehmen würden, so wären diese Gewässer auf kurz oder lang ausgestorben. Um die Flora und Fauna unserer Golfplätze zu erhalten, tauchen wir nach Golfbällen und bringen sie unseren Kunden zurück in ihr Golfbag - zu fairen Preisen.
Wir führen Europa im Verkauf und Recycling von Golfbällen
Written by the company
- - Über 300 verschiedene Modelle - Über 50.000 begeisterte Kunden - Immer die besten Preise - Lieferung 2-3 Tage
Contact info
Bergfotsgatan 3, 431 35, Mölndal, Sweden
- 030 - 233 232 480
- support-de@out-of-bounds.com
- out-of-bounds.com
4.5
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
initially the delivery fell short (only…
initially the delivery fell short (only 1/3rd delivered !). The response and speedy correction after I informed the customer service team, was very good and made the overall experience positive
14 September 2021
package was not 'original'
package was not 'original': an undefined box with all items apart in plastic
25 August 2021
Reply from Out of Bounds
Hi Laetitia,
thank you for your review here on Trustpilot.
I am sorry to read that you received your order in such a condition. As we sell only new and original products this is not the experience our customers should have when shopping at Out of Bounds.
We will get back to you via Email.
Kind regards,
your team from Out of Bounds!
Very good communication and fast…
Very good communication and fast respons when mailed to. The products are as they said, so no comments what so ever.
25 July 2021
Out of bounds delivered top quality…
Out of bounds delivered top quality golf balls of the brand names I selected within 3 days. Well done!
14 June 2021
Everything arrived quickly and as…
Everything arrived quickly and as advertised, four star lake balls in absolutely perfect condition as well as several accessories.
31 May 2021
I can not believe u order a taxi at 7…
I can not believe u order a taxi at 7 o'clock when u want to b picked up and u get phone call at 10 to 7 asking if they can pick u up now as I was not ready thats why I orderderd it for 7 then they don't even turn up bounds u use to b realy reliable thats why I always used them but will never use them again and I will b telling everyone about my experience I'm disgusted
31 May 2021
Unprompted review
Reply from Out of Bounds
Hi there,
I am afraid you must have confused our company with a Taxi (?) company. You left a review for www.out-of-bounds.com - we are a golf shop selling golf balls and equipment online.
Would you mind deleting your review? That would be very helpful to us. Thank you!
All the best,
Marco.
Great service and products as expected
Great service and products as expected, I did have an issue with one item delivered in the incorrect colour but this was rectified quickly and with no issues.
15 December 2020
Waiting is rewarded
In the process of looking for specific golfballs I stumbled upon the out of bounce website. Their selection of balls was precisely what I was looking for, with clear information. Ordering was also straightforward and easy. The delivery and tracking of the shipment took too long and wasn’t transparent. Otherwise it would had be given higher ratings than the 3.5 (I can’t add the extra half star)
10 December 2020
Reply from Out of Bounds
Dear Customer,
Thank you so much for your nice and honest feedback. We are happy to hear that the long wait has eventually paid off and you could receive your golf balls!
Unfortunately, many shipping companies are currently challenged to deliver both goods and tracking information as usual. Due to the high amount of shipments during the Black Week and the additional pandemic, your shipment has taken longer than usual. We hope you were able to receive Budbee's text messages for real-time tracking over GPS. If not, we would appreciate if you let us know!
We apologize for the long wait and would like to offer you a little compensation. We will therefore contact you soon personally. Thanks for ordering at Out of Bounds!
All the best,
Your Out of Bounds team.
Quality
Quality, price/performance and service are perfect as usual.
25 September 2020
Unprompted review
Ordered the A- quality T proV1‘s and…
Ordered the A- quality T proV1‘s and whilst appearing prestine not all balls were originals
21 September 2020
Unprompted review
Reply from Out of Bounds
Dear MaxiSt,
thank you so much for taking your time to share your experience with Out of Bounds today. We are very sorry to hear that you are not satisfied with your delivery. Our class A (as well as all our lakeballs that are not marked as "practice balls" ("Übungsbälle")) are indeed not supposed to contain any golf balls that are not 100% original. If your shipment does contain golf balls that are not original, we must have made a mistake in our sorting process and will absolutely refund you generously.
We will therefore get in touch with you shortly and promise to make up for any possible errors in your delivery.
Kind regards,
Your Out of Bounds Team.
Nice overall experience
Great and fast customer support, have a lot of patience for customers that snap at them.
8 June 2020
Unprompted review
Good products and fast delivery…
Good products and fast delivery service!
My #1 for quality lake balls...
23 July 2019
Unprompted review
Quick delivery, nice Quality
Very quick delivery, very nice quality good prices👍🏻
21 December 2018
Unprompted review
Superdeal Thank you very much
31 July 2018
Unprompted review
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