Price is of course correct. But I was really expecting better quality. Some balls I received are very dirty, damaged, not even round but oval, unplayable. Big number of balls helps accepting the prob... See more
Company replied
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Goede communicatie over levering en goede service met oplossen van verkeerde adressering. BIG Max Dry lite Silencio 3 Forest green/ off white is top.Happy customer Ben.
Company replied
I bought three sets, two of which where normal condition and the other one was excellent condition. The latter dozen of lake balls had no markings, scuffs or drawings. For the extra couple of euros... See more
Ordered a couple times from Out-of-Bounds already. Both standard and premium balls are true to the description in the website (quality wise). Standard "brand" balls are better than expected. Delivered... See more
Company replied
Company details
Written by the company
In Deutschland werden jedes Jahr ca. 10.000.000 Runden Golf gespielt. Durchschnittlich verunglücken etwa 3-4 Golfbälle pro Runde. Dies ergibt eine stattliche Summe! Die Bälle landen in einigen Wäldern, größtenteils jedoch in Seen und Bachläufen. Zwischen 100 und 1.000 Jahren dauert der natürliche Abbau eines solchen Balles. Eine lange Zeit, in der giftige Chemikalien der Natur ausgesetzt werden. Wenn Golfballtaucher wie unsere dagegen nichts unternehmen würden, so wären diese Gewässer auf kurz oder lang ausgestorben. Um die Flora und Fauna unserer Golfplätze zu erhalten, tauchen wir nach Golfbällen und bringen sie unseren Kunden zurück in ihr Golfbag - zu fairen Preisen.
Wir führen Europa im Verkauf und Recycling von Golfbällen
Written by the company
- - Über 300 verschiedene Modelle - Über 50.000 begeisterte Kunden - Immer die besten Preise - Lieferung 2-3 Tage
Contact info
Bergfotsgatan 3, 431 35, Mölndal, Sweden
- 030 - 233 232 480
- support-de@out-of-bounds.com
- out-of-bounds.com
4.5
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Easy and very friendly correspondence!
23 July 2024
The balls were mostly in very good…
The balls were mostly in very good condition.
Some were a big damaged or dirty, but the rest were good.
8 July 2024
Very reliable classification
1 July 2024
Reply from Out of Bounds
Beste Geveke Kees,
Allereerst hartelijk bedankt voor uw bestelling bij Out of Bounds.
Zojuist heb ik uw order er even bij gepakt en zie inderdaad dat het pakketje wat langer onderweg is geweest dan de 2-3 werkdagen waar wij naar streven. Onze excuses hiervoor!
Hopelijk heeft u ondanks deze vertraging alsnog veel plezier van de door u bestelde golfballen en mogen wij het bij een volgende bestelling goed maken met een snellere bezorging.
Mocht u nog verdere vragen en/of opmerkingen hebben staan wij graag persoonlijk voor u klaar via support@out-of-bounds.nl.
Groetjes uit Zweden,
Uw team van Out of Bounds
Great customer service
My order arrived very quick, but there was one item in the wrong size. I left a message for the customer service, couple of days later I received the correct item!
Very satisfied!
26 April 2024
Lots of choice
18 March 2024
Great Service
Everything went smoothly. I was also able to easily change an order over the phone and received confirmation of the new, correct order immediately. Very good service.
28 November 2023
Very good price for very good second balls
Very good price for very good second clean balls. Delivery within one week 🤗
29 September 2023
False delivery time advertising
Delivery time said 2/3 days, however after 4 days of waiting the package is still in the country of origin (Sweden). I live in the Netherlands.
10 October 2023
Unprompted review
Reply from Out of Bounds
Hi Boris! Thank you for your review. You placed the order 15.08 on friday before the weekend, and little less than two hours after that we had packed and sent your parcel from us. I have to say, that is pretty fast :) Since it was a friday, the parcel was picked up after the weekend by DHL, and it will reach you today or tomorrow probably. You can track your order in DHL:s app.
/ Daniel
Out of Bounds
Quick delivery
Quick delivery, easy & personal communication.
Unexpected out of stock item from my order was quickly replaced by an equivalent.
26 September 2023
Reply from Out of Bounds
Bedankt voor de geweldige 5-sterren review voor Out of Bounds! We waarderen het zeer dat u tevreden bent met uw bestelling en de moeite neemt om uw feedback met ons te delen.
Ons team doet er altijd alles aan om onze klanten de best mogelijke ervaring te bieden, en het doet ons goed om te weten dat we daarin zijn geslaagd. Als u in de toekomst meer golfspullen nodig heeft of als u ergens hulp bij kunt gebruiken, aarzel dan niet om contact met ons op te nemen. Wij staan altijd klaar om u van dienst te zijn.
Nogmaals hartelijk dank voor uw steun en vertrouwen in Out of Bounds. We kijken ernaar uit om u in de toekomst opnieuw van dienst te mogen zijn.
Met sportieve groet uit Zweden,
Uw team van Out of Bounds
handled problems immediately
14 September 2023
Goods were proper just what we needed
Goods were proper just what we needed. Delivery was super fast. Thanks
4 September 2023
Very good service
The first attempt to ship was a big fail as the carrier claimed the package to be at a pickup station and the pickup station claiming they didn't have it. Eventually the carrier said that the package was damaged and returned to sender. When I reported this to Out of Bounds, they immediately sent a replacement which arrived without further problems. Kudos for handling a customer service issue quickly and without fuss.
20 August 2023
Lakeballs mix
Description for offered product displays, what has been delivered. All was fine for this shipment
27 August 2023
Incorrect balls sent
The wrong balls were sent for my order.. I now have to go through whatever the process is to get the balls replaced. 1st and most likely last order placed.
3 August 2023
Reply from Out of Bounds
Dear Steve,
Thank you for your review. We apologize for the confusion and initial wrong delivery. I understand that you have now been in contact with our customer service and received a replacement package.
Of course, you are always free to send us an email at support@out-of-bounds.nl.
With sporting greetings from Sweden,
Your team from Out of Bounds
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