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OurMoneyMarket Reviews 

378
•
TrustScore 4.5 out of 5

4.5

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Considering 368 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers frequently highlight that the friendly staff is exceptionally helpful and efficient, guiding everyone smoothly through each stage of the process. People deeply appreciate the remarkably fast response times, clear communication, and overall simple digital experience when managing their personal loan applications entirely from home. However, some reviewers noted particularly frustrating issues with extremely long wait times on the phone when trying to speak with customer support. A few other people also felt that communication became extremely difficult and totally unresponsive once the official contract was successfully signed.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for providing professional, courteous, and... See more

Customer service

Consumers find customer service to be positive, highlighting friendly and helpful staff who make the process... See more

Service

Reviewers highlight positive aspects of service, often praising the professional, courteous, and impressively... See more

Response time

Clients share positive opinions on response_time, highlighting quick approvals and prompt communication from... See more

User experience

People report positive experiences with user experience, highlighting that the entire process is quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing experience. So fast, efficient and extremely helpful. From initial enquiry to approval, no more than a couple of hours. So helpful as im not computer savvy. Guided me through to the final pr... See more

Rated 5 out of 5 stars

Customer representative Zafir is a credit to the company. He helped me understand what was happening and what I needed to do. He explained each step along the way and problem-solved a couple of m... See more

Rated 5 out of 5 stars

I have found this whole experience very easy and straightforward. I only applied last night and within less than 24 hours, I am pre approved. Elliot was very helpful and outlined the terms of the loan... See more

Rated 5 out of 5 stars

Aryan and Ameeksha were really helpful finalising the process and stayed on the phone while I uploaded documents. They were very friendly and made the whole process stress free. I would recommend omm... See more

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Car Finance and Loan Company
  4. Finance Broker
  5. Loan Agency

Written by the company

OurMoneyMarket provides simple, low-rate, personal loans to help Australians make their next big idea a reality. We provide loans so you can buy a car, go on holiday, renovate your home, consolidate debts, whatever it is that you need. Apply online in minutes and have funds deposited as soon as the next day.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

378 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(378)

346 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

5 Stars for OMM

Michelle from OMM was super friendly and extremely helpful. Great customer service and I’ve always had amazing customer service from the OMM team.
Recommend OMM highly for their customer service and quick response times. Keep up the excellent work.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

Maddy was extremely helpful and very responsive in helping me close out my loan early. This is my 3rd time as an OMM customer, and I am never disappointed with the service.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Great finance

Quick and easy application process.Great rates and very flexible with repayments..Highly recommended.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Quick easy to access money

In time of need process was quick n easy. Received email n texts with updates. Money was approved & into my account 1-2 working days. Took the stress off me relocating n moving house.

Big thank Thank you to Zafir.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Professional, easy and quick turnaround.

The entire process was easy to navigate and well communicated at every step.
Arab and his team responded very quickly to every question I had.
The execution of the funds was automatically transferred to the accounts I had specified resulting in a quick, easy turnaround from the start of the application.
I would highly recommend using their services again.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Aster extremely helpful

Aster made the process very easy guiding me through my loan documents she helped me though every step of the process. Thank you

17 February 2026
Unprompted review
Rated 5 out of 5 stars

OurMoneyMarket review

The phone call I had with Michelle was absolutely awesome as she provided me with all the information that I required and allowed me to ask any further questions that I needed answers for. I can’t thank OurMoneyMarket enough for there on going support through this process.

17 February 2026
Unprompted review
Rated 1 out of 5 stars

If I could rate a zero I would

If I could rate a zero I would. Don’t waste your time. Approved for an unsecured personal loan at 11.95% then advised “oh! Sorry this should have been secured!” Spoke to some broker who then offered $55,000 unsecured at an interest rate of 18.95%, a broker fee of $2,000 and an application fee of $695. Have made a complaint via their preferred channel and have heard nothing. Just go to a reputable place and not these loan sharks.

9 February 2026
Unprompted review

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