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OurMoneyMarket Reviews 

380
•
TrustScore 4.5 out of 5

4.5

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Considering 368 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers frequently highlight that the friendly staff is exceptionally helpful and efficient, guiding everyone smoothly through each stage of the process. People deeply appreciate the remarkably fast response times, clear communication, and overall simple digital experience when managing their personal loan applications entirely from home. However, some reviewers noted particularly frustrating issues with extremely long wait times on the phone when trying to speak with customer support. A few other people also felt that communication became extremely difficult and totally unresponsive once the official contract was successfully signed.

What people talk about most

Staff

Users describe positive interactions with staff, praising the team for providing professional, courteous, and... See more

Customer service

Consumers find customer service to be positive, highlighting friendly and helpful staff who make the process... See more

Service

Reviewers highlight positive aspects of service, often praising the professional, courteous, and impressively... See more

Response time

Clients share positive opinions on response_time, highlighting quick approvals and prompt communication from... See more

User experience

People report positive experiences with user experience, highlighting that the entire process is quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing experience. So fast, efficient and extremely helpful. From initial enquiry to approval, no more than a couple of hours. So helpful as im not computer savvy. Guided me through to the final pr... See more

Rated 5 out of 5 stars

Customer representative Zafir is a credit to the company. He helped me understand what was happening and what I needed to do. He explained each step along the way and problem-solved a couple of m... See more

Rated 5 out of 5 stars

I have found this whole experience very easy and straightforward. I only applied last night and within less than 24 hours, I am pre approved. Elliot was very helpful and outlined the terms of the loan... See more

Rated 5 out of 5 stars

Aryan and Ameeksha were really helpful finalising the process and stayed on the phone while I uploaded documents. They were very friendly and made the whole process stress free. I would recommend omm... See more

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Car Finance and Loan Company
  4. Finance Broker
  5. Loan Agency

Written by the company

OurMoneyMarket provides simple, low-rate, personal loans to help Australians make their next big idea a reality. We provide loans so you can buy a car, go on holiday, renovate your home, consolidate debts, whatever it is that you need. Apply online in minutes and have funds deposited as soon as the next day.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

380 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(380)

348 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Quick and easy service

Quick and easy service. Matt was helpful with assistance and getting me sorted through another party when it became apparent I wasn’t going to qualify through our money market.

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Jake was amazing through the whole…

Jake was amazing through the whole experience, everything was was clear and made understandable from the beginning. I highly recommend them as my experience with the purchase of a new car was outstanding and easy

17 April 2026
Unprompted review
Rated 5 out of 5 stars

SMS service was better than the phone service

Zac was able to help me better than the service member on the phone. Zac was kind and respectful unlike the service member I got on the phone while chatting with Zac. I ended up handing up the phone call and Zac was able to help me with my enquiry in full.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

An Excellent Experience

Both the financial product and the OMM team have provided an excellent experience over the past 4 years. I would have no hesitation in recommending them to future clients, especially those looking to obtain credit for investment purposes.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Easy and reliable

I really appreciate all the work Matt did behind the scenes to make my loan application process smoother and faster. Your effort, clear communication, and attention to detail made a big difference.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Applied for loan in the afternoon

Applied for loan in the afternoon, verified i.d. etc next morning and funds were in the account by 2pm that afternoon. Fastest/Easiest application and approval i've ever had dealing with credit providers. Matt was great to deal with. 5 stars overall, very happy with the service provided. Thanks Matt.

10 April 2026
Unprompted review

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