I was charged wrong through my debit card 35.21 USD. I hadn't done any transaction or purchased anything from your website. So I requested to get refund back .. your team contacted with me try to re... See more
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I had an excellent experience with the Consumer Help Team. My issue was handled quickly and professionally, and the escalation team went above and beyond to make sure I was fully satisfied. They w... See more
I am not your subscriber of this shop. I didn’t buy anything in your shop. But today they debited money 10,72 usd from my card. After my declaimer to the customer support I receved the answer within o... See more
I have contacted company and they promised me to sort it out my problem and so they did, big thank you to Jose who was thoughtful, kind to cancelled my account and made a refund. Regards Ella
4.3
Excellent
232 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Your prompt response to response
Your prompt response to response, and initiating a refund as I was beening charged daily and was forced to cancel my creditcard
9 June 2025
Unprompted review
Kenny is very communicative and helpful…
Kenny is very communicative and helpful in resolving the issue.
1 June 2025
Unprompted review
I have been debited unduly without my…
I have been debited unduly without my consent.
I am asking for the refund since last 5 days without clear response.
27 May 2025
Unprompted review
Im glad that i have someone that…
Im glad that i have someone that understands my frustration of being debited 3 times and not knowing what the debits were for.You are the first person that is sensible,hopefully im refunded for the entire 3 times that my account was debited and a cancellation to this subscription was put through.
You are a great representative,keep up the good work
22 May 2025
Unprompted review
They take your money very quickly for…
They take your money very quickly for no purchases and will not refund this money even after they say they will - then don't communicate - thieves ...!!!
18 April 2025
Unprompted review
Kate was really helpful.
10 May 2025
Unprompted review
Good service by Emerald
5 May 2025
Unprompted review
Exemplary service
I am surprised by such efficient and fast service.
Very good customer service by Zoe.
1 May 2025
Unprompted review
The link wasn't true to advertisement
The link wasn't true to advertisement. It was advertised that I'll be buying a nice shoe but I ended up on Ourbag site... that didn't hurt but two days later my last money got debited for member's which I'm not using.
1 May 2025
Unprompted review
Harry helped
Hi. I registered on the website by mistake, so I have no experience with the services provided. However, I subsequently solved a certain problem with membership and a certain Harry helped me a lot, so in the end it was a good experience.
30 April 2025
Unprompted review
Best customer service
Best customer service
Mr. Jamal way of approach it’s too good
28 April 2025
Unprompted review
Entered a competition on FB to win a…
Entered a competition on FB to win a helmet and only had to pay the postage IF I WON IT !!
Next thing spotted an email in my spam folder and they were going to take 69 euros in 2 days time!! I'd never agreed to join bagsite or let them keep helping themselves
Contacted bank and deleted card....how can they legally do this 🤬🤬
27 April 2025
Unprompted review
fantastic …
Unfortunately for me I had to cancel my subscription, living in South Africa and the company being oversea is something i didn't quite over think very well. But luckily for me Keith is helping me out with my refund and I would recommend this company to everyone else when it comes to service
1 April 2025
Unprompted review
They dealt with my issue quickly and…
They dealt with my issue quickly and patiently. Thank you for solving my problem.
4 April 2025
Unprompted review
Quick response and good guidance…
Quick response and good guidance through the process
30 March 2025
Unprompted review
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