Ourbagsite Reviews 

232
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 3 out of 5 stars

I was charged wrong through my debit card 35.21 USD. I hadn't done any transaction or purchased anything from your website. So I requested to get refund back .. your team contacted with me try to re... See more

Rated 5 out of 5 stars

I had an excellent experience with the Consumer Help Team. My issue was handled quickly and professionally, and the escalation team went above and beyond to make sure I was fully satisfied. They w... See more

Rated 5 out of 5 stars

I am not your subscriber of this shop. I didn’t buy anything in your shop. But today they debited money 10,72 usd from my card. After my declaimer to the customer support I receved the answer within o... See more

Rated 4 out of 5 stars

I have contacted company and they promised me to sort it out my problem and so they did, big thank you to Jose who was thoughtful, kind to cancelled my account and made a refund. Regards Ella


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

232 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(232)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great support and fast resolution

I had an excellent experience with the Consumer Help Team. My issue was handled quickly and professionally, and the escalation team went above and beyond to make sure I was fully satisfied.
They were kind, responsive, and made the refund process smooth and stress-free.
I truly appreciate their support and personal attention. Highly recommend this team! ⭐️⭐️⭐️⭐️⭐️

4 November 2025
Unprompted review
Rated 3 out of 5 stars

To get refund

I was charged wrong through my debit card 35.21 USD. I hadn't done any transaction or purchased anything from your website. So I requested to get refund back .. your team contacted with me try to resolve this matter.. now I am waiting for resolve this matter and getting my refund back..
Thankyou

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Debited money by mistake

I am not your subscriber of this shop. I didn’t buy anything in your shop. But today they debited money 10,72 usd from my card. After my declaimer to the customer support I receved the answer within one hour that money would be returned to my accont. Hope everything will be ok.

20 July 2025
Unprompted review
Rated 1 out of 5 stars

Not to be trusted

Scam alert , do not trust this company . Customer services is just an AI bot. Steer well clear . They have asked for more details of my experience and say that if I don’t edit my review it will be taken offline . Only proves that they are scamming people . Not to be trusted .

11 June 2025
Unprompted review

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