3rd update
3rd update. These imbeseals sent mail asking for details then now are blanking me, just shows the way they they deal with there customers when a problem arises, or they would of answered this review and they haven't. 2nd update..beware because this so called reputable company after me supplying a screenshot that they have a picture of the phone of mine that broke a week after going out of warranty, say they don't have it for sale anyore, yet I sent a picture of it for sale on there website, so the are either liars or they have items for sale with no intention of sending the product out and steal the costs from you, so beware.Update.. steer clear from these this is why....they are now lying to me saying they can't replace my broken phone because they don't sell them anymore, yet they are on there website for sale, so not only do they not keep to there word but they are untrustworthy,Don't bother with this useless phone company, I got a wp15 and a week after the warranty ran out my phone died, I contacted oukitel and they said it sounds like a soft/hard ware problem, after 19 email, and if I wanted to go to there official website they would give me a voucher towards a new one, again 3 months later, so I did I told them which one suited my last one and they said they would arrange a $5 voucher.
What good is $5 nowadays, now I see why people buy apple/Samsung or one or two other decent phone companies.
D M.