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OtherEden Reviews 

166
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TrustScore 1.5 out of 5

1.5

Lingerie Store
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Rated 1 out of 5 stars

After wife changing her mind I’ve tried to make contact with them to cancel the order but had no response to either say we were to late and items have been dispatched or they will return payment, very... See more

Company replied

Rated 3 out of 5 stars

Terrible Contact. Tried to change something on order. then i was told order need to be canceled and re-order again, lady on the phone says she cancel it straight away, and as requested i make another... See more

Company replied

Rated 1 out of 5 stars

Items were ordered over 2 weeks ago and when questioned about the whereabouts, they still have not been able to give me an answer. Absolutely ridiculous customer service and extreme incompetence on th... See more

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Rated 1 out of 5 stars

I ordered and paid for numerous items. Sadly they never turned up. I tried ringing the enquiries numbers. But it was never picked up. I checked the address on Google earth and it shows the UK address... See more

Company replied

Company details

  1. Lingerie Store

Information provided by various external sources

Full wardrobe gives more joy than therapy :) At Other Eden we offer high quality lingerie and fashion clothing from praised European brands. Like the Garden of Eden we offer abundance. With us you will keep your wardrobe up to date with the latest fashion trends and timeless classics. Wide choice of styles and designs, in addition to the everyday essentials, includes variety of exclusive lingerie, sophisticated bridal lingerie, boudoir and erotic fashion, nightwear, shapewear and trendy swimwear. We offer also stylish accessories that will go well with any outfit such as bags, wallets, belts and cases, as well as, trendy items for the winter season (hats and scarves). We concentrate on broadly defined expansion. We are proud to offer worldwide delivery and reliable customer support in 5 languages - English, German, French, Italian and Spanish. We are here to help you - to answer any questions you may have; to give advice on sizing, measurements, styles; to share our knowledge of our items - to help you decide. Welcome to the Other Eden world !

Contact info

1.5

Bad

TrustScore 1.5 out of 5

166 reviews

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1.5

All reviews

(166)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

Slow delivery

Good quality, price, but very poor communication and extremely slow delivery

18 April 2018
Unprompted review
Rated 5 out of 5 stars

Very happy

I am very happy with the customer service. Very happy with delivery time considering I live in Perth, Australia. Hadn't found anything I liked in Australia so tried UK. First site, luck.
If gladly recommend OtherEden to anyone.

6 April 2018
Unprompted review
Rated 5 out of 5 stars

Swift, as described, v. happy

Ordered with fingers crossed that parcel would arrive before holiday. Package came swiftly and items were exactly as described - very happy! Worth bearing in mind when buying that models are clearly enhanced, so didn't expect to look like them in any way!

23 March 2018
Unprompted review
Rated 5 out of 5 stars

great bras

Love the bras. They are comfortable and well made. Give excellent support. Only wish they made in between sizes also.

16 March 2018
Unprompted review
Rated 5 out of 5 stars

Simple hassle-free transaction.

Simple hassle-free transaction.
Quick delivery, item exactly as described and ordered. I have no complaints, other than the fact that the box arrived covered in 'OtherEden' printed tape, which I'd rather had been plain, but that's nothing serious.
Would definitely shop with OtherEden again!
Thanks!

20 February 2018
Unprompted review

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