Orli Jewellery Reviews 225

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique design of the products, often highlighting the jewelry as beautiful, well-made, and stylish. Many people also appreciate the efficient ordering process and the fast, reliable delivery service, noting that items arrive promptly and are beautifully packaged. The customer service is frequently described as exceptional, with many consumers commending the staff for their helpfulness, excellent communication, and willingness to go above and beyond to assist. However, some customers were dissatisfied with the quality of certain items, describing them as looking cheap or made of poor materials. A few other people also felt that the customer service was not satisfactory in their particular experience.

What people talk about most

Product

Reviewers express high satisfaction with the product quality and design. Customers frequently praise the... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the beautiful and well-made jewelry.... See more

Order

People report positive experiences with order. Customers frequently praise the straightforward and easy... See more

Delivery service

Consumers express satisfaction with the delivery service. Many reviewers highlight the fast and quick... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As someone with a severe nickel intolerance, finding stylish, high-quality jewelry is a challenge, but Orli always delivers. I now own over 10 pieces, and the quality is consistently excellent. ​I re... See more

Company replied

Rated 5 out of 5 stars

I found this company Orli by chance, I ordered a long link T fastening necklace in gold, I'm delighted with it and its been well admired. I would highly recommend Orli for anyone looking for somet... See more

Company replied

Rated 5 out of 5 stars

Great fashionable pieces. Attractive packaging and excellent customer care. I just wished that they did these lovely items in gold rather than gold plated. Maybe this is something they might consider... See more

Rated 5 out of 5 stars

I chose 2 initials and a charm to go on a bracelet and after ordering realised that I wanted them in a certain order. I emailed Orli with my request and had a reply back confirming my request. Kept up... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

225 reviews

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Rated 5 out of 5 stars

Just received my daughter's necklace…

Just received my daughter's necklace for one of her Christmas presents. And it looks like really good quality. I'm so happy with it. Really nice little touch with her initial and birthstone. I highly recommend it as a thoughtful and personalized gift for someone.

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Orli Jewellery, unusual and classy

I ordered a necklace from Orli Jewellery which arrived today . I have to say the quality is outstanding and it looks so much more expensive than I paid for it . I love Orli Jewellery because they have beautiful items that are a bit more unusual and unique , very well made , attractive and classy . Also , the customer service was amazing . I will purchase from this company again .

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Lovely quality product

Easy ordering, excellent communication and very quick delivery. A lovely quality product, would definitely order again

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service, great Jewellery and value for money

Wow, I cannot rate the service and communication enough. I ordered an anklet but I didn’t realise that it didn’t have an extension chain on it. I got in touch with Orli customer support and had explained that the anklet would not be long enough and it was for a birthday present. They kindly ask me to send it back with all the relevant information and I have just received it back with a few more links added to ensure the length would be ok. Fantastic all round service. A very happy customer

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Ordered 2 beautiful silver bangles for…

Ordered 2 beautiful silver bangles for xmas pressies placing order was very quick and easy they arrived within a week as promised and tracked delivery well packaged . Will order again from this lovely family run business thankyou so much highly recommend Orli jewellery .

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service! Really helpful with a personal touch . Delivery was prompt and packaging lovely .
Bought bracelets for my daughters and really happy with them .

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Stunning jewellery …

Beautiful Necklace and matching Bracelet. I am so pleased with my purchase! It came today and I put them on straightaway. They’ve exceeded my expectations. Such good quality and gorgeous design.
Love! Love! Love!

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Fast delivery. Changed my order efficiently as I had made a mistake re one of the birthstones. Very satisfied with their customer care

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing jewellery

Amazing jewellery ! I couldn’t recommend it enough, I’ve none stop been wearing my pieces and love them, I get sooo many compliments they’re beautifully made

15 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic jewellery, outstanding customer support

I can not recommend this company enough, I had a very minor issue that was very quickly resolved a fantastic customer service team, which these days is not easy to find . The 2 bracelets I purchased are absolutely fantastic a Christmas gift which will be very well received. A thank you to Sandy .

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

I ordered a charm for my daughter’s wedding bouquet and wanted it engraved. I don’t hold out much hope of it coming in time as I’d left it a bit late to order. I paid for next day and sure enough it arrived the following day, engraved, and it’s stunning! I’m thrilled to bits. Thank you so much, I’ll definitely be ordering again.

18 November 2025
Unprompted review

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