Orli Jewellery Reviews 225

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and unique design of the products, often highlighting the jewelry as beautiful, well-made, and stylish. Many people also appreciate the efficient ordering process and the fast, reliable delivery service, noting that items arrive promptly and are beautifully packaged. The customer service is frequently described as exceptional, with many consumers commending the staff for their helpfulness, excellent communication, and willingness to go above and beyond to assist. However, some customers were dissatisfied with the quality of certain items, describing them as looking cheap or made of poor materials. A few other people also felt that the customer service was not satisfactory in their particular experience.

What people talk about most

Product

Reviewers express high satisfaction with the product quality and design. Customers frequently praise the... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the beautiful and well-made jewelry.... See more

Order

People report positive experiences with order. Customers frequently praise the straightforward and easy... See more

Delivery service

Consumers express satisfaction with the delivery service. Many reviewers highlight the fast and quick... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As someone with a severe nickel intolerance, finding stylish, high-quality jewelry is a challenge, but Orli always delivers. I now own over 10 pieces, and the quality is consistently excellent. ​I re... See more

Company replied

Rated 5 out of 5 stars

I found this company Orli by chance, I ordered a long link T fastening necklace in gold, I'm delighted with it and its been well admired. I would highly recommend Orli for anyone looking for somet... See more

Company replied

Rated 5 out of 5 stars

Great fashionable pieces. Attractive packaging and excellent customer care. I just wished that they did these lovely items in gold rather than gold plated. Maybe this is something they might consider... See more

Rated 5 out of 5 stars

I chose 2 initials and a charm to go on a bracelet and after ordering realised that I wanted them in a certain order. I emailed Orli with my request and had a reply back confirming my request. Kept up... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

225 reviews

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Rated 5 out of 5 stars

Gorgeous long link bracelet

Long link silver bracelet with birthstone bought as a gift. Not given yet but I’m sure it will be loved! Super speedy despatch and the gift wrap pack was well worth adding to my order. Looking forward to seeing it being worn!

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

I bought an initial and March birthstone necklace for my partner as our baby was originally due then. The due date was brought forward so I contacted and asked if I could exchange for a February birthstone, they were more than happy to and turned it around in a matter of days. They also sent a lovely message wishing us well, would highly recommend.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a gorgeous bracelet for my…

Ordered a gorgeous bracelet for my friends 40th and I'm so happy with it, even down to the large ribbon bow on the gift bag, the details throughout I'm a very happy customer, it's the small details for me.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service - I was buying a gift and wanted a little extra birthday gem- which I was able to purchase after the initial gift had been ordered. Nothing was a hassle for them , excellent communication throughout

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Lovely bracelet and excellent customer service

The bracelet is lovely and at first i thought i needed the next size up - so i got in touch with customer service and they got back to me straight away- saying it wasn’t a problem if i wanted yo send it back - anyway i tried it again and it fits perfectly and i am so pleased with thr purchase

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Bracelet

Thought I'd treat myself to some gold jewellery as I usually wear silver..
I loved the choice and the affordability.
The bracelet I ordered came in a lovely little gift bag the quality was better than I thought it would be.
Would definitely recommend Orli.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a bracelet which had no number of address to go to😂

I ordered a bracelet which I was looking forward it to be delivered I waited over a week and when it did not arrive I got in touch with orli jewellery to see if it had been sent which it had the problem why
It was not delivered I had not put my number of my address on it .orli jewellery where so helpful stayed in contact with me and sent me another bracelet and they have received the bracelet back to them. Excellent service will definitely be ordering again and telling my friends.xx

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic product and amazing customer…

Fantastic product and amazing customer service.
I ordered a bangle with an initial and a birthstone.
I was contacted as the style of initial I had ordered wasn't currently in stock and was given other options.
Once I replied with my choice I received the bangle within the next 2 days.
Thanks to Benjy and everyone at Orli, I will definitely order again 🥰

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Hammered Silver Thumb ring and Delicate Silver Bangle

I ordered a one-size chunky ring that could be adjusted to fit whichever finger I wanted (which was for my thumb). I also ordered a pretty silver bangle which would go nicely when worn with other bracelets or a watch.

The Orli website was easy to navigate and had so much choice. Straightforward and pleasant buying process! My order was delivered really quickly, beautifully packaged and with a personal note from the seller.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful design and quality

I bought a bracelet from this company. It is well made and exactly what I wanted. I was able to choose a size to suit me. Shipping was fast. I will be buying from them again

18 February 2026
Unprompted review
Rated 5 out of 5 stars

I have ordered many items from orli and…

I have ordered many items from orli and everything I have had is absolutely beautiful . The customer service is amazing 👏. I ordered a chunky charm bracelet with my grandson initial , when my 2nd grandson was born I contacted customer service to ask about adding another letter charm and Benjy was absolutely amazing . I am sending the bracelet back to them for them to professionally add the new charm . He was so kind and helpful and congratulated me on my new grandson 😁 I recommend Orli jewellery to all my friends and family . If I could give more that 5 stars I would 😁

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Purchased a bracelet with initial &…

Purchased a bracelet with initial & birthstone for a friends special birthday, excellent, speedy delivery, also purchased the gift bag etc, fantastic quality, the packaging looks very classy, highly recommend & will definitely purchase from this company again 😀

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Gold plated bangle

Bracelet-lovely quality-as described and photographed. Very pretty.
Great communication with seller via emails and prompt delivery.
Definitely recommend.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Quality necklace

I ordered the gold heart necklace and as this was my first purchase from Orli I was a little nervous, but I had no need to be! The necklace arrived quickly with great comms. It is beautiful and exactly as shown, I am delighted with the quality. The necklace was nicely packaged and all round it’s been a good experience. I will be buying again.

17 February 2026
Unprompted review

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