Orientica Reviews 292

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

I'm a newbie to Orientica. I'm now obsessed .. Velvet Musk is my new favourite fragrance. The quality of fragrance, the time it lasts, the packaging...it's all 5 star. I'll definitely be back to try m... See more

Rated 1 out of 5 stars

My stuff hasn't been delivered yet and i am frustrated I've emailed 3 times with no response acc they did once and asked for my address but then i emailed another 2 times and no response was provide... See more

Rated 5 out of 5 stars

Honestly would recommend anyone who loves long lasting and pleasant smelling perfume oils. They literally last all day and always have people asking where you got that fragrance from. Just to add its... See more

Rated 5 out of 5 stars

The scent and products are great and I am a repeat customer, absolutely fantastic service. I ordered these as gifts, the package has arrived the next day without me having to pay more for the shipping... See more

Company details

  1. Cosmetics and Perfumes Supplier
  2. Perfume Store

Written by the company

Inspired by nature and the mystery of oriental fragrances, Orientica perfumes offers you individuality encapsulated through a wide range of scents, to express the essence of who you are. Distinct fragrances each with a story to tell and bursting with the aromas of lush, green gardens and orchards to the woody scents of Oudh.


Contact info

4.1

Great

TrustScore 4 out of 5

292 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I'm a newbie to Orientica

I'm a newbie to Orientica. I'm now obsessed .. Velvet Musk is my new favourite fragrance. The quality of fragrance, the time it lasts, the packaging...it's all 5 star. I'll definitely be back to try more soon.

3 June 2026
Rated 1 out of 5 stars

My stuff haven't been delivered yet and i…

My stuff hasn't been delivered yet and i am frustrated I've emailed 3 times with no response acc they did once and asked for my address but then i emailed another 2 times and no response was provided their perfumes are really nice and i would like to have one of my own please may you guys deliver it as soon as possible

sorry for the in convince

7 May 2026
Rated 5 out of 5 stars

Absolutely gorgeous perfumes,I…

Absolutely gorgeous perfumes,I purchased forbidden bloom,and it's stunning super fast delivery and easy navigation on site
Will definitely be purchasing more from here.

14 February 2026
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Reply from Orientica

Hi Nicola,

Thank you so much for your kind words! We’re really glad to hear you’re enjoying Forbidden Bloom and that everything from delivery to the website experience met your expectations.

We truly appreciate your support and look forward to your next order! 😊

Rated 2 out of 5 stars

One of the bottles had a cracked lid…

One of the bottles had a cracked lid and had leaked over everything. Each of oils were leaking too. Poorly packaged.

8 February 2026
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Reply from Orientica

Hi Jonathan,

Thank you for your feedback, and we’re really sorry to hear this happened. This is certainly not the standard we aim for.

We would have really appreciated the opportunity to resolve this for you directly — you could have contacted us at orders@orientica.co.uk
, and we would have arranged a replacement or solution promptly.

Please do still reach out to us, and we’ll be more than happy to put this right for you.

Rated 5 out of 5 stars

Great experience

Great experience.
Fast delivery and hassle free.
A+++

26 January 2026
Unprompted review
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Reply from Orientica

Thank you very much for your kind feedback, Rafael. We’re really pleased to hear you had a great experience and that the delivery was fast and hassle-free. Your support is greatly appreciated, and we hope to serve you again soon.

Rated 5 out of 5 stars

Delivery prompt and efficient

Delivery prompt and efficient

28 December 2025
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Reply from Orientica

Thank you for your review! We’re pleased to hear that the delivery was prompt and efficient. We really appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Good price & timely delivery.

Good price & timely delivery.

30 November 2025
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Reply from Orientica

Thank you for your review. We’re pleased to hear you found the pricing competitive and the delivery timely. We appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars
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Reply from Orientica

Thank you for your feedback. We’re glad you enjoyed the fragrance and that the performance and longevity met your expectations. We look forward to your next order.

Rated 5 out of 5 stars

The communication was good and the…

The communication was good and the service was amazing. I was able to pick up my order with no problem. Thanks you

12 November 2025
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Reply from Orientica

Thank you for your kind words. We’re pleased the communication was clear and that your collection went smoothly. We appreciate your support and look forward to assisting you again.

Rated 5 out of 5 stars

Orintica Oud Oil 6ml :-)

Timely delivery of Orintica Oud Oil 6ml, arrived in bubble lining padded envelope, pleasant service will purchase again.
Many thanks. :-)

3 November 2025
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Reply from Orientica

Thank you for your wonderful review. We’re glad your Orientica Oud Oil arrived quickly and well packaged, and that you were happy with the service. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Orientica is real care and value their clients

Delivered intact and fast.original item is have been using it for years and years.

28 October 2025
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Reply from Orientica

Thank you very much for your kind review. We’re delighted to hear that your order arrived intact and quickly, and that you’ve enjoyed our products over the years. Your continued support means a great deal to us, and we look forward to serving you again.

Rated 5 out of 5 stars

Very elegant and smooth on the nose

Very elegant and smooth on the nose. Feels great

6 October 2025
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Reply from Orientica

Thank you very much for your kind review. We are pleased to hear that you are satisfied with the fragrance. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Great perfumes and fast delivery

Great perfumes and fast delivery. Thank you so much!

24 September 2025
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Reply from Orientica

Hi Pam,
Thank you so much for the lovely feedback! We’re thrilled you’re happy with the perfumes and how quickly they arrived. If you ever need help choosing your next scent, just let us know.

Rated 5 out of 5 stars

I love the quick delivery and the…

I love the quick delivery and the products are amazing I have even ordered more

28 September 2025
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Reply from Orientica

Hi Marie,
Amazing to hear—thank you! We’re delighted the delivery was quick and that you love the products. We really appreciate you ordering more and we’re here if you’d like any recommendations.

Rated 1 out of 5 stars

Order will be partially out of stock then wrong product shipped then you’ll be ghosted

I ordered from their website, 4x6ml white musk and one white musk spray and payed for next day shipping. After two days I was told the 6ml white musk is out of stock and if I wanted something else or just to send the spray. I decided to ask for a refund for the white musk and a refund for shipping since it had been two days at this point, they did not respond.

Then I get a refund just for the white musk bottle, I say ok fine at least I get the spray.

I received the package 4 days after being ordered. I open the package and it’s the wrong item.

I sent them an email on the 7/09/2025 it is now 14/09/2025 and I have not had a response.

2 September 2025
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Reply from Orientica

Hi Zion,

I’d like to sincerely apologise for the mix-up with your order and for the delay in responding to your previous email — it was unfortunately missed, which should not have happened. I completely understand your frustration, especially as you had ordered in time for an event, and I am very sorry for the disappointment caused.

We will be resending the correct item — White Musk Spray — today via express delivery to make sure it reaches you promptly. You’ll also be refunded for the shipping cost you paid.

Your trust means a lot to us, and we take your feedback very seriously. If you would kindly consider updating or removing your Trustpilot review once your replacement has arrived and everything is resolved, we’d greatly appreciate it.

Thank you again for your patience, and please rest assured we are putting measures in place to ensure this doesn’t happen again.

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