Organic Life Start Reviews 

3,991
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 315 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery and the exceptional product quality that brings immense relief to their babies during daily feeding routines. Parents find the online store very easy to navigate, and they deeply appreciate the responsive and helpful customer service team. Many people note that shipments arrive on time, making it simple to keep their little ones well-supplied without any stress. Some reviewers were not happy with the strict return policy, mentioning that they could not secure a refund or exchange after accidentally purchasing incorrect items.

What people talk about most

Product

Clients share positive opinions on product, highlighting the exceptional quality of organic formulas that... See more

Delivery service

Consumers find delivery service to be exceptional, consistently highlighting fast shipping times and orders... See more

Order

Reviewers highlight high satisfaction with the ordering experience, consistently noting how simple, fast, and... See more

Quality

People report positive experiences with quality, highlighting the clean, organic ingredients that are gentle... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very informative site to help make the right choice of formula for my baby. We used this site for my last baby and the HIPP formula was perfect. We loved it so much that I actually bought it just in c... See more

Rated 5 out of 5 stars

The company makes it so easy to order, exceptional formulas, and they ship so quickly. It takes a huge load off. If I’m starting to run out, I know I’ll get a shipment within two days. They also make... See more

Rated 5 out of 5 stars

My name is Daniela Rocha. This is the first time ordering Hipp stage 1 Dutch formula and I loved the formula but specially the service of organic life start. It arrived so quickly and everything from... See more

Rated 5 out of 5 stars

This company has been a lifesaver! We started ordering formula from them in May, due to our child's food allergies. They're quick to ship and I have had no problems receiving my orders.


Company details

  1. Baby Store
  2. Online Food Ordering Service
  3. Organic Shop
  4. Outlet Store

Written by the company

Organic Life Start delivers organic European baby formulas to parents around the world! All formulas are shipped direct from the manufacturer, 7 days a week. We are one of the largest global distributors of premium organic European baby formulas, supplying parents with high-quality nutrition for their infants. Our company specializes in sourcing formulas directly from trusted European manufacturing supply chains, including HiPP, Holle, Lebenswert, Kendamil, & Nannycare ensuring 100% authenticity and adherence to stringent EU organic standards. With 7-day-a-week fulfillment operations, we process and ship orders within 24 hours, reducing transit times to ensure formula freshness. Our reliable distribution network allows 99.7% of orders to be delivered on time, with most shipments arriving within 2–5 days in North America and 3–7 days globally. Organic Life Start only stocks formulas that meet EU organic farming regulations, ensuring they are free from GMOs, artificial preservatives, colors, synthetic nutrients, and processed sugars. Many of the dairy-based formulas use milk from grass-fed cows raised on biodynamic farms in Switzerland, Germany, and the Netherlands. Transparency and customer support are at the core of our mission. We offer detailed product breakdowns, nutritional analyses, and side-by-side ingredient comparisons. With an average customer service response time of under 30 minutes and a team of experienced feeding consultants, Organic Life Start assists thousands of parents each year in selecting the best formula for their baby’s unique needs. We are here to be every parent's most reliable feeding partner, giving access to the best European baby formulas - delivered fresh and with full traceability from production to doorstep.


Contact info

Our Lowest Prices ARE LIVE! - March 2025

We want to give you 100% of a reason to shop with us!

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,991)

312 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love!!

Love!!! Once I accidentally ordered twice and someone reached out to me to make sure I meant to do that or if it was a mistake. So kind!

20 May 2026
Rated 1 out of 5 stars

Scam company that doesn’t stand by…

Scam company that doesn’t stand by their fulfillment methods. They ship formula with literally zero packaging which is why they have an entire page dedicated to dented product. How about they practice safe shipping practices and people wouldn’t have to jump through hoops to prove their product is damaged. Joke of a company and they price gouge the absolute sh*t out of the products they carry it’s not even funny. Scammers, stay away. Thank me later.

EDIT (Update): Company claims to not have me in their database which is hilarious. Order# 1284038 placed on May 9th. The company’s response highlights the lack of integrity and customer service they have to offer. Again, stay away! Scam scam scam

18 May 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Travis,

I am very sorry to hear about your experience. I have searched our records thoroughly, but was unable to find an order or any email history associated with your name.

We also reached out via Trustpilot to verify your details so we could investigate further, but we haven't heard back yet. Is it possible the order was placed under a different name or perhaps with another store? If you have an order number, please let us know so we can look into this for you immediately. Please send it to care@organiclifestart.com.

Our customer service operates 24/7. I look forward to your response.

EDIT (Update):

Hi Travis and Elias,

Thank you for sharing your order number. Because the order was placed under a different name, we initially had trouble matching it to your review, and our previous verification attempt through TrustPilot went unanswered.

I am incredibly sorry to hear that your cans arrived damaged. Global transit can sometimes be rough on packages, and I completely understand your concern when it comes to your baby's formula. Please rest assured that every item leaves our warehouse in the same pristine condition it arrives in from Kendamil in Europe.

I took a look at our system and noticed that our support team previously reached out to request photos of the damage. Because couriers like FedEx require full documentation to validate transit damage, we unfortunately couldn't file a formal claim or move forward with a standard replacement without those images.

That being said, as a parent myself, I know firsthand how stressful managing formula can be, and we truly want you to have a positive experience with us. We have just reached out again to the email address associated with the order. Please check your inbox (and spam folder, just in case) so we can partner together to get this sorted out for you!

Rated 5 out of 5 stars

I was very happy with the speed of my…

I was very happy with the speed of my order. I was running out of formula and really wanted to try HIPP stage 1 for my baby. It shipped to my house within 3 days. Very happy a website like this exists for superior formula. Thanks

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Very easy process

Very easy process, ordered and had the formula within 5 days! The subscription works really great for us, as our baby only likes this particular formula. Highly recommend!

30 May 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Meredith,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Thrives with Holle

Both of my kids thrive with Holle. It also works perfectly with my Baby Brezza. Surprisingly easy to prepare and gentle on their tummies.

16 May 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Amazing Experience

I’ve had a wonderful experience with this company. The formula has been a great fit for my baby, who enjoys every bottle and has been doing really well on it.

What impressed me most was the delivery speed—it arrived in just 3 days, which is incredible considering it was shipped from Europe to the US. The customer service team was also fantastic: friendly, responsive, and genuinely helpful whenever I had a question. I’m very happy with both the product and the overall service.

26 May 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Lara,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Quick, Helpful, Fast Customer Service!

Erika was so helpful and quick to respond to me. I was indecisive on which formula to get and asked for information from her after I placed my order, she responded in probably less than 10 minutes!! I had decided to change my order based on some information she told me and she quickly again responded and changed my order. It was as simple as that! Thank you for your time and all the help! I will be purchasing continuously from this website based on how prompt and helpful the customer service is!

28 May 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Carly,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Very satisfied with the product…

Very satisfied with the product quality. The formula mixes well, and my baby adjusted to it smoothly with less fussiness and gas. Would definitely buy again.

29 May 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Lainy,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

I wish they had 100 stars instead of 5

I wish they had 100 stars instead of 5. Stephanie and the whole Organic Life Start team are impeccable. They have a system in place that works. They make ordering so easy and if you ave any questions, you have a personal assistant guiding you through literally any questions or concerns one may have. The product is amazing. It’s always delivered on time. Quality is amazing. You can always count on the team to fulfill your order with accuracy. The customer service provided by them while staff is simply mind blowing. They truly ensure customer satisfaction. The staff never gives you a hard time should something arise. Even when we had made mistakes on our order, the team always places a number one priority for our family. Even if we order online, it truly feels like I am ordering next door because they have a great relationship basis with their customers and it feels personalized. We are customers for life and we will recommend to everyone.

27 May 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Dr. Fermin,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Formula delivered with on time tracking

21 May 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Best formula we’ve tried for our baby Luka

As a first-time mom, finding a formula I truly trusted for Luka was so important to me. After a lot of research, we decided to try HiPP Dutch Goat Stage 1 Formula for our baby Luka and we honestly love it. The ingredients, quality, and how well he tolerates it have exceeded our expectations. It has made feeding time so much easier and stress-free for us as parents. We’re so happy we found this formula.

25 May 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Linet,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Tatum Gifford:

Tatum Gifford:
Product came quickly, and has been great for my baby!

20 May 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Tatum,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Very good very nice

Very good very nice

21 May 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Easy to navigate site & easy to order what you need.

Our pediatric recommended switching formulas, so I decided to try the Hipp hypoallergenic one. It was easy to find on this website and the order process was easy as well. I appreciated the transparency about the recurring order information and pricing, and the fact that nothing was hidden so if you choose to cancel a subscription it is possible with a few simple clicks. Shipping was decently fast as well especially considering the distance it had to come from.

15 May 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Jana,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Customer service here is excellent-…

Customer service here is excellent- very quick responses via email! They were helpful in changing my subscription order and very accommodating. Thank you Apple, Erika, and Isabelle!

23 May 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Josella,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

Rated 5 out of 5 stars

Does Wonders for Reflux/Spit Up Issues

This formula was a game changer for my baby’s reflux. She was spitting up so much of my breast milk and other formulas. We couldn’t even lay her flat to change a diaper or for tummy time within two hours of feeding without her spitting up a significant amount. HIPP anti reflux works so well. She barely spits up at all anymore, and she was a pretty severe case. We were actually very close to starting Pepcid, which our pediatrician had already prescribed. I’ve heard people say that even the regular HIPP helps with reflux, but in our case we chose the anti reflux version after trying other anti reflux formula brands that simply did not work for her.

Also, I know babies eventually outgrow their spit up issues but I’m confident that us changing to HIPP didn’t just coincide with that, because one time we ran out and went back to another brand of anti reflux (we are in the U.S so we need to get this imported from Europe) and she immediately started spitting up again.

20 April 2026
Unprompted review
Organic Life Start logo

Reply from Organic Life Start

Hi Tina,

Thank you so much for your incredibly kind feedback—you put a huge smile on our faces today!

We are absolutely thrilled to hear that you enjoyed your experience with us. Our team is constantly working hard to improve our services, and receiving notes like yours is the ultimate reward.

Thank you again for taking the time to share your experience. Hope you have a wonderful day ahead!

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