MADELINE IS AMAZING! So helpful, knowledgeable & her PATIENCE, ASTOUNDING! I’m an old lady, when I get talking I forget to stop 🤦🏼♀️🤦🏼♀️. Madeline was so compassionate & kind, she never made me... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I had a very hard time finding a new physician,as mine moved to another country. I then found an online pharmacy who asked just the right questions and with that,diagnosed my health plan with advisori... See more
Company replied
The personal at Orderly Meds are always attentive to my needs. I appreciate the support and encouragement I have received from them. From the Doctors to the operators everyone is helpful, understandin... See more
Company replied
Everything has been great about this company. Customer service is amazing. The medication is life changing. I am only a few weeks in and I am losing weight, my inflammation is down, and I have more en... See more
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Company details
About OrderlyMeds
Written by the company
Put wellness on repeat with OrderlyMeds. Built to simplify health and wellness, we’re here to offer you a trusted guide to help you reach your goals. From your first health screening to your ongoing treatment, you can rely on us for personalized support, comprehensive care, transparent pricing and a hassle-free online experience.
We have real patients, with real results that have transformed their lives with our personalized care because we take the mystery out of online treatments. Here’s how:
-We offer affordable, all-inclusive month to month pricing on all of our products for those looking for treatment with no commitments. For those looking for guaranteed medication and greater discounts, we offer a 3 month starter program for our Semaglutide products.
-Our pricing is transparent that covers your medication, unlimited provider follow-ups, and free shipping. No hidden fees or surprise cost increases.
-WE reward your commitments to yourself with savings. Starting in your second month, you’ll start receiving a 2.25% discount for every month you check in on time through our patient portal.
-Our holistic approach to wellness is made for all of you. Our end-to-end services make the weight loss journey more sustainable and more effective overall. We provide both injectable and sublingual GLP-1 treatments, virtual consults with our health screening team and personalized plans from those doctor check-ins that allow us to tailor dosages to your needs. We also offer Mental health therapy, nutrition resources and fitness support for our customers to transform their overall health.
Because quality matters, our pharmacy partners adhere to rigorous standards. Our pharmacies are required to comply with USP guidelines along with state board of pharmacy regulations, offering quality assurance for compounding methods, preparations, and overall practices. Our pharmacies are 503A designated, which ensures all compounding of each medication is performed by a licensed pharmacist in a state licensed pharmacy or a Federal facility. Our pharmacies are also cGMP (Current Good Manufacturing Practice) regulations establish minimum requirements for the methods, facilities, and controls used in the manufacturing, processing, and packaging of drugs.
We’re here when you’re ready to take the first step towards a healthier you with OrderlyMeds. Answer a few quick questions about yourself and get a recommendation for a medication that can help you reach your weight loss goals.
Contact info
United States
- orderlymeds.com
3.7
Average
593 reviews
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Not impressed
Not impressed. Took over a week to process my initial order. Receive multiple "check-in" texts but when I mention side effects I'm told to contact a different area of the site. Why do they do these check ins? Asked about the status of the next shipment of tirzepatide because I paid for 3 months in advance, but told I need to contact a different area of the site. Someone called me to discuss my side effects, and I was told that they could probably prescribe me Zoloft for my symptoms, but only after I contact a different area of the site. I honestly don't even know if I got legitimate product since I've only lost 5 lbs after 4 weeks.
4 May 2026
Unprompted review
Reply from OrderlyMeds
Hi, this is the Management team.
We do want to clarify a few points. At the time of ordering, we quote 8–10 business days for processing, not including Friday–Sunday, and timelines are set with that expectation.
Our Customer Success team is not able to provide medical guidance, which is why patients are directed to the patient portal/MedChat for anything related to symptoms, side effects, or treatment adjustments. This ensures you are receiving guidance directly from licensed medical providers.
If a 3-month option was selected, it would have been fulfilled and shipped together at one time rather than in separate shipments.
Regarding progress, weight loss can vary significantly from patient to patient. While some may see rapid results, others may experience more gradual changes. That said, 5 lbs in the first month is still strong progress and within a healthy, expected range.
If you would like to review your case further, we’re happy to do so-please call and ask for Breanna in Management
Excellent all around
Excellent all around! Would recommend to family and friends.
4 May 2026
Unprompted review
Reply from OrderlyMeds
This made us smile—thank you for sharing! It means so much to know you had such a positive experience and would trust us enough to recommend to the people closest to you.
We don’t take that lightly, and we’re really grateful to have you with us
Don’t do it!!
Been with Orderly Meds for about a year. Everything goes well when
all you need to do is reorder. When I transitioned from semaglutide to Tirzepatide it all went down hill. I got an allergic reaction with hives on parts of my body, I notified them and it took 4 days for them to get back with me (They refer you to the portal on the app) I finally got tired of waiting so I called customer support. The person on the phone sounded like they just woke up and someone kept coughing in the background. She couldn’t answer my question because it was a medical question. So, she referred me back to the portal. I waited another 4 days for medical to get back with me. When Dr. Adam did, it’s as if he didn’t read my message correctly. So I had to resend it again, waited 3 more days, Dr. Adam apologized and now said they can’t even prescribe me semaglutide as I might be allergic to that too. I’ve been on it for a year, no issues. So they basically said that I had to get cleared by my physician if I want semaglutide again and not to try Tirzepatide, when that’s the whole reason for me getting in touch with them is because I already tried Tirzepatide and I got hives! My physician wants the ingredients for both prescriptions. I messaged them back, and now I don’t trust they gave me the right ingredients. Plus they only gave me active ingredients, I need active and inactive ingredients. I messaged them back and now it’s been 5 days and nothing, no guidance. And to top it off, the system keeps sending “time to check in for my next dose” notifications. Is their system not updated with my latest info? Plus, I feel they transitioned me to Tirzepatide on too high of a dose. I was on a high dose of semaglutide, but everything I’ve read after all this mess says they should’ve started me at 2.5 or 5mg. They started me at 7.5mg. Is that why I got hives? Was the dose was too much for my body? So I would not recommend them at all.
3 May 2026
Unprompted review
Reply from OrderlyMeds
Hi, this is the Management team.
We appreciate you taking the time to share your experience and want to provide some clarification. Our Medical team typically responds within 48 hours; however, they are not able to assist with certain pharmacy-specific questions, such as full formulation details, as those are managed directly by the dispensing pharmacy.
Regarding your symptoms, patient safety is our top priority. When a patient reports a reaction—especially across more than one medication—it is not uncommon for the Medical team to recommend evaluation and clearance from a primary care provider before continuing treatment. This is to ensure the safest and most appropriate path forward.
We also understand how system notifications can feel frustrating in situations like this, and we are continuously working to improve how those align with active patient cases.
If you would like to review your case further, we are available to assist.
Amazing customer service 🩷
2 May 2026
Unprompted review
Reply from OrderlyMeds
Short, sweet, and we love it—thank you so much!
We put a lot of care into making sure our customer service is supportive, responsive, and easy to work with, so it really means a lot to hear that stood out to you.
They sent me expired tirzepitide and…
They sent me expired tirzepitide and added a sheet that said it can be used beyond the BUD date. The medication didn't work, and my food noise returned. The company would not send me an updated prescription and refused a refund. I left them, and when I recently considered returning, the customer support person was lovely and empathetic. I guess now that the shortage is over, they are no longer selling expired medication, but they are not trustworthy.
19 November 2025
Unprompted review
Reply from OrderlyMeds
Hi, this is the Management team.
We understand your concerns and appreciate you sharing your experience. We do want to provide some clarification—the medication you received was not expired. The beyond-use date (BUD) was extended by our pharmacy partners following validated testing conducted by an FDA-registered laboratory. This testing supports stability, sterility, and efficacy, and documentation from the pharmacy was included to explain the extension.
We know this can feel confusing, and we take feedback like this seriously. Medication response can also vary from patient to patient, and outcomes are not guaranteed.
We’re glad to hear your recent interaction with our support team was a positive one. If you ever consider returning, we would welcome the opportunity to provide a better experience and continue to prioritize your care.
Communication has been great
Communication has been great. No issues with side effects and I’m down 35 lbs since January amazing co
1 May 2026
Unprompted review
Reply from OrderlyMeds
This is so wonderful to hear—congratulations on your progress! 💙
Losing 35 lbs since January is an incredible accomplishment, and it’s even better to hear that you’ve been feeling good along the way with no side effects. We’re really glad communication has felt smooth and supportive throughout your journey—that’s something we truly care about.
Thank you for sharing this with us, and we’re cheering you on every step of the way 🎉
I've had a wonderful experience with…
I've had a wonderful experience with orderlyMeds and their overall company as well as customer service always being kind and prompt whenever issues arise. Their shipping is always on point as well!
30 April 2026
Unprompted review
Reply from OrderlyMeds
This really means a lot—thank you for sharing this with us 💙
We’re so glad to hear everything has felt smooth and reliable for you, and that our team has been there when you needed support. That kind of consistency is exactly what we strive for.
It’s wonderful to have you with us—we truly appreciate you taking the time to share your experience!
I already forgot who I spoke to but she…
I already forgot who I spoke to but she was very helpful and answered all my questions. It was nice to be able to speak to someone who knew what they were talking about.
29 April 2026
Unprompted review
Reply from OrderlyMeds
We love hearing this—thank you for sharing! There’s nothing better than being able to connect with someone who can give clear, confident answers and make things feel easy.
Even if the name slipped, we’re really glad the experience stuck with you—that’s what matters most
Billing System Issues Forced Me to Cancel
I had a frustrating experience with Orderly Meds during what should have been a simple refill process. After completing my check-in, the system repeatedly attempted to charge an outdated card on file, and there was no way for me to update my payment information through the portal.
After a week of going back and forth, this morning I spent over an hour on the phone across multiple calls and was told the issue had been escalated, but there was no follow-up. The escalation team continued trying to charge the same declined card without resolving the underlying issue.
To their credit, once I pushed for cancellation, the escalation team did process it. However, the lack of a functional billing system and inability to update payment information made it impossible to continue care.
This experience ultimately forced me to switch providers, which was disappointing after having started treatment with them. I would recommend improving billing functionality and communication to prevent similar issues for other patients.
29 April 2026
Unprompted review
Reply from OrderlyMeds
Thank you for taking the time to speak with me—we truly appreciate it. We’re very sorry for the frustration you experienced and for the technical issues with billing.
This is something we are actively addressing across the board, and your feedback was incredibly helpful in highlighting where improvements are needed.
As mentioned, if you ever decide to circle back, we would absolutely welcome the opportunity to make this right for you. We wish you all the best moving forward, and truly appreciate your patience throughout this experience.
Great Customer Care
Kristen was another example of the exemplary customer service at OrderlyMeds! Thank you for being at the forefront of alternative options for those of us looking to be on GLP1 meds!
28 April 2026
Unprompted review
Reply from OrderlyMeds
This kind of feedback means so much—thank you! It’s wonderful to hear Kristen helped make your experience such a positive one. Moments like that are exactly what we strive for.
We’re also really grateful to be part of your journey and to help provide options that work for you. Thanks again for taking the time to share this 💙
He was super helpful and quickly had a…
He was super helpful and quickly had a solution.
28 April 2026
Unprompted review
Reply from OrderlyMeds
Love hearing this—thank you! It’s great to know you got the help you needed quickly and that everything was resolved smoothly.
We really appreciate you taking a moment to share
Natalie was AMAZING
Natalie delivered an exceptional client experience. She was thoughtful, patient, and highly thorough in her approach. What stood out most was her genuine care and willingness to take the time to ensure everything was handled correctly. That level of ownership and client focus is increasingly rare and deeply appreciated.
28 April 2026
Unprompted review
Reply from OrderlyMeds
This is such a thoughtful message—thank you for taking the time to share it.
Hearing this really means a lot to our team. We genuinely care about making sure every patient feels supported, heard, and taken care of, so it’s wonderful to know that came through in your experience.
We’ll be sure to share this with the team—it truly goes a long way
I love that they check in every week
I love that they check in every week. If you have questions they are available and I get great information from the support staff. I feel great on the medication. I have lost 16lbs. I have 15lbs to go. It’s the best thing I have done for myself. My daughter is using another company and has no support she just orders her meds every month. She has lost 50lbs in 10 months; however , I love the support.
27 April 2026
Unprompted review
Reply from OrderlyMeds
This is so wonderful to hear—thank you for sharing! 💙
We’re really glad the ongoing support and check-ins have made a difference for you. Having guidance along the way can be just as important as the medication itself, and it’s great to hear you’ve felt that throughout your journey.
Congratulations on your progress so far—16 lbs is amazing! We’re excited for you as you work toward your next goal 🎉
Every day i wake up Excited about what…
Every day i wake up Excited about what my day holds! Doing my treadmill along with my weights for all of my upper body, "I JUST FEEL GREAT"!,.. THEN MY SEMAGLUTIDE IS THE ICEING ON THE CAKE! "I STARTED WITH ORDERLY BACK IN JANUARY & IT'S ALL GOOD"! IM JUST LOOKING FORWARD TO AUGUST CAUSE I WILL BE DOWN TO BETWEEN 220 TO 225 lbs., Rite now I'm 250lbs. but "I HAVE A PLAN"... "WILL KEEP YOU POSTED & THANKS AGAIN"! "ALL ABOUT ATTITUDE", the "Infamous" Frank
27 April 2026
Unprompted review
Reply from OrderlyMeds
We absolutely LOVE this energy—thank you for sharing it with us!
Your mindset, consistency, and “all about attitude” approach are everything. It’s so inspiring to see you not only putting in the work, but genuinely enjoying the journey and feeling great along the way.
We’ll definitely be cheering you on as you work toward your August goal—you’ve got a solid plan and it shows! Keep us posted, we’re excited for you!
Customer Service is Amazing!
Customer Service is Amazing!! I’ve been on my medication since last May and I’ve lost 74lbs!! My doctors are all impressed and I’ve been able to come off of blood pressure medication and I have bought all new clothes, I went from a size 22 to an 6-8 petite!! This is truly the best thing I’ve ever done for myself!!
27 April 2026
Unprompted review
Reply from OrderlyMeds
Wow… this is truly incredible to read. Thank you so much for sharing your journey with us! We appreciate hearing such high remarks about our team.
Losing 74 lbs is such an amazing accomplishment, but even more meaningful is the impact on your health—being able to come off blood pressure medication is huge. And hearing how your doctors have reacted, along with the confidence of buying all new clothes… that’s something really special.
You’ve put in so much work to get here, and it shows. We’re genuinely honored to have been a small part of something so life-changing for you.
Stories like yours are why we do what we do—thank you for trusting us with your journey. 💙
Reply from OrderlyMeds
Thank you for sharing! We’re glad you found us responsive.
We’d love to know what we could do to earn that 5th star—your feedback really helps us improve
I had a very hard time finding a new…
I had a very hard time finding a new physician,as mine moved to another country. I then found an online pharmacy who asked just the right questions and with that,diagnosed my health plan with advisories and even samples of each ! No one else does that and in a safe environment where there are trustworthy doctors and or medication where we consumers can not be given any treatment without a prescription.
24 April 2025
Unprompted review
Reply from OrderlyMeds
Thank you so much for sharing your experience! We’re really glad you were able to find the support you needed during what sounds like a stressful transition.
Providing a safe, thorough, and guided process—with the right questions and medical oversight—is something we care deeply about, so it means a lot to hear that stood out to you.
We appreciate you trusting us with your care
Wonderful and friendly service
Wonderful and friendly service. I have never had a better experience with customer service.
24 April 2026
Unprompted review
Reply from OrderlyMeds
This absolutely makes us smile—thank you so much for sharing! We’re truly elated to hear that your experience stood out and that our team was able to provide such a high level of care and support.
Moments like this mean everything to us, and we’re so grateful you took the time to share 💙
It's been very easy to obtain my…
It's been very easy to obtain my medication in a timely major. I'm down 50 lbs in six months.
23 April 2026
Unprompted review
Reply from OrderlyMeds
That’s incredible—congratulations on such an amazing achievement! 🎉 Losing 50 lbs in six months is no small feat, and we’re so glad to hear the process has felt easy and consistent for you along the way.
Thank you for sharing your success with us—we love being part of journeys like yours 💙
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