Return purchaser.... Bit more expensive, perhaps, but absolutely worth every penny. The quality is exceptional and really easy to put up. Love 'em!! You need look nowhere else for well made blinds. Cu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service and great quality product. I ordered 4 free samples to find the exact shade I wanted, they arrived quickly. Once I had selected the colour I ordered the blind. The website was e... See more
Company replied
I am very happy with my order and great communication with company before my order was processed as I ordered personal photo blinds and I had a lots of questions and had an answer very prompted. Very... See more
From start to finish my whole experience with Order Blinds was excellent. My emails were answered quickly, very efficiently and nothing was too much trouble. I had several blinds that were only milli... See more
Company replied
Company details
Written by the company
Choose from our huge range of window blind solutions including rollers blinds, shutter blinds, vertical blinds, roman blinds and more, all made to measure in the UK. You can trust in us for easy ordering, market leading quality, best prices all year round and excellent customer service.
Contact info
Unit 10 Barbrey Business Park, NG13 0GY, Bottesford, United Kingdom
- 01159699933
- info@orderblinds.co.uk
- orderblinds.co.uk
4.4
Excellent
484 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I am glad with my purchase
I am glad with my purchase, good quality, fast delivery , beautiful color , and lower price compared with other brands. I am satisfied 😊
17 May 2024
Unprompted review
Reply from Order Blinds
Hi there,
Thank you for taking the time to leave us a review, we're thrilled to hear that you're happy with your purchase and the service overall! We're also glad we could offer you a great price compared to other brands.
Your satisfaction means a lot to us! If you need anything else, just let us know.
I ordered the blinds for a kitchen…
I ordered the blinds for a kitchen stable door window. Unfortunately when I ordered it wasn’t clear that the blind is housed in a metal casing about 2” square. This prevents the door from fully opening as it rubs against the door opening when the door is 50% open. So cannot be used.
22 May 2024
Unprompted review
Reply from Order Blinds
Hi David,
Thank you for taking the time to leave us a review.
We're sorry to hear about the issue with the blind's casing - we do aim to provide detailed information about the cassette on our website.
Since we haven't heard from you yet, please reach out to us at info@orderblinds.co.uk or call us at 01159 699 933 if you need any assistance. We're here to help!
Good quality and look beautiful
Website was easy to use when ordering - blinds arrived quickly, easy to install with good instructions and fit perfectly.
29 May 2024
Unprompted review
Reply from Order Blinds
Thanks for your feedback & for letting us know! We're happy you found our website easy to use & that you're happy with the product.
If you need anything else, just give us a shout!
Excellent company to deal with.
Ordered 8 roller blinds on Thursday for a narrowboat, received them on Monday, fitted them on Tuesday. Perfect service and the blinds look and perform great. The luxury system which covers the roller adds a really luxurious look.
20 May 2024
Unprompted review
Reply from Order Blinds
Hi Stuart,
Thank you for your great feedback, we're glad everything worked out smoothly for you!
If you need anything else, just give us a shout!
Happy Customer
Love the pattern and the valance trim at the top. Very well made blind, easy to fit, excellent service. Happy customer!
9 May 2024
Unprompted review
Reply from Order Blinds
Hi Shirley,
Thank you for your lovely feedback, we're delighted you're happy with your blind! It's great to hear that it was easy to fit and that you received excellent service.
If you need anything else, just let us know!
Pre sales help was excellent and emails…
Pre sales help was excellent and emails answered very quickly
Delivery was on time and arrived in good condition
The luxurious blind I ordered is amazing.
The case the spring loaded mechanism is surrounded by a sturdy metal casing.
I was trying to find something to hide away a large cupboard as the doors were taken off.
Fitting was really straight forward, the last bit to clip the blind into the clips that I had screwed in, needed someone else to assist.
That’s it, quick to install but I am sure if I ran into a problem their customer support would be able to assist.
Quality product and feels well made.
The colour matched the lampshade I have
Great all round experience
11 May 2024
Unprompted review
Reply from Order Blinds
Hi Ken,
Thanks for sharing your experience with us!
We're glad to hear that you found our customer service team helpful as your emails were answered promptly, and it's great that your delivery arrived on time and in good condition.
If you have any more questions or need further assistance, feel free to reach out.
Grip Fit No Drill Blinds.
Not being a handy man and to save some cash, I decided on the "Grip Fit" no drill solution. Selected 4 of various colours with the thermal and "blackout" finish. Paid for the super fast delivery and from order to delivery was about three days. On arrival, simple look at the tutorial video and they were up within 30 mins! You may need to fiddle a bit to get a snug and tight fit, and my advice would be to measure as accurately as you can.
All in all, a cost effective solution for my requirement and we are happy with them and the company.
22 April 2024
Unprompted review
Reply from Order Blinds
Thanks for sharing your experience!
It's great to hear that the Grip Fit Roller Blind solution worked well for you, and that the tutorial video made installation easier. Taking the time to measure accurately is always a good tip.
If you ever need more assistance, feel free to reach out.
Absolutely fantastic
Absolutely fantastic. Neighbours have even been in to check it out. Exceptionally well made, priced to beat the competitors. Ordered end of one week and delivered middle of the next week. Fitted easily and wow it just looks brilliant. Very well packaged and delivered by a well mannered and courteous delivery man. Very helpful lady on the "chat" window at the time of ordering. Top Marks.
3 May 2024
Unprompted review
Reply from Order Blinds
Thank you for your glowing review!
We're thrilled you're happy with your purchase, it's great to hear your neighbours are impressed too. We'll make sure to pass along your compliments to our team.
If you need anything else, just give us a shout!
Pleased with my purchases -blinds…
Pleased with my purchases -blinds exactly as samples
1 May 2024
Unprompted review
Reply from Order Blinds
Thank you for your great feedback, we're glad to hear that!
If you need anything else, just let us know.
Amazing value
The quality of the blind is amazing and such good value. I will be ordering again.
3 May 2024
Unprompted review
Reply from Order Blinds
Thank you for leaving us feedback, we're thrilled you're pleased with the quality and value of the blind! Looking forward to your next order.
If you have any questions in the meantime, feel free to ask.
BRILLIANT PRODUCT
Speedy delivery . Very good quality product and will certainly use again and will recommend to friends .
25 April 2024
Unprompted review
Reply from Order Blinds
Hi there,
Thank you for your review.
I'm delighted to hear that you were happy with the service and the finished product!
Thank you for considering us for future purchases and for recommending us to your friends.
If you ever need anything else, feel free to reach out.
Reply from Order Blinds
Hi there,
Thank you for your review, it's fantastic to hear that!
If you have any further feedback or need assistance in the future, feel free to reach out.
Really impressed
Really impressed with the quality of the 3 x roller blinds I ordered. Delivered on time.
23 April 2024
Unprompted review
Reply from Order Blinds
Hi Amanda,
Thank you for taking the time to leave us a review.
We're delighted to hear that you're impressed with the quality of your roller blinds! Ensuring high-quality products and timely delivery is essential to us.
If you ever need more blinds or anything else, feel free to reach out. Enjoy your new blinds! 🌟
Thrilled with my purchase
Thrilled with my purchase, easy to order, speedy dispatch, very quick delivery with good prices,and first class customer service, this company seems to know exactly what people want.
Well done! and Thank you 🙏🏽
26 April 2024
Unprompted review
Reply from Order Blinds
Hi Anthony,
Thank you for taking the time to leave us a review, that's fantastic to hear!
We're thrilled that you had such a seamless experience with us. Providing great service and meeting expectations are always our goals.
Thank you for choosing us, and we're here whenever you need anything else. Enjoy your purchase!
I have asked to unsubscribe from your…
I have asked to unsubscribe from your persistent emails .but nothing stops you are a real irritant that’s after I have had blinds from you for all my windows, what do you expect me to do knock down more brickwork to create more windows !!!
25 April 2024
Unprompted review
Reply from Order Blinds
Hi Kevin,
Thank you for taking the time to leave us a review.
I understand your frustration, but it's important to acknowledge that you originally signed up for our marketing emails, which is why you've been receiving them.
However, your feedback is valuable, and I apologise for any inconvenience caused. I've checked and confirmed that you have successfully unsubscribed from our emails.
Easy to order
Easy to order, competitive and perfect result. Arrived quite quickly.
19 April 2024
Unprompted review
Reply from Order Blinds
Hi Richard,
Thank you for taking the time to leave us a review.
Glad to hear it was easy to order and you got what you needed quickly. Thanks for choosing us!
Reply from Order Blinds
Hi there,
We're glad you liked the product and found it worth the price. Thanks for the shout-out about our service.
We're here if you need anything else!
Mechanism didn’t work calked we had to…
Mechanism didn’t work calked we had to send a video of it not working sending replacement still not received 10 days later
19 April 2024
Unprompted review
Reply from Order Blinds
Hi Jan,
Thank you for taking the time to leave us a review.
We're truly sorry to hear about the issue you're facing with the blind mechanism and the delay in receiving the replacement. We want to assure you that we take these matters seriously and strive to provide prompt assistance.
When you initially contacted us earlier this month, we responded with a query within just two hours on the same working day, eager to resolve the issue.
After not hearing from you again until last Friday, we immediately dispatched the replacement mechanism via first-class post on the following working day. You should have received it by now, and we hope it resolves the issue satisfactorily.
We appreciate your patience and understanding as we work to ensure your satisfaction. If there's anything else we can assist you with, please don't hesitate to reach out.
Absolutely appalling!
Absolutely appalling! Ordered 6 blinds. 5 in 1 pattern, 1 in a stripe. They sent the stripe in the same pattern. The other 5 should all have been the same - 2 were the same colour, the other 3 were all different colours so across 5 blinds only 2 colour matched. 1 of the blinds had a big white spot in the pattern. Took 3 weeks of emails back and forth to get this resolved, they were incapable of actually reading emails properly. Consequently I spent a further £1000 with Blinds2Go, their loss. Absolutely terrible customer service, they literally don't care!
15 April 2024
Unprompted review
Reply from Order Blinds
Hi there,
Thank you for taking the time to leave a review.
I understand your frustration with the situation regarding your blinds order. We've previously communicated the reason for the colour variation, which arises from the use of different base cloths. Additionally, we offered to rectify the issue by replacing the blind printed in the wrong design, which you declined. As a gesture of goodwill, we also offered a partial refund.
We respectfully disagree with the characterisation of our customer service as "terrible." We've made multiple efforts to address your concerns and have been responsive throughout our email correspondence. Please know that we genuinely care about our customers' satisfaction and strive to resolve any issues promptly. If there's anything further we can do to assist you, please don't hesitate to reach out.
Blinds were excellent
Blinds were excellent, arrived quickly, would recommend to anyone
11 April 2024
Unprompted review
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