The trip was well planned by Orbis and went smoothly with no problems. The lodging that was chosen were small and well run with very friendly staff and proprietors. Luggage transfers and taxi pickups... See more
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Orbis Ways is the global leader in walking holidays around the world. All our walking holidays include accommodation in charming hotels, luggage transfers between stages, and 24-hour telephone support service. With Orbis Ways, you have 100% satisfaction guaranteed as we have a team of experts in hiking trips.
Our offerings go beyond the ordinary, providing you with accommodation in enchanting hotels that blend comfort with the local charm, ensuring your nights are as splendid as your days. We understand the importance of seamless experiences, which is why we manage all luggage transfers between stages, letting you focus solely on the joy of walking. Moreover, our dedicated 24-hour telephone support service is always at your fingertips, ensuring peace of mind from start to finish.
Choosing Orbis Ways means opting for 100% satisfaction. Our team, composed of seasoned walkig holidays experts, is passionate about creating journeys that inspire and rejuvenate. Whether you're a seasoned hiker or embarking on your first walking adventure, we tailor every trip to meet your desires, fitness levels, and dreams.
Ready to embark on the journey of a lifetime? Request a free quotation today through our website or by sending an email to info@orbisways.com. Let us show you the world as you've never seen it before, with the assurance of Orbis Ways' quality, care, and expertise guiding you every step of the way.
For more information and to start planning your next hiking adventure, visit our website: Orbis Ways.
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100% Satisfaction Guarantee

Calle Julián Camarillo 29, D2 - 4D, 28037, Madrid, Spain
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Amazing service from my first enquiry. We used ORBIS for the last 100km of the Camino de Santiago and the entire trip was seamless, the route, the luggage transfers and the accommodation. Everything went to plan. Highly recommended ⭐️⭐️⭐️⭐️⭐️

Reply from Orbis Ways
We really enjoyed the service of Orbis. Everything ran smoothly and we loved the variety of the Hotels.

Reply from Orbis Ways
We booked 3 days of West Highland hiking holidays via Orbis Way for late April 2025. During the initial inquiry four months before the trip, the representative was friendly and nice and answered all the questions in the investigation. Finally, we agreed and confirmed the itinerary, including quotation and hotel selections. We also paid a 20% deposit. However, two months later, the final itinerary altered all the hotels. The hotels were opposite our hiking destination for two nights, and we had to take the taxi back and forth; one day is 18 miles one way, which is highly inconvenient, time-consuming, and costly. They agreed to compensate us for the taxi but never provided an explanation for the change of hotels, despite my constant inquiries. It was very disappointing and frustrating!

Reply from Orbis Ways
Well organised trip. The hotels and luggage transfers were excellent and made for a very enjoyable week.

Reply from Orbis Ways

Reply from Orbis Ways
Everything was perfect. The contact before the trip (thank you Sofia for your help and patience), the information provided, the luggage transfer and the hotels/hostels. I would definitely recommend Orbis Ways to anyone wishes to hike without carrying all their luggage with them!

Reply from Orbis Ways
Retraction of a review 2 days ago with a bad rating as I was unable to reach my contact person at Orbis after 6 weeks over the phone. Each time I called I just got ring Tones., no answering machine no pick up. I had also sent emails. My contact person has called me since then and we resolved the communications problem we had. He was very helpful advised his IT and communications dept. of the situation

Reply from Orbis Ways
There were so many things that went wrong with this booking from beginning to end. I booked my West Highland Way solo hiking trip with Orbis Ways, thinking that, as a solo female traveler from the U.S., I would prefer having a travel company handle all logistics for me. In addition, I believed it would give me some peace of mind knowing that I'd have an on-the-ground travel company that I could call in case of emergency. WRONG!
Let's start from day one: When I arrived at Milngravie, I tried to check in at my hotel only to learn that my booking had never been paid for by Orbis. I called, the hotel called. We waited several hours before the hotel finally got through and managed to receive payment from Orbis for my room. (Later, when I complained about this to Orbis, Carmen from Orbis made an excuse stating that the hotel lost the reservation, but this wasn't the case. The hotel told me that they frequently had this problem with Orbis.) When I arrived at Tyndrum, I was told that I was to arrange for taxi service to get to my hotel. Carmen assured me before I left for my trip that the Taxis were plentiful in Tyndrum and that I would have no trouble booking a car to take me from the trail to the hotel. Again, wrong!! First off, there is often no internet service on or near the hiking trails. When I arrived at my stop, there was no phone service so no ability for me to call a taxi. A fellow hiker made a call for me, only to learn that the taxi company recommended by Orbis wasn't available to take me to my hotel. In the end, I had to hitch a ride with other hikers to get to my lodging. The worst experience occurred when hiking to Kinghouse. According to my itinerary, I was to hike to Kinghouse and then hop on a bus to get to my Air BnB located in Ballachullish - close to 45 miles away!!! I stood by the side of the road for close to an hour waiting for a bus that never arrived. I asked a few passers-by who later informed me that the bus was not due in for another few hours. By this time, I was out of food and water and furious with Orbis for their lack of planning and oversight. Once again, there was no phone service to be had in that remote part of the country so I walked an additional 1.5 miles to the Kinghouse hotel. The hotel desk clerk informed me that it would be nearly impossible for me to find a taxi or private car to take me all the way to Ballachullish at that time of day. All cars were either booked or taxi drivers were finished for the evening. It was only through her efforts that she managed to contact a driver who was willing to take one last rider for the hour-long ride to my AirBnB. I paid out of pocket over $120 US for the round trip taxi ride from Kinghouse to my boarding house and back - for which Orbis has yet to reimburse me.
At several hotel stops along the way, hotel and inn keepers complained about Orbis Ways, stating that they no longer wanted do business with the company because they frequently didn't get paid by Orbis. Or, they said that travelers would show up for their reservations only to learn that Orbis had never paid the hotel or completed the reservation. This was certainly my experience at a couple of locations. I made my West Highland Way Trip reservation during the Spring for a trip to occur in the Fall. I was told by Orbis that all of my rooms were booked and was given a list of the Inns where I'd be staying along the route. The Inns and Air BnB's looked spectacular! However, I pushed Carmen from Orbis repeatedly throughout the summer for confirmation from each hotel of all of my reservations so I was assured that all Inns and Air BnB's were solidly booked and there would be no issue once I arrived in each town. She assured me that the reservations were confirmed and that a detailed confirmation would be forwarded to me one month before my travel date. I received the itinerary, with reservations and photos to match, but the actual rooms I stayed in were nothing like the photos. In many cases I stayed in makeshift trailers or hostel-like accommodations BEHIND the beautiful inns or hotels shown in the photos sent to me. It was like a bad joke. Some of my rooms had no hot water; a couple offered no breakfast; most had no bath tubs (a necessity after long hiking days). When I spoke to the innkeepers about my rooms or asked why my room could not be upgraded, they explained that Orbis had made my reservation just a few weeks before and all of the better rooms had already been taken. I was outraged given that I had been encouraged to book my trip months ahead of time in order secure decent rooms. Instead, I paid top dollar for, in some cases, below standard accommodations.
While I'm sure Orbis does a better job booking tours in Spain and Portugal, the part of the country in which this country is based, they have no business booking travel tours in the UK - and particular not for solo, self-guided travelers.

Reply from Orbis Ways
It's NOT about the trips
It's about connect to Orbis ways
It HAS to be with FB or Google account
just making a account with my free email is not possible. That troubles me. Everything must be connected.
Before you know it ....you get data from everyone.... That is my concern!
There answer
Nice to greet you.
Unfortunately we cannot recognize you as a client and by the words in your review, we think your review ia not based on an experience with us.
Please feel free to contact us.
Best regards
But on there site you cannot sent a normal email. Everything has to be connected before coming to contact.
No thank you

Reply from Orbis Ways
Good communication.
Value for money with well chosen hotels
Ease of booking

Reply from Orbis Ways
A very well organised trip accommodation was excellent couldnt fault anything and luggage safely transported to each accommodation highly recommend!!thank you!

Reply from Orbis Ways
Our agent, Carmen G, was excellent in putting a package together and making the arrangements, which all worked like clockwork. When two friends later decided to join us on our Camino, Carmen liaised with the agent they were dealing with to ensure that our itineraries matched and that we were accommodated together wherever possible.

Reply from Orbis Ways
5 star all the way. Excellent communication while organising the trip. Great accommodation and organisation. I will definitely be using Orbis Ways again, thank you.

Reply from Orbis Ways
The communication after we booked was excellent. All the hotels were really good and the luggage transfer service worked really well.
I would definitely recommend Orbis Ways and would happily book with them again.

Reply from Orbis Ways
An overall excellent planned organised walk with detailed instructions and information for every part of our walk, all accommodation went to plan and was organised so there was no additional walking off route
Well done Carmen from Orbis Ways 5 STARS 😍😍

Reply from Orbis Ways
We walked the Fishermans trail in portugal from Porto Covo to Odeceixe.
Luggage transfers went seamlessly.
All hotel bookings were exceptional with good locations to have lovely dinners in the villages. I would have liked to stay 2 nights in some of the quaint little villages to get a really good feel for their life.
Over all it was a wonderful experience.
Loved Portugal!

Reply from Orbis Ways
Excellent way to do the camino without having to carry a backpack or worry about accommodation
Clean hotels, friendly staff & smooth baggage transfers

Reply from Orbis Ways
The company always responded efficiently to our queries. The literature supplied was helpful. We got what we were promised on paper. No surprises along the way,
Save for one substandard accommodation, the quality of the services supplied on the ground were up to standard.

Reply from Orbis Ways
Sadly our experience has not been good. Quote for our walk included 5/4 star hotels. All our hotels have been down graded to 1/3 star hotels. Hotel stops not evenly spaced last two days a 12km walk then a 30km. Original quote had evenly spaced night/hotel stops. This is not what you would expect I would advise do not use them better booking trip yourself!

Reply from Orbis Ways
Orbis was responsive to all communications. They are good to work with and helped us coordinate our Spain trip efficiently.

Reply from Orbis Ways
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