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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the product for its effectiveness in generating high-quality clips from longer videos, highlighting its ease of use and ability to save significant editing time. People appreciate the continuous improvements and the intuitive nature of the platform, which helps them create professional-looking content efficiently. The customer service and support team are frequently commended for being helpful, kind, and responsive, with many users noting their knowledge and willingness to assist. However, some customers experienced slow response times from support or encountered issues with the system being slow and projects failing. A few other people also felt that the AI editing was not always accurate, requiring manual adjustments, and some reported difficulties with specific features like subtitle accuracy or image rendering.

What people talk about most

User experience

People report positive experiences with user experience, highlighting its ease of use and time-saving... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that the support team is often... See more

Staff

Clients share positive opinions on staff, highlighting their helpfulness and professionalism. Many reviewers... See more

Product

Consumers find the product to be positive, with many praising its features and continuous improvements.... See more

Response time

Customers consistently note ambiguous experiences with response times. Many reviewers praise the fast,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great Product and Great Support team. 4 star because there's some minor bugs occasionally, and could use a better manual editing UI. but for what it is (ai clip editor)- it's phenomenal. Plus... See more

Company replied

Rated 4 out of 5 stars

Opus Clip is great! One feature I'd like to see, in future upgrades, is the ability to do "Multi Cam Editing" in the Editor. Currently; I have to do that in either Final Cut Pro or Adobe Premier. S... See more

Company replied

Rated 5 out of 5 stars

OpusClip is a magnificent service. It makes fantastic clips from longer video and podcasts. The amount of additional editing that you can do with the program is phenomenal! And now with their new pr... See more

Company replied

Rated 5 out of 5 stars

Wow this is really great. I have been using several different AI video generators to this point but keep coming back to this now because it requires less in the way of editing and it’s super intuitiv... See more

Company replied


Company details

  1. Video Editing Service
  2. Software Company

Written by the company

OpusClip is the #1 AI video editing tool that turns a long video into viral shorts in one click. Trusted by 2M+ creators and 1M+ businesses, including dozens of Fortune 500 companies, OpusClip helps companies grow their social presence and business through viral shorts. OpusClip exhibits human-level performance on various video creation and editing benchmarks. It uses a proprietary hook-identifying model powered by GPT-4 to pick out the most valuable hook from your video, rearrange the content to add context and depth to that hook, and produce a structured, impactful clip that captures your audience's attention.


Contact info

  • 530 University Ave, Suite B, 94301, Palo Alto, United States

  • opus.pro

4.1

Great

TrustScore 4 out of 5

361 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Agent Opus and Opus Clip Doing a Great Job

I’ve had a fantastic experience with Agent Opus. Their customer service team is genuinely kind, responsive, and easy to work with. Anytime I’ve had a question or concern, they’ve taken the time to walk me through it and make sure I felt confident moving forward. That level of support really matters.

The quality of the finished projects is extremely high. The videos look professional, polished, and ready to publish without endless tweaking. There’s serious technology and thoughtful design behind the platform.

What truly stands out, though, is the ease of use. The workflow is so smooth that I almost feel guilty at how quickly I can produce high-quality videos. What used to take hours now takes a fraction of the time — and the end result still looks great. Examples of the work produced can be found at "Be Someone Worth Following" on YouTube.

13 February 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Kenneth,

Thanks for your 5 star review - we really appreciate it!

We're glad to hear you're enjoying Agent and OpusClip. Stay tuned for the latest updates and features for both!

Thank you for shouting out our Amazing Support Team as well - they are the best :)

We look forward to being a part of your content creation journey for a long time. Take care Kenneth!

Rated 5 out of 5 stars

OpusClip is Fantastic!

OpusClip is Fantastic!
When I started my podcast, OpusClip was my go to for turning long videos into short clips. It made finding great moments fast, editing easy, and sharing simple. They were constantly adding useful features too.

I only stopped because I’m not podcasting right now, but I’d absolutely use it again in the future.

8 February 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there Ryan,

Thank you so much for the 5 star review - we appreciate it a ton!

Thank you for choosing OpusClip for your content creation journey.

We do hope to see you again in the future. Have a great weekend ahead Ryan!

Rated 5 out of 5 stars

Amazing tool

Amazing tool that turns around great clips from longform videos. In the same time it used to take me to cut a single short by hand, caption, title, describe, etc., OpusClip can do 20-30. Amazing tech, and outstanding customer service from Mike when we needed help!

11 February 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hello,

Thank you so much for the 5 star review - we appreciate it a ton!

Thank you for highlighting Mike - he's the best :)

Should you come across anything else, do let us know. Have a great weekend ahead!

Rated 5 out of 5 stars

Quick and efficient HUMAN help

Quick and efficient HUMAN help! What a relief! Clear and thorough help, once you get through the AI bit. And the terms of use are nice and flexible so they meet my needs perfectly.

10 February 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Lewis,

Thank you so much for the 5 star review - we appreciate it a ton!

Thank you for highlighting our Amazing Support Team. They are the best :)

Should you come across anything else, do let us know. Have a great rest of your day!

Rated 5 out of 5 stars

Used OpusClip a lot to create podcast clips

Used to use OpusClip a lot in 2024. I was super happy about how it allowed me to create clips and subtitles for my podcast videos automatically. Then in '25 due to a job change, I wasn't producing or editing videos as much and I requested to cancel my subscription. The support team was cordial and they cancelled and refunded my subscription. I will be back to using OpusClip in the future.

8 January 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Sahand,

Thank you for your 5 star review - we appreciate it a ton!

We're glad to hear our Fantastic Support Team was able to help out and get your subscription canceled and charge refunded easily.

We do hope to see you again in the future!

Take care Sahand!

Rated 5 out of 5 stars

OpusClip’s customer service interaction

I had a great experience with OpusClip’s customer service. The support team was responsive, helpful, and resolved my issue quickly and professionally. It’s always reassuring to see a company that genuinely supports its users. Very satisfied with both the service and the overall platform.

28 January 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there,

Thank you so much for your 5 star review - we appreciate it so much!

We're so glad to hear our Amazing Support Team was able to help you quickly and respectfully - they are the best!

If you have any questions or come across any issues, don't hesitate to reach out!


Take care for now :)

Rated 1 out of 5 stars

OMG this tool is a joke

OMG this tool is a joke.
1. The AI editing is so bad, you can't use any of the clips, you need waste time re-editing clips yourself. So I question why did I pay for this service when its a waste of time and you can actually edit it faster yourself.
2. I had an issue with a clip I re-edited myself. I contacted customer support, I had to waste time with AI agent support who was useless. Then when I spoke to a so called 'Team mate' he didnt help, just said thanks and he would pass it on to another team mate. I am still waiting for the team mate who is meant to help me.

Final point, dont pay for or waste time with this tool. Just use capcut, save time, money and edit it yourself.

5 February 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there,

Thank you for your review and we apologize for the negative experience you've had.

We'd love to be able to help out and get you sorted.

We've requested additional information from you so we can get into contact.

Once we've received it, we will be in contact with you shortly.

Rated 5 out of 5 stars

Powerful and fast AI clipping — great support experience

Hi there! My name is George. I’ve had a very positive experience using OpusClip so far.
The platform is extremely convenient when it comes to turning long-form videos into short clips for Reels and Shorts. The AI clipping is fast, accurate, and surprisingly good at identifying strong moments without heavy manual tweaking. Processing is quick, the interface is clear, and the overall workflow saves a lot of time compared to manual editing.
I did run into an issue where the clip editor wouldn’t load and got stuck at “Fetching API resources” when I was using Safari. At first, it looked like a permissions or team-related bug. However, after switching to Google Chrome (which OpusClip is built on), everything worked perfectly. It turns out Safari isn’t fully supported and can cause editor issues, so Chrome is definitely the way to go.
I also want to highlight the excellent support experience. Ollie from the support team responded quickly, asked the right diagnostic questions, and clearly explained what was going on. Thanks to his help, the issue was resolved without any data loss or wasted credits.
Overall, OpusClip is a powerful, reliable AI video clipping tool with fast processing and a responsive support team. Highly recommended — just make sure to use Chrome for the best experience.

5 February 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi George,

Thank you so much for your 5 star review - we appreciate it so much!

We're so happy to hear that OpusClip is a powerful tool for you.

Thank you for highlighting our Amazing Support Team - they are the best!

If you have any questions or come across any issues, don't hesitate to reach out!


Take care and have a great weekend :)

Rated 5 out of 5 stars

Opus Clip has been a game‑changer for…

Opus Clip has been a game‑changer for my content workflow. The AI does an incredible job identifying the strongest moments in my long‑form videos and turning them into clean, engaging clips. The interface is simple, the turnaround time is fast, and the results consistently exceed my expectations. If you’re a creator or business looking to repurpose content efficiently, Opus Clip is one of the best tools out there.

3 February 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Nelu,

Thank you so much for your 5 star review - we appreciate it so much!

We're so happy to hear that OpusClip has been a game changer for you!

If you have any questions or come across any issues, don't hesitate to reach out!

Thank you for choosing OpusClip to be a part of your content creation journey.

Take care and have a fantastic day :)

Rated 1 out of 5 stars

Danger

The cancellation process is intentionally overcomplicated. I had to go through multiple steps just to make the 'cancel' button active. To make matters worse, despite cancelling the service, I am unable to remove my credit card details from their system. When I reached out to support to have my data deleted, I was told it would take 'a few days' for a response. In 2026, removing a credit card should be a one-click action, not a multi-day waiting game. Very disappointing user experience regarding billing transparency

3 February 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Wojciech,

Thank you for your review and we apologize for the negative experience you had. We've requested additional information from you so we can get in contact directly via email.

Once we hear back, we will follow up with you as soon as possible.

Rated 5 out of 5 stars

One of the things I enjoyed about the OpusClip

One of the things I enjoyed about the help that I received was the fact that the chat didn't time out. Ollie, the person that provided the assistance, was very knowledgeable and patient in walking me through my challenges. I highly recommend OpusClip for your video editing needs.

Regards,
Johnny

1 February 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Johnny,

Thank you so much for your 5 star review! We're so glad to hear that Ollie was able to help - he's the best :)

If you do come across anything else or have any questions for us, please let us know. Ollie and the Team will be more than happy to help!

Take care and have a great week ahead :)

Rated 5 out of 5 stars

Me go to elder brother 🏠

Me go to elder brother 🏠
And I am playing

19 February 2025
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there,

Thank you so much for your 5 star review!

We're so glad to hear that our Support Team was able to help - they are the best :)

If you do come across anything else or have any questions for us, please let us know.

Rated 5 out of 5 stars

The live agent was quick

The live agent was quick, patient and professional in helping me solve a bulk scheduling issue. I was impressed.

29 January 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there,

Thank you so much for your 5 star review!

We're so glad to hear that our Support Team was able to help - they are the best :)

If you do come across anything else or have any questions for us, please let us know.

Have a great weekend!

Rated 5 out of 5 stars

Ollie

Ollie, who helped me without adding any extra noise, got my problem solved, it could have been tricky and kept me away this decades long dream/project. He solved my glitch in very clear easy steps, was friendly and I got the monthly. I'm on my way to my project getting up after literally, years! That's the vibe. I got a month long subscription, if I don't become an overnight sensation, it's not because Opus isn't talented- wink wink. I think we'll have a lot of fun. I'm so proud of myself, oddly. Confidence already improved. I have too many kind things to say, simply, thank you! Susan

28 January 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Susan,

Thank you so much for your 5 star review! We're so glad to hear that Ollie was able to help - he's the best :)

If you do come across anything else or have any questions for us, please let us know.

Thank you so much for choosing OpusClip to be a part of your content creation journey.

Take care and have a great weekend :)

Rated 5 out of 5 stars

Costumer service at it's best,

Costumer service at it's best,

great tool, getting improvements as it goes so can't wait to see next features!

28 January 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Robin,

Thank you so much for your 5 star review - we really appreciate it!

We're so glad to hear that the Support Team was able to help you. They truly are the best!

Stay tuned for our latest updates and features. Take care Robin :)

Rated 5 out of 5 stars

We absolutely love using OpusClip for…

We absolutely love using OpusClip for our church organization needs. When we have technical questions, answered in a timely manner. The bonus credit incentives are truly appreciated. Wish we could roll over credits, yet that's just me hoping we could. I've learned how to not waste credits, so yeah, we make the best of what we have. Thanks OpusClip crew!

25 January 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Femi,

Thank you so much for your 5 star review - we appreciate it so much!

We love knowing OpusClip meets your needs and that our Amazing Support Team is able to help whenever an issue does arise.

If you have any questions or issues, don't hesitate to reach out!

Take care and have a fantastic day :)

Rated 5 out of 5 stars

Very good tool

Very good tool. The support was very responsive too.

25 January 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there,

Thanks so much for your 5 star review! We're glad to hear you like OpusClip and that our Support Team was responsive.

They are the best!

If you do come across anything else, our Amazing Support Team will be there to help.

Have yourself a great day today!

Rated 5 out of 5 stars

Great software and absolutely great…

Great software and absolutely great service! Worth every single penny!

24 January 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi Maxim,

Thank you so much for your 5 star review! We're glad to hear you like OpusClip and that our Support Team was helpful -they are the best :)

If you do come across anything else, our Amazing Support Team will be there to help.

Thank you for choosing OpusClip - Have a great week ahead Maxim :)

Rated 4 out of 5 stars

Opus Clip is great; however...

Opus Clip is great! One feature I'd like to see, in future upgrades, is the ability to do "Multi Cam Editing" in the Editor. Currently; I have to do that in either Final Cut Pro or Adobe Premier. So...I'm finding myself having to go back and forth between Opus Clip and one of those other 2 programs, therefore that kinda lessen's Opus Clip's benefit of streamlining things. In any case; I love Opus Clip thus far!

22 January 2026
Unprompted review
OpusClip logo

Reply from OpusClip

Hi there,

Thank you so much for your review! We really appreciate it.

We're glad to hear you're loving OpusClip so far.

Thank you for the feedback as well. We will share that with our Product Team to review and consider adding into future iterations of OpusClip.

Have a great weekend!

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