The excellent customer service of Paige one of the employees. She took her time to explain everything we were inquiring about optimum pay group. And asked her senior colleague on things that she was n... See more
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See what reviewers are saying
Optimum Pay Group is the chosen payroll provider for my Agency. As a contractor from day one I have found them to be extremely professional. A big shout out though to Lauren Thompson who is an asset... See more
Company replied
Always a pain in the ass dealing with agencies to make sure you get paid. Unfortunately, now you gotta jump through hoops for a good wage. However, signing up to this external payment agency was very... See more
Company replied
I got great help from Jacqui who went above and beyond her role in helping me get registered and explaining things. It was not what she did solely but the way she did it, super friendly, clear infor... See more
Company replied
Company details
Written by the company
Offering tax efficient services to all clients who are looking for an honest, transparent payroll option for their temporary workers. With there being a huge need in market for temporary workers, there is no better time to jump in with both feet into the world of contracting. We have qualified, dedicated staff who have a total of 18 years of knowledge working with contractors. So, you will be dealing with driven, helpful and adaptable staff to ensure contractors needs are met. Taking all the paperwork load away from them so they can enjoy their contracting venture and having a peace of mind that we work honestly and with full transparency. Not only do we put our contractors first but always have time to work parallel with Recruitment agencies giving them too great customer care as we understand, a happy contractor equals a happy recruiter meaning a happy us! We give you back your time to do what you do best and trust in us to take care in legal, accounting and payroll side of things.
Contact info
Gawsworth House, Westmere Drive, CW1 6XB, Crewe, United Kingdom
- 0203 962 4212
- marketing@optimumpaygroup.com
- optimumpaygroup.com
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Saskia at Optimum Pay provides a great service!
Saskia provided me with an excellent service and checked in on me a couple weeks after I had signed up with Optimum Pay to see how I was getting on! We need more caring people like Saskia to provide a good service to individuals!
22 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning J H,
Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
The excellent customer service of Paige…
The excellent customer service of Paige one of the employees. She took her time to explain everything we were inquiring about optimum pay group. And asked her senior colleague on things that she was not sure of or things that were above her grade. She was very respectful polite and helpful. Answered all our questions and clarified all our doubts. We are very grateful for being so patient with us.Making it easy for us to choose your umbrella company as our employee.
22 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Mariliyn,
Thank you for taking the time to leave us a review and for your kind feedback about Paige, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Lauren is very helpful
Lauren is very helpful, professional and polite
20 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Wayne,
Thank you for taking the time to leave us a review and for your kind feedback about Lauren, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Saskia has been a lovely help!
Saskia has been a lovely help, catching up with me and responding to all my queries, thank you!
21 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Raquel,
Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Lauren has been exceptional…
Lauren has been exceptionally helpful and persistent to ensuring that my needs are met by the service.
I’m grateful to have her support.
21 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Billy,
Thank you for taking the time to leave us a review and for your kind feedback about Lauren, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Communication with Lauren is a…
Communication with Lauren is a pleasure. She is very kind and always happy to help.
It was my first experience with this company. Would recommend it to my friends.
20 February 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon,
Thank you for taking the time to leave us a review and for your kind feedback about Lauren, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Thank you Saskia
Dealt with Saskia very recently in relation to my payroll process. She was super helpful and kind, was nice to have someone checking in through an often faceless process!
20 February 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon Bri,
Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
yasmin was extremely helpfull
20 February 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon Joe,
Thank you for taking the time to leave us a review and for your kind feedback about Yasmin , we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Very amazing set of people
Very amazing set of people, they are very quick in responding to calls and enquiries.
20 February 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon Oluwaseun,
Thank you for taking the time to leave us a review and for your kind feedback. We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Great service
Saskia is very polite, friendly and helpful. Anytime I need assistance, she’s always happy to help and provides a great service all the way through.
I would recommend Optimum Pay for no1 payroll service!
17 February 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon Rachel,
Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Lauren was very helpful and informative…
Lauren was very helpful and informative and provided me with all the assistance I needed.
10 February 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon Esther,
Thank you for taking the time to leave us a review and for your kind feedback about Lauren, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Excellent Agent
Saskia has been fantasic with anything i have asked, prompt response with full details for me. Very happy with her help and wish every agent was this helpful.
17 February 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon Selina,
Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Saskia
Saskia, the customer representative I spoke with was very professional, seemed cheerful and quiet helpful. A great experience.
16 February 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon Emmanuel,
Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Great feedback and a quick problem…
Great feedback and a quick problem solver
17 February 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon Babatunde,
Thank you for taking the time to leave us a review and for your kind feedback, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Because the time I call I didn’t know…
Because the time I call I didn’t know what I had to do and I can’t speak well English too but she help me through to understand every details and I thanks her for that🙏🏿
16 February 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon Tewodros,
Thank you for taking the time to leave us a review and for your kind feedback, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
A great friendly service
A great friendly service, very helpful staff, Saskia made the whole process easy to understand, a joy to work with
16 February 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon Gaz,
Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Optimum pay group enrolment
Yasmin was very helpful and transparent with my enrolment for the payroll service .
13 February 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon Adam,
Thank you for taking the time to leave us a review and for your kind feedback about Yasmin, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Quick & easy responses from Saskia…
Quick & easy responses from Saskia Allen & always helpful
16 February 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon Dean,
Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Amazing service!
The customer service was really great. Lauren was extremely helpful and very efficient.
15 February 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon Dom,
Thank you for taking the time to leave us a review and for your kind feedback about Lauren, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Great help from Jacqui
I got great help from Jacqui who went above and beyond her role in helping me get registered and explaining things.
It was not what she did solely but the way she did it, super friendly, clear information given and all without fuss.
Thank you Jacqui for the professional help and attitude you gave me
15 February 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon Peter,
Thank you for taking the time to leave us a review and for your kind feedback about Jacqui, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
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