The excellent customer service of Paige one of the employees. She took her time to explain everything we were inquiring about optimum pay group. And asked her senior colleague on things that she was n... See more
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See what reviewers are saying
Optimum Pay Group is the chosen payroll provider for my Agency. As a contractor from day one I have found them to be extremely professional. A big shout out though to Lauren Thompson who is an asset... See more
Company replied
Always a pain in the ass dealing with agencies to make sure you get paid. Unfortunately, now you gotta jump through hoops for a good wage. However, signing up to this external payment agency was very... See more
Company replied
I got great help from Jacqui who went above and beyond her role in helping me get registered and explaining things. It was not what she did solely but the way she did it, super friendly, clear infor... See more
Company replied
Company details
Written by the company
Offering tax efficient services to all clients who are looking for an honest, transparent payroll option for their temporary workers. With there being a huge need in market for temporary workers, there is no better time to jump in with both feet into the world of contracting. We have qualified, dedicated staff who have a total of 18 years of knowledge working with contractors. So, you will be dealing with driven, helpful and adaptable staff to ensure contractors needs are met. Taking all the paperwork load away from them so they can enjoy their contracting venture and having a peace of mind that we work honestly and with full transparency. Not only do we put our contractors first but always have time to work parallel with Recruitment agencies giving them too great customer care as we understand, a happy contractor equals a happy recruiter meaning a happy us! We give you back your time to do what you do best and trust in us to take care in legal, accounting and payroll side of things.
Contact info
Gawsworth House, Westmere Drive, CW1 6XB, Crewe, United Kingdom
- 0203 962 4212
- marketing@optimumpaygroup.com
- optimumpaygroup.com
4.9
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Hi,she gave me the necessary info which…
Hi,she gave me the necessary info which I needed for my documentation,every seconds spent with Paige was awesome.thanks
7 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Ogunseye,
Thank you for taking the time to leave us a review and for your kind feedback about Paige, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
I spoke to Paige today
I spoke to Paige today, in regards to providing my ID. Paige was very helpful and professional by helping me over the phone.
7 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Susan,
Thank you for taking the time to leave us a review and for your kind feedback about Paige, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Am into difficulty situation and she…
Am into difficulty situation and she promised to sort the problem out
I really appreciate her encouragement and patience
6 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Oyewole,
Thank you for taking the time to leave us a review. We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
I had a great conversation with Ms Saskia Allen
I had a great conversation with Ms. Saskia Allen , she was very kind and did a great job on helping me understand the nest pension scheme ,gave me answers to a few questions and she was prepared to help me on every problem i could’ve possibly have.
7 February 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon Angelo,
Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Jack was so helpful and very polite
Jack was so helpful and very polite . She’s a star
7 February 2023
Unprompted review
Reply from Optimum Pay
Good Afternoon Gloria,
Thank you for taking the time to leave us a review and for your kind feedback about Jacqui, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Yasmin was really helpful when we…
Yasmin was really helpful when we spoke. She had a war and friendly manner and was able to answer all of my questions.
6 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Richard,
Thank you for taking the time to leave us a review and for your kind feedback about Yasmin, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Optimum Pay Group
Optimum Pay Group is the chosen payroll provider for my Agency.
As a contractor from day one I have found them to be extremely professional.
A big shout out though to Lauren Thompson who is an asset to her employers. Any query/request has been dealt with in a prompt, professional and courteous manner which should not go un-noticed by her superiors.
6 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Sean,
Thank you for taking the time to leave us a review and for your kind feedback about Lauren, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Very good
Very good. Paige was the person who spoke to me. She was very helpful with everything and answered all my questions. She was also very kind to me too.
3 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Rob,
Thank you for taking the time to leave us a review and for your kind feedback about Paige, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Paige was a great help with…
Paige was a great help with registration and any other questions
3 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Aisha ,
Thank you for taking the time to leave us a review and for your kind feedback about Paige, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Holiday
Lauren always helps me.
Today she helped me with my holiday pot.
I really appreciate her work.
3 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Julia,
Thank you for taking the time to leave us a review and for your kind feedback about Lauren, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Jacqui explained both of my options…
Jacqui explained both of my options perfectly pleasant experience
1 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Jay,
Thank you for taking the time to leave us a review and for your kind feedback about Jacqui, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Very nice and disponibile person l
3 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Adelin,
Thank you for taking the time to leave us a review and for your kind feedback. We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Good company and lovely people
I had no issue working with Optimum Pay. I spoke with Saskia and she was very lovely and helpful. She answered all my questions and was very friendly.
2 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Claire,
Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
I had spoken to Saskia and she was…
I had spoken to Saskia and she was amazingly helpful. Thank you so much ☺️
1 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Eliza,
Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Had a lovely call with Yasmin who…
Had a lovely call with Yasmin who answered all my questions thoroughly!
2 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Tahani,
Thank you for taking the time to leave us a review and for your kind feedback about Yasmin, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Great people's person really bubbly on…
Saskia
Great people's person really bubbly on the phone very helpfull great communication .
2 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Peter,
Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
No problems with Optimum Pay
No problems with Optimum Pay. Always lovely speaking with Saskia-very efficient polite and most helpful!
2 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Belinda,
Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Jacqui was very helpful and clear in…
Jacqui was very helpful and clear in explaining the details of the service.
2 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning,
Thank you for taking the time to leave us a review and for your kind feedback about Jacqui, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Jacqui was very helpful and explained…
Jacqui was very helpful and explained everything thoroughly
2 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Steven,
Thank you for taking the time to leave us a review and for your kind feedback about Jacqui, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
Saskia was very helpful
Saskia was very helpful, and attended to my queries with so much dedication.
1 February 2023
Unprompted review
Reply from Optimum Pay
Good Morning Givens,
Thank you for taking the time to leave us a review and for your kind feedback about Saskia, we’ll be sure to pass it on! We look forward to continuing working with you. If you need any assistance at all, please contact our customer care team.
Enjoy the rest of your day,
Team Optimum Pay
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