Optimise Healthcare Group Reviews 

141
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Every staff member I have interacted with have been kind, patient and understanding of my needs . I am very very happy with the help I am receiving from Optimise Healthcare Group and would highly re... See more

Rated 5 out of 5 stars

Fantastic experience, so on the ball. So helpful and I would recommend them to anyone wanting an in depth view on things

Rated 5 out of 5 stars

I had my assessment today and oh my goodness I had the best experience. From start to finish. I just hope the wait list isn’t too long. Couldn’t have asked for better to be honest so keep doing what y... See more

Rated 5 out of 5 stars

Nice carrying doctor who I saw. Completely understood my case. Asked me all about my illnesses and went in depth. I didn’t feel uncomfortable once. I felt totally at ease which is strange for me. Ap... See more

Company details

  1. Mental Health Service
  2. Health Consultant
  3. Psychiatrist

Written by the company

Optimise Healthcare Group is a specialist service offering a range of treatments for those suffering from debilitating mental health conditions. Led by a team of leading consultant psychiatrists, psychologists and mental health nurses, Optimise Healthcare Group combines years of working in both private practice and NHS to deliver effective, non-invasive mental health treatments for long term recovery. Our trained team of mental health experts are with you every step of the way and are available to offer reassurance, advice and expertise when required. All treatments are delivered with empathy, warmth and understanding.


Contact info

4.8

Excellent

TrustScore 5 out of 5

141 reviews

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4.8

All reviews

(141)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, so on the ball. So helpful and I would recommend them to anyone wanting an in depth view on things

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Such a positive experience

Every staff member I have interacted with have been kind, patient and understanding of my needs .
I am very very happy with the help I am receiving from Optimise Healthcare Group and would highly recommend them to everyone.
Thank you Optimise 🙏🏼🤩

9 September 2026
Unprompted review
Rated 5 out of 5 stars

I had my assessment today and oh my…

I had my assessment today and oh my goodness I had the best experience. From start to finish. I just hope the wait list isn’t too long. Couldn’t have asked for better to be honest so keep doing what you’re doing guys! You’ve taken a broken women and made her feel sane

5 September 2026
Unprompted review
Rated 5 out of 5 stars

I felt listened to, understood and completely at ease

I had my ADHD assessment with Optimise Healthcare last week and I honestly couldn’t have asked for a better experience.

From the outset, I felt listened to, understood and completely at ease. The assessment was thorough but never felt clinical or intimidating. I was given the time and space to explain my experiences properly, and for the first time I felt that so many things I have struggled with, adapted to and masked over the years were being genuinely understood.

What particularly stood out was the kindness, professionalism and empathy shown throughout. Having an ADHD assessment later in life can feel quite daunting and emotional, but the whole process was handled with such care and without judgement.

I came away feeling not only that I had been properly assessed, but that I had a much better understanding of myself. That is incredibly valuable.

I would have absolutely no hesitation in recommending Optimise Healthcare to anyone considering an ADHD assessment. A genuinely positive experience from start to finish. Five stars from me.

6 August 2026
Unprompted review
Rated 5 out of 5 stars

I was spoken to like a human being

I was spoken to like a human being. Proper pleasure conversation and I was look after extremely well. I recommend Opts Healthcare Group to everyone I speak to as their service is brilliant,. Very attentive and the listen to you rather than talking at you.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Quality care.

I find optimise brilliant, from the beginning through diagnosis and after care, I could never of asked for a better experience.
I have not had one member of staff that I didn't feel comfortable speaking to, which is unusual for me as I usually find it really hard speaking to people in general.

Their care is quality standard and thorough and my experience was hassle free and fast.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with them so far…

Excellent experience with them so far I'm only 19 years old, very understanding, answer any worries I might have. We are doing trials at the moment to see what works best for me. I'm very happy with their service so far.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Brilliant once again my appointment was zoom but Dave aloud me to go in as I had some concerns which Dave explained where nothing to worry about and I wasn't rushed he also aloud me plenty of time to trial a stronger tablet which he convinced me to try after I wasn't too sure turns out he was right go figure 🤔# over thinking 😂 anyway cheers to optimise thanks

21 January 2026
Unprompted review
Rated 5 out of 5 stars

I had my second adhd diagnostic assessment…

I had my second diagnostic assessment with a gentleman who not once judged me in anyway even though my risk behaviours have been out of control recently, showed empathy, professionalism and understanding at all times. One thing I genuinely give my respect to is the way that he spoke to my mother in the assessment, showed compassion and respect consistently!
This is just my own opinion of the assessment of how it was conducted, we even had a toilet break which no other company has ever allowed, completely down to earth and showed that he was a human like myself.

I highly recommend this company.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Assessors.

I can only speak for myself.
If my husband wasn't techy, perhaps I'd have messed up the accessing of assessments. As it was, he is, and all was well.
Once accessed, I was treated with great patience and respect by the lovely Assessors, especially Nithya (I think that's the spelling).
I was made to feel more relaxed when given the good advice of the Assessor regarding medication.
I was also surprised at my outcome being delivered straight after the final assessment.
Perhaps that's my age, I remember when patients were spoken over.
Times have moved on from that and I am so grateful that they have.

Thank you, Doctor Nithya.

20 November 2025
Unprompted review

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