Optima Villas Reviews 

Just returned from a fantastic week in Casa Rossi , probably even better than in the photos. Extremely clean, lovely linen and towels , comfy beds and a warm swimming pool . We had no problems and therefore didn’t need to call Optima Villas however, this is our 3rd villa from Optima and we know from previous visits they respond to messages very quickly and go out of their way to solve any issues .

Absolutely fantastic, very helpful and quick response. I will be recommending to family and friends. My daughter and I had an amazing holiday, the apartment was perfect and stunning. Thank you.

Beautiful well equipped villa with excellent outdoor space all spotlessly clean. We enjoyed the location, quiet and comfortable. Good communication and service from Optima Villas, responded quickly to a minor problem. Will definitely use them again.

Just returned from a brief one week stay at Costa Mar Apartment, Playa Blanca. The apartment has unrivalled front line views. Once again (as always) the service received from Optima Villas was perfect. Rapid helpful responses every time, especially after Ryanair once again, cancelled a flight. The apartment was spotlessly clean and very well equipped. I have no hesitation recommending Optima Villas to everyone. Have booked with Optima Villas on many occasions and will undoubtedly continue to do so.

Overall service from Optima villas has been excellent, they allowed me to stay longer on checkout from one villa to another which we moved to because our party increased so not having to hang around all day, offer a personal service rather than the big companies , the welcome pack is a nice touch . I work in the travel industry and wouldn’t hesitate to recommend optima villas

We have just returned from a 2 week stay in Casa Delores in Playa Blanca.
The villa was spotless on arrival. There was plenty of space both inside and outside. The beds were lovely and comfortable. We had a mid stay clean and linen change. The welcome pack was good.
The pool and hot tub were used daily and were kept clean by our lovely pool lady who obviously took pride in her work.
The villa was not too far from Playa Dorada and then just a stroll along the front.
Communication with Optima Villas was great from start to finish. We would definitely book through them again.

Fantastic service from booking to while in resort. Villas are always to a high standard as is your customer service. Thanks for a great holiday again.

As frequent visitors to Lanzarote my wife and myself and on other occasions as a family of 5 would not use any other villa company. A consistent high standard of Villas provided which are well maintained and extremely well equipped and prepared for our visit. Certainly will not hesitate on continuing to use Optima for our Lanzarote holidays.

Have used Optima for many years, easy to book and will answer any questions.
Support team respond quickly

Stayed at Villa Dora for a week, the service from start to finish from Optima was excellent as always.
Bit of a sad week for personal reasons but the Villa was just what we needed. Lovely quiet location, everything you could need was supplied. Pool was really clean as was the Villa itself. We would stay again and thoroughly recommend. Thanks to Optima for the great service again.

We have been to Playa Blanca many times but it was our first time using Optima Villas, we were very impressed and will definitely use them again in the future. We were lacking a kettle when we arrived but this was very quickly rectified. Villa was lovely, spacious and very clean, perfect for the 5 of us.

Brilliant stay at Villa Palmyra Playa Blanca. First Class service, communication and accommodation from Optima. Highly recommend.

Another fantastic stay with Optima. We had a couple of maintenance issues that was resolved swiftly by Dawn and the team. Much appreciated for everything, we are already looking forward to our next trip!

Currently on our last day here and cannot recommend optima villas highly enough . We are able to have a later check out tomorrow and really appreciate this . The villa is spotless and everything is perfect so much so that I’m looking to book again later in the year . Thank you so much x

Villa del Ajache Grande
We have been to Playa Blanca many times and used a number of different villa rental companies, but this was the first time booking through Optima Villas.
Booking process was simple, all relevant info provided, and the couple of emails I sent prior to arrival were responded to promptly.
The villa is first class, exactly as described and pictured online, can’t fault it in any way. Beds very comfortable, pool area clean and well maintained, was great for the kids. Villa really well equipped and spotlessly clean. Plenty of towels etc provided also. The welcome pack was great, and the fact there was no issues with a later check out when we have a late flight home with 2 kids was very much appreciated.
We will not hesitate to book with Optima Villas again.

Villa Oleander
A beautiful villa and lovely outside space with mature well tended garden.
Upon arriving we noticed how clean the villa was so a big thank you to the hard working housekeeping staff.
It’s a short 10 min walk to marina Rubicón and only a few mins walk to the number 30 circular route bus stop. It was a quiet residential area but you could see over to the rubicon area and each the world go by.
All staff were very quick to reply to emails (from the moment we booked) and I felt confident that they were on hand if needed and we were able to have a late check out which was amazing.
We will be booking another villa with optima villas.

Optimal Villas provide an excellent comprehensive service from booking, to arrival & during stay.
Villas are superb.
Instructions regarding villa are clear,detailed & concise.
I have booked with them over many years & have never found any reason to look elsewhere.

We were so impressed with how professional optima villas were . We could not fault a thing , from the beautiful casa blanca villa to the very clear instructions about the villa. They replied to my email very promptly .
I wish optima villas operated in other canary island's aswel as Lanzarote as we would love to use them again . We would highly recommend optima villas as the property was beautiful and they made things easy . Thankyou for making our holiday so special.

Optima Villas provide great communication prior to travel and good information on the area you are visiting. I'd give them 5 stars.
Casa Dolores was exceptionally clean and the welcome pack was well received, Thank you.
The villa has a great Hot Tub and a good pool. Lovely and quiet and pretty private too.
Double bed was very comfortable, and I am fussy. It would be good if you could zip link one set of the twin beds and not have fixed headboards, minor niggle.
Good Wifi and TV reception.
It needs a decent sized bread board (prep board) in the kitchen. There is a lack of sockets in the kitchen too, but we managed.
20 minute walk to town and a shorter walk to the number 30 bus stop if you want to go further on the bus which circuits Playa Blanca.
If there were 6 adults in the villa I think it may be a bit tight with seating in the lounge.
Overall we had a lovely week in Casa Dolores, any negatives I have are just niggles, and that is because I compare to other villas I have stayed in. The Hot Tub is by far the best we have ever had in a villa on the island. Great to dip in to after a long walk.

We recently returned from a 12 day holiday in Lanzarote and feel we need to inform others not to book the same apartment until the necessary works have been carried out and the apartment is fit for purpose. We booked Mariola’s Beach in Puerto del Carmen and this is managed by Optima Villas. The apartment directly above, Mariola’s Sunset, is owned by the same family and also managed by Optima Villas. At first glance you might think the apartments would be very similar as one sits above the other but nothing could be more different! We were a party of 4 adults and we would like to say we struggled for 12 days in this property. The water pressure is virtually non existent and both bathrooms need much better showers installing. We had no hot water as the apartment above feeds from the same tank and as there were 4 adults in there too, we had to wait until mid morning to get any hot water. The hot water tap on the en-suite bidet did not work at all and the shower was a trickle of water, due to the lack of pressure. Washing hair or shower gel off was impossible unless undertaken in cold water. The second bathroom was smelly and the shower leaked out, flooding the floor each time and out into the corridor. This meant constant mopping each time we took a shower. The drawers under the sink were also broken. The mixer tap in the tiny galley kitchen was hanging off and had to be reported. The WiFi was dreadful and we had to keep asking for someone to come and sort it out. We were unable to watch the tv at all. The second bedroom is tiny and is not representative of the photos shown. There is one cupboard which was mouldy inside and smelled fusty. There were no bedside tables or lamps and the room is very dark. The property has no aircon but there was a large box with a Tower Fan. Unfortunately, this box was empty and despite 2 emails to Optima Villas to ask where it was or for a replacement, this never materialised. Staying 12 nights in a damp and rather smelly apartment was not the most pleasant of experiences. There is a microwave and a very small 2 ring hob but cooking anything in such a small space was virtually impossible. The toaster, kettle and coffee machine were stacked one on top of the other on the work surface because there is no space to put anything or indeed to prepare food. In addition, much of the cutlery and crockery was either missing or completely mismatched and after speaking to the people renting the apartment above, discovered that theirs was the same. It would appear perhaps both apartments have been rented by family or friends and items moved around from downstairs to upstairs and vice-versa. The downstairs villa lacked many essential items which we can only assume must have found their way upstairs. We did ask those holidaymakers if we could view upstairs (Mariola’s Sunset) and what a contrast! That apartment is light and airy with a large, well equipped kitchen, nice furniture and 3 double bedrooms! Downstairs feels like it is the “poor relation”. The metal dining table inside the downstairs apartment was rusting and had very sharp edges, together with a broken chair. Thank goodness we did not have children with us. There are huge patches of damp and paint peeling from the walls and a socket with wires hanging from the wall next to the tv. This apartment is in definite need of some decoration and new furniture and quite frankly is not fit for renting out at the prices quoted and needs a complete overhaul. It is not the standard you would expect of Optima Villas and we can only assume it is because this apartment is linked to the one above that Optima continue to manage this. Each time we complained to Optima, they did send someone to try and sort the problem, but, they were very limited with what they could achieve. We do thank them for their help and assistance but they really need to go back to the owners of this property and insist it is upgraded. It simply is not fair to rent this out otherwise. The apartment commands a superb position overlooking the beach and sea and if upgraded would be fabulous but at this time we would advise people not to rent this unless you are prepared for a very poor experience. We have reported all of these issues directly to Optima Villas, together with photographic evidence and they informed us they will be speaking directly to the owners in order to rectify the situation and a financial settlement was agreed by both parties for which we thank them. We do hope nobody else has to encounter the same situation at this apartment. We are very well travelled and do not make complaints lightly so we hope this information can help others to have a much better experience.