OpticTV Reviews 131

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's helpfulness, patience, and professional approach. Many people appreciate the quick response times and the ease of setting up the service, often noting that assistance is readily available whenever needed. The service itself is frequently described as excellent, with users experiencing smooth streaming, minimal buffering, and a clear picture, making it a preferred choice over other providers. Some people also felt that the service is sometimes problematic, even if they acknowledge that the customer service is excellent in resolving issues promptly.

What people talk about most

Service

Reviewers mention positive feedback about service, with many considering it the best they have used to date,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting its amazing, excellent,... See more

Response time

Users describe positive interactions with response time, highlighting that customer service is excellent and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendly, prompt, and professional... See more

User experience

People report positive experiences with user experience, highlighting the ease of use and excellent customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Literally couldn't be any easier. I get a notification that my subscription is about to expire, I get a link sent directly to me and just push pay and that's it. Other companies are so difficult and... See more

Company replied

Rated 5 out of 5 stars

I stopped using cable, including Direct TV, years ago. Since then, I have tried several different streaming services, each with its own advantages and disadvantages. What sets this particular service... See more

Company replied

Rated 5 out of 5 stars

Customer service is great. Making payments is quick and easy. The streaming goes smoothly and buffering is not an issue. I've contacted customer service with an issue and had a immediate response. The... See more

Company replied

Rated 5 out of 5 stars

We have been using Optic TV for a long time and extremely satisfied. We tried so many before and had really lost trust. These guys were super helpful, respond nearly instantly. After five years of str... See more

Company replied


Company details

  1. Movie Streaming Service
  2. Electronics Company

Written by the company

Welcome to OpticTV! With 5+ years in IPTV, we’re here to make your entertainment simple and fun. We bring you a wide range of digital channels, from hit movies to live premium sports, breaking news, and top shows. With OpticTV, you get high-quality streaming on any device smart TV, computer, tablet, or smartphone. Our goal is to make your experience easy and reliable, so you can watch what you love, anytime, anywhere. Join OpticTV and see TV in a whole new way!


Contact info

4.8

Excellent

TrustScore 5 out of 5

131 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.8

All reviews

(131)

131 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love Optic-Tv

I love Optic-Tv. They are a great service for streaming and watching shows and movies. They have good customer service and are ready to help with any questions issues or problems. I always get the help I need from them. Very reliable and easy to use. Keep up the good work Optic-Tv ya’ll are doing a great job. I will refer them to anyone that is looking for their services.

10 March 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Michelle, for your wonderful review! 🙏

We’re very happy to hear that you’re enjoying the streaming experience and that our team has been able to assist you whenever needed. Providing reliable service and helpful customer support is always our priority at OpticTV.

We truly appreciate your kind words and your recommendation. Thank you for your support and for being part of the OpticTV community! 📺

Rated 5 out of 5 stars

What I love about OpticTV is that it's picture perfect!!

What I love about OpticTV is picture quality, numerous channels, of course you already know, the sports channels are off the hook. Then not to mention the customer service, the communication and the response time is 💯. OpticTv is the way to watch IPTV service!!

21 December 2025
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Bobby, for your amazing review! 🙏

We’re really glad to hear that you’re enjoying the picture quality, the wide range of channels, and especially the sports content on OpticTV.

It’s also great to know that our customer support and response time have met your expectations. Your support and enthusiasm truly mean a lot to us. Thanks again for being part of the OpticTV community! 📺

Rated 5 out of 5 stars

I am happy with my experience the…

I am happy with my experience the customer service team are very responsive with any queries I have thank you for your support 🙏.

10 March 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Amer, for your kind review! 🙏

We’re very happy to hear that you’ve had a great experience and that our customer support team has been responsive with your queries. At OpticTV, we always strive to provide reliable service along with helpful support whenever our customers need it.

We truly appreciate your support. Thank you for choosing OpticTV! 📺

Rated 5 out of 5 stars

Great service

Great service, great customer care. Very prompt and very helpful

21 February 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Fatima, for your kind review! 🙏

We’re very happy to hear that you’re satisfied with both the service and the customer support. At OpticTV, we always aim to provide prompt assistance and the best possible experience for our customers.

We truly appreciate your support! 📺

Rated 5 out of 5 stars

Outstanding..fast reliable..Great…

Outstanding..fast reliable..Great choice of channels..that others services don't have

10 March 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you Israel for your wonderful review! 🙏

We’re very happy to hear that you’re enjoying the fast and reliable service, as well as the wide variety of channels available on OpticTV.

Your support and feedback truly mean a lot to us. Thank you for choosing OpticTV! 📺

Rated 5 out of 5 stars

Customer service is very responsive

Customer service is very responsive. No buffering issues

9 March 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Chris, for your feedback! 🙏

We’re glad to hear that you’re enjoying a smooth experience without buffering and that our support team has been responsive. At OpticTV, we always work to provide reliable streaming along with fast customer support.

We truly appreciate your support and hope you continue enjoying the service! 📺

Rated 5 out of 5 stars

Awesome service

Awesome service and even better customer service. OpticTV is definitely the way to go

9 March 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you, Chris, for your fantastic review! 🙏

We’re really glad to hear you’re enjoying both the service and the customer support. At OpticTV, we always aim to provide the best possible experience for our customers.

We truly appreciate your recommendation and your support! 📺

Rated 4 out of 5 stars

Great service so far

Great service so far. Specially the customer service is fast an efficient!

9 March 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you for your great feedback Lebron! 🙏

We’re glad to hear you’re enjoying the service and that our support team has been fast and efficient. At OpticTV, we always strive to provide both reliable streaming and responsive customer service.

We truly appreciate your support and are always here if you need anything!

Rated 3 out of 5 stars

Easy and secure quick payment system

Easy and secure quick payment system, the channel are fine with lots of choice from various countries, lots of football I’m happy

9 March 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you for your review! 🙏

We’re very happy to hear that you found the payment process easy and secure, and that you’re enjoying the wide selection of channels and football content on OpticTV.

Your support means a lot to us. If you ever need assistance, our team is always here to help. Enjoy the streaming! ⚽📺

Rated 5 out of 5 stars

These guys are ol reliable right here

These guys are ol reliable right here. Streaming is great and customer service is even better. My favorite thing about them is they're always avaliable and they respond quicker than anyone else. I have airb properties and run iptv in every house so I try many different providers and while they all have close to same streaming service (some offer more channels etc but connectivity isnt consistent) most of they're customer service department just doesnt respond. I paid a year of service with 1 group and never got connected for the first 3 months due to them signing me up sending the wrong sign in and never responding back. That's where these guys excel they're going to help you out with whatever and I mean down to finding what you're looking for in app or on to suggesting players for reliability vs performance vs layout these guys are tried and true one stop shop! Can't go wrong here.

8 March 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you so much for your amazing review! 🙏

We truly appreciate you taking the time to share your experience with OpticTV. It means a lot to us, especially coming from someone who has experience with multiple providers and runs IPTV across several properties.

Our goal has always been to provide not only a reliable streaming service, but also fast and helpful customer support whenever our customers need it. We're really glad to hear that our team was able to assist you and make the experience smooth.

Thank you again Roderick for your trust and support, we’re always here if you need anything!

Rated 5 out of 5 stars

We have been using Optic TV for a long…

We have been using Optic TV for a long time and extremely satisfied. We tried so many before and had really lost trust. These guys were super helpful, respond nearly instantly. After five years of streaming problems, we are now thrilled to have found Optic TV and have told all our friends about them.

8 March 2026
Unprompted review
OpticTV logo

Reply from OpticTV

Thank you very much for your wonderful review and for trusting OpticTV for so long! 🙏

It truly means a lot to us to hear that you’re satisfied with both the service and the support. Knowing that we were able to restore your confidence after previous streaming issues is something we’re very proud of.

We also greatly appreciate you recommending us to your friends — your support helps us grow and continue improving every day. Thank you again for being part of the OpticTV community!

Show reviews in all languages. (131 reviews)

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