I've had several recent experiences with this company. I've bought 3 scopes, 2 new and 1 previously owned. I've also traded-in 2 scopes, a Garmin 701 Ballistic location device. Additionally I'm curre... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Optics run low priced product competitions continuously and there will always be a prize that suits your requirements. If you’re willing to take a punt you always have a good chance of winning. I’m ab... See more
Company replied
I have just bought a DNT Optics TNC335R ThermNight & HIKMICRO Falcon FQ35 2.0 Hand Held Thermal Imager Monocular from them got a courtesy call from them to make sure of the purchases from a very nice... See more
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Optics warehouse is the go to website for anything required for shooting related equipment. They offer a tremendous amount of scopes at a wide price range. I’ve bought a number of scopes from them ne... See more
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Company details
Written by the company
Optics Warehouse was founded in 2007 with the simple, yet ambitious goal of becoming the leading name in the UK’s Optics industry. Built on 3 key promises to our customers: 1. To stock the UK’s widest selection of Optics at the most competitive prices. 2. To offer the most professional and friendly expert advice available in the industry. 3. To maintain the highest possible levels of customer service. Optics Warehouse is now the UK’s #1 Optics Shop!
Our aim is always to deliver amazing service and high quality products.
Written by the company
- Committed to 5 star customer service and low prices.
- We are confident you'll love your experience and purchases with Optics Warehouse. But if you're not happy with your purchase, we will do all we can to rectify or replace.
Contact info
Riviera House, Nicholson Road, TQ2 7TD, Torquay, United Kingdom
- 01803611895
- support@opticswarehouse.co.uk
- opticswarehouse.co.uk
The UK's Biggest Shooting Optics Shop
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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This company is going all out to engage…
This company is going all out to engage with customers and offer exciting deals and promotions. Their prize draw is something I look forward to. Staff are helpful and polite. They have a wide range of optics and they are knowledgeable about their products. I would buy from them again
30 March 2026
Reply from Optics Warehouse
Thank you so much for the kind review
Good information and service.
The description of the goods was accurate and accurate stock level was shown so an informed purchase could be made. Approrpiate tracking information was provided when despatched and a reliabe courier DPD was utilised. All in all a good service.
30 March 2026
Reply from Optics Warehouse
Thank you for the good review
It was a competition to win a 4k scope.
It was a competition to win a 4k scope.
It would be nice to be notified that you haven't won anything as I have entered quite a few now and have never had any kind of reply about any of them particular competitions.
Just feels like a waste of money, so I don't think I'll enter anymore.
30 March 2026
Reply from Optics Warehouse
Thank you for your honest feedback. I’m genuinely sorry to hear that the lack of updates has left you feeling frustrated; that certainly isn't the experience we want for our community.
Because we run several competitions, we typically only contact winners directly to arrange their prizes.
We post all our winners on our website in the Past Winners section so that everyone can see who has won.
Ordered on their info.
Ordered a Falcon T50i + and the ranging wheel off the page with the Falcon scopes as when I rang optics warehouse they said it would fit even though my scope isn't mentioned in the description, when found it didn't I typed ranging wheel into their site and numerous came up even custom ones, service is always great of these guys but they need to include the other Falcon ranging wheel on their scope page so people can order with confidence.
2 April 2026
Reply from Optics Warehouse
Hello,
Apologies for the confusion with your ranging wheel. We arranged to send out the correct wheel when you contacted us directly and it should be with you shortly.
Hopefully this resolves the issue for you.
Scope mount
Brilliant company to deal with. Prompt delivery. Very helpful if you need to do a return.
30 March 2026
Reply from Optics Warehouse
Glad to know we helped
Reply from Optics Warehouse
brilliant good to hear
Very quick delivery well packaged item…
Very quick delivery well packaged item as requested
no issues, just as it should be
thank you
28 March 2026
Reply from Optics Warehouse
Thank you for the great write up
Reply from Optics Warehouse
Thank you for your kind feedback, it means a great deal to us.
Reply from Optics Warehouse
We appreciate your 5-star rating and your continued support.
Reply from Optics Warehouse
Your feedback made our day, thank you for the great review!
Excellent quality service and a…
Excellent quality service and a pleasure to do business with.
29 March 2026
Reply from Optics Warehouse
Thank you for your kind words! It’s been a sincere pleasure doing business with you, and we’re delighted to hear you enjoyed our service.
Superb products and great service
29 March 2026
Reply from Optics Warehouse
Many thanks for your review, we’re pleased everything met your expectations.
Reply from Optics Warehouse
Thank you for taking the time to share your positive experience.
Reply from Optics Warehouse
Thanks so much for your support, we’re glad everything went well!
Superb service as usual
29 March 2026
Reply from Optics Warehouse
Thanks so much for your support, we’re glad everything went well!
Very helpful people but few quirky…
Very helpful people but few quirky things
The tracking link just gives you the information again not linked to the tracker (royal mail etc) and due to the poor quality of service from the courier (said Royal Mail) it was 4 days not 24hrs as stated
With all that said uneventful service and will use again if needed
26 March 2026
Reply from Optics Warehouse
Thank you for your review and for your kind words about our team.
We’re sorry to hear about the issues with the tracking link and the delivery delay. We appreciate you flagging this and are working to improve both clarity and reliability with our courier partners.
Glad to hear the overall experience was smooth, and we hope to serve you again soon
Fast delivery and very professional.
Fast delivery and very professional.
Great scope I am very pleased
28 March 2026
Reply from Optics Warehouse
We truly appreciate your 5-star rating, thank you!
Reply from Optics Warehouse
Great to hear you had a positive experience, thanks for your review!
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