Just had my :- UTG Recon 360 TL 5.6-7.2" Picatinny Bipod - TL-BP02-B delivered from Optics Warehouse as always a very speedy delivery from the very reliable Optics Warehouse always a pleasure shoppi... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I've had several recent experiences with this company. I've bought 3 scopes, 2 new and 1 previously owned. I've also traded-in 2 scopes, a Garmin 701 Ballistic location device. Additionally I'm curre... See more
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The DNT Thermonight 225 I ordered was well packed and exactly as described. I have used it now a few times out in the field and it has performed exactly as expected, if not slightly better. I can now... See more
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Initial purchase online was so easy to complete.The delivery time was fast and efficient. I contacted them via email for futher advise and the reply was quick and extremely helpful. I wasn't advised t... See more
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Company details
Written by the company
Optics Warehouse was founded in 2007 with the simple, yet ambitious goal of becoming the leading name in the UK’s Optics industry. Built on 3 key promises to our customers: 1. To stock the UK’s widest selection of Optics at the most competitive prices. 2. To offer the most professional and friendly expert advice available in the industry. 3. To maintain the highest possible levels of customer service. Optics Warehouse is now the UK’s #1 Optics Shop!
Our aim is always to deliver amazing service and high quality products.
Written by the company
- Committed to 5 star customer service and low prices.
- We are confident you'll love your experience and purchases with Optics Warehouse. But if you're not happy with your purchase, we will do all we can to rectify or replace.
Contact info
Riviera House, Nicholson Road, TQ2 7TD, Torquay, United Kingdom
- 01803611895
- support@opticswarehouse.co.uk
- opticswarehouse.co.uk
The UK's Biggest Shooting Optics Shop
4.8
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ordered and paid for item that you did not have
Ordered and paid for item that you emailed had become available. Web site showed item as in stock. Then you refunded me the money because you did not have the item available. Durr!
30 April 2026
Reply from Optics Warehouse
Please accept our apologies that this has happened with your order.
Whilst we do our very best to keep both our stock control system and the live stock shown on our website fully up to date, on rare occasions discrepancies can occur. Unfortunately, your recent order appears to have been affected by one of these instances.
We completely understand your frustration and disappointment, and we are very sorry for the inconvenience caused.
Thank you for your patience and understanding whilst we resolve this matter, and we sincerely apologise again for any inconvenience caused.
Very good service
Very good service, excellent quality of item i bought and very quick delivery. Thankyou
30 April 2026
Reply from Optics Warehouse
We appreciate your feedback! It’s great to hear you enjoyed our service and quality. Enjoy your purchase!
Awesome experience.
Every time deal with optics warehouse always get awesome service from them. Price and delivery are spot on also.
30 April 2026
Reply from Optics Warehouse
Thank you for your kind words! We’re glad to provide the reliable service and delivery you expect. We appreciate your business.
Reply from Optics Warehouse
We appreciate the feedback! Providing a seamless process is always our top priority.
Reply from Optics Warehouse
Thank you for the kind words! We’re thrilled to hear you enjoyed our service and pricing.
Reply from Optics Warehouse
We appreciate the kind words. Being proactive is at the core of what we do, and we’re happy you noticed!
Reply from Optics Warehouse
Thank you for your honest feedback. I’m genuinely sorry to hear that the lack of updates has left you feeling frustrated; that certainly isn't the experience we want for our community.
Because we run several competitions, we typically only contact winners directly to arrange their prizes.
We post all our winners on our website in the Past Winners section so that everyone can see who has won.
Great products at an affordable price…
Great products at an affordable price and very fast delivery
I would glady deal with you again
29 April 2026
Reply from Optics Warehouse
Thank you for the 5-star review! We take pride in our fast delivery and affordable prices, and we’re happy we hit the mark for you.
Arrived on time as described
29 April 2026
Reply from Optics Warehouse
We’re delighted we could meet your expectations. Thanks for the great review!
Reply from Optics Warehouse
Short, sweet, and much appreciated! Thanks for choosing us and for the great review.
Reply from Optics Warehouse
Thank you for the kind words! We’re delighted that you’re happy with both our website and our delivery speed.
Speedy dispatch and very good price
29 April 2026
Reply from Optics Warehouse
So happy you're pleased with the service! Fast shipping and fair prices are what we aim for every day
Reply from Optics Warehouse
We aim for excellence every time, so it’s great to know we hit the mark for you. Thanks for choosing us!
Fast response to questions
Fast response to questions, sorted out an issue I had immediately, and fast delivery. My number one shop to go to when buying and gear !! Keep up the good work .
25 April 2026
Reply from Optics Warehouse
We really appreciate the feedback! We’re glad we could get that issue sorted immediately, fast support and delivery are what we strive for every day
Reply from Optics Warehouse
Consistency is key! Thanks for sticking with us and for the great review.
Reply from Optics Warehouse
So glad you enjoyed the selection! We’re constantly adding new items we think you’ll love.
Helpful knowledgeable staff
Helpful knowledgeable staff. Huge range of stuff at great prices. Next day delivery and a cast iron "if you don't like it we'll take it back" policy. I've been buying from OPW for many years and will continue to do so.
28 April 2026
Reply from Optics Warehouse
Thank you for the kind words! We’re thrilled to hear that our range and service have kept you coming back to OPW for all these years.
Arrived in good time well made
Arrived in good time well made works a treat another dimension for my rifle highly recommend
28 April 2026
Reply from Optics Warehouse
Nothing beats a well made upgrade. We appreciate the support and the 5-star review!
Great price and fast shipping!!
28 April 2026
Reply from Optics Warehouse
Thank you for the 5 star review! We’re thrilled to hear you enjoyed our pricing and speedy delivery once again.
Excellent service as usual.
Excellent service as usual from Optics Warehouse. The scope, which was at a great price, and rings arrived very well packed and in very good time. Optics Warehouse are my first port of call for sights and related items.
26 April 2026
Reply from Optics Warehouse
Excellent service is what we aim for every time. Thanks for being a loyal customer and for choosing Optics Warehouse!
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