Great service from Optibac. I ordered the Travel Biotics for an upcoming holiday abroad and got them on offer. Free delivery & they arrived within two days of me ordering! I also purchased these las... See more
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I have been taking Optibac Once A Day for a year or two and recently received an offer of a reduced price and free delivery in return for a monthly subscription. A win-win situation. The capsules arri... See more
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I have ordered several Optibac products over the last few months, they have a fantastic customer service. My orders have been sent very quickly and traceable through the Royal Mail app. The one time I... See more
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Received an email three weeks ago informing me my subscription order was due to be delivered. I waited and waited, no delivery. Emailed and received a reply, with an apology as a digital error had o... See more
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Company details
About Optibac Probiotics
Written by the company
Join the millions taking friendly bacteria supplements.
At Optibac Probiotics we use specific probiotic strains such as Lactobacillus acidophilus NCFM® to target specific health conditions. Our expertise and over 20 years of experience in live cultures mean that we have a wide range of products for all ages and lifestages including pregnancy and children.
We use the most researched strains of friendly bacteria so you can find the right natural solution for you. Our strains are scientifically proven to reach the gut and complement the natural microbiome. You can also be confident that we prioritise natural ingredients and take care to avoid hidden sugars and other nasties. And all of this comes in eco-conscious packaging, including glass jars, compostable pouches and FSC®-certified cartons.Our team of qualified Nutritional Therapists are available Monday to Friday via email, phone and live chat for product advice.
We also offer a subscription service where you can save 15% on your products and get free delivery.
Winner of The King's Award for Enterprise 2024 for impressive international growth.
As a business we donate at least 1% of our annual turnover to charities. To date we have donated over £1,750,000 to charitable organisations around the world.
Backed by science
Written by the company
- We only use the most highly researched strains of friendly bacteria
- All proven to complement the natural microbiome.
- Friendly bacteria experts
- We have specialised in creating friendly bacteria supplements for over 20 years. Our specialist range is designed to target individual needs and life stages.
- Free 1:1 supplement advice
- Discuss your needs with an Optibac nutritional expert. We know that choosing the most suitable friendly bacteria supplement for yourself or a loved one can be a little overwhelming.
UK Delivery
Standard UK delivery is free when you spend £10.
The delivery discount is automatically applied at the checkout.
Contact info
21 & 22 Mayfield Avenue Industrial Park, SP11 8HU, Andover, United Kingdom
- +44 (0)1264 339770
- advice@optibacprobiotics.com
- optibacprobiotics.com
4.8
Excellent
8K reviews
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Reply from Optibac Probiotics
Dear Faye,
Thank you for your kind words!
With Best Wishes,
Hannah, Nutrition Team
Reply from Optibac Probiotics
Dear Pamela,
We are so happy you enjoyed our product and service. Thank you for your kind words!
With Best Wishes,
Hannah, Nutrition Team
Reply from Optibac Probiotics
Dear Joyce,
We are so happy you enjoyed our product and service. Thank you for your kind words!
With Best Wishes,
Charlotte, Nutrition Team
Reply from Optibac Probiotics
Dear Marilyn,
Thank you for your positive feedback; it means a lot to us.
Best Wishes, Hannah, Nutrition Team
Very helpful thankyou
8 May 2026
Reply from Optibac Probiotics
Dear Joan
Thank you for your positive feedback; it means a lot to us.
Best Wishes, Hannah, Nutrition Team
Been taking everyday a while now and…
Been taking everyday a while now and got to say they have really helped me. And will be keeping a subscription also my son and girlfriend now take them aswell.
15 May 2026
Reply from Optibac Probiotics
Dear Craig Tayler,
We're so happy to hear our product has helped you and your family. Thank you for your kind words and for choosing us.
Best Wishes, Hannah,Nutrition Team
Reply from Optibac Probiotics
Dear Liz,
We're so pleased our product has helped you. Thank you for your positive feedback; it means a lot to us.
Best Wishes, Hannah, Nutrition Team
Effective
The probiotics have helped my guts after a bout of gastroenteritis in Morocco. There were no issues with delivery. Overall I am very happy to recommend the product.
13 May 2026
Reply from Optibac Probiotics
Dear Catherine,
We are so glad our products helped you recover after your trip! We appreciate you recommending our product. Thank you for your feedback.
Best Wishes, Hannah, Nutrition Team
We bought the gummies four children
We bought the gummies four children, they loved the flavour and texture. We used to give them a chewable type, but children didn't like the flavour. Will recommend it to families who like to have probiotics for their children.
2 June 2026
Reply from Optibac Probiotics
Dear Motorbass,
We are so glad to hear your children enjoyed the gummies' flavor and texture! Thank you for recommending our products to other families.
Best Wishes, Hannah, Nutrition Team
An excellent company. been using Optibac Products for…
I have been using Optibac Products for many years now. They are an excellent company, innovative and trustworthy. Their Customer Services Department are extremely helpful if you say want to change the date of your regular order.
31 May 2026
Reply from Optibac Probiotics
Dear Heather,
We truly appreciate your kind words about our products and customer service. Thank you for your positive feedback!
Best Wishes, Hannah, Nutrition Team
Reply from Optibac Probiotics
Dear Lucy Aspinall,
We're so happy to hear you had a great experience and appreciated our quick service! Thank you for your kind words.
Best Wishes, Hannah, Nutrition Team
First Class Customer Service
I had no prior knowledge of the Optibac products so I booked a 1:1 telephone consultation and I couldn't have been more satisfied with the professional and efficient communication and constructive advice as to which product would suit me best.
3 June 2026
Unprompted review
Reply from Optibac Probiotics
Dear Lou,
Thank you for your lovely review.
I will pass your feedback to Charlotte, who will be delighted that you found her call helpful. If you have any further questions, please do contact us again.
With kindness,
Louise, Nutrition Team
Great order experience for my order…
Great order experience for my order going to New Zealand!
30 May 2026
Reply from Optibac Probiotics
Dear Gail,
We are so glad your order to New Zealand was great! Thank you for your kind words.
Best Wishes, Hannah, Nutrition Team
Reply from Optibac Probiotics
Dear Sally,
We are so happy to hear you are pleased! Thank you for your kind words.
Best Wishes, Hannah, Nutrition Team
Excellent service
I have placed several orders on the Optibac website and every time the service has been great and the items I've ordered have been delivered within a couple of days.
1 June 2026
Reply from Optibac Probiotics
Dear Jules,
We are so happy to hear you've had such consistently great service and quick deliveries. Thank you for your wonderful feedback.
Best Wishes, Hannah,Nutrition Team
Reply from Optibac Probiotics
Dear Mr James Tennant,
We're so glad you found the right product and appreciate your kind words about our service.
Best Wishes, Hannah,Nutrition Team
Very efficient and trustworthy
Very efficient and trustworthy. My daily dose seems to do the trick!
10 May 2026
Reply from Optibac Probiotics
Dear Max,
We're so glad to hear our product is working well for you! Thanks for sharing your positive experience, and please do reach out if you need any product guidance.
With Warm wishes,
Charlotte, Nutrition Team
Not good service but products okay
At the time of ordering I asked several questions in emails. They briefly answered the most urgent questions about delivery etc but ignored the rest.
I've tried the 2 products I bought. I was hesitant about taking the yeast one without getting answers but started taking 2 days ago when I realised answers were not forthcoming. Noticed a little difference so far with both. So far so good.
22 May 2026
Reply from Optibac Probiotics
Dear Kelcie,
Thank you for taking the time to share your feedback with us, and I'm sorry that you did not feel all of your questions were answered.
I can see that you left a note on your order asking if the products were dairy-free, and my colleague Paula emailed you to confirm that they were. We cannot find any other correspondence from you unfortunately.
If you still have questions about the products we would love to help, so please do reach out to us via the contact form on our website, Live Chat, or you can book a free call with a member of our Nutrition Team.
We look forward to speaking with you soon.
With Best Wishes,
Charlotte, Nutrition Team.
Reply from Optibac Probiotics
Dear SM,
We are delighted you found our product to be so effective. Thank you for your positive feedback!
With Best Wishes,
Charlotte, Nutrition Team
Optibac- health care assistance.
Used to sell Optibac products in the health shop where I worked and now after a course of strong antibiotics I am confident in the product to do exactly as it claims and help to rebuild my good gut bacteria and so boost my immune system. I still recommend Optibac to anyone suffering from digestive, urinary, female health or just general low immunity problems.
29 May 2026
Reply from Optibac Probiotics
Dear Miss Catherine Williamson,
We are so pleased to hear about your positive experience with our products. Thank you for sharing your valuable feedback!
Best Wishes, Hannah Nutrition Team
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