Great service from Optibac. I ordered the Travel Biotics for an upcoming holiday abroad and got them on offer. Free delivery & they arrived within two days of me ordering! I also purchased these las... See more
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I have been taking Optibac Once A Day for a year or two and recently received an offer of a reduced price and free delivery in return for a monthly subscription. A win-win situation. The capsules arri... See more
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I have ordered several Optibac products over the last few months, they have a fantastic customer service. My orders have been sent very quickly and traceable through the Royal Mail app. The one time I... See more
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Received an email three weeks ago informing me my subscription order was due to be delivered. I waited and waited, no delivery. Emailed and received a reply, with an apology as a digital error had o... See more
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Company details
About Optibac Probiotics
Written by the company
Join the millions taking friendly bacteria supplements.
At Optibac Probiotics we use specific probiotic strains such as Lactobacillus acidophilus NCFM® to target specific health conditions. Our expertise and over 20 years of experience in live cultures mean that we have a wide range of products for all ages and lifestages including pregnancy and children.
We use the most researched strains of friendly bacteria so you can find the right natural solution for you. Our strains are scientifically proven to reach the gut and complement the natural microbiome. You can also be confident that we prioritise natural ingredients and take care to avoid hidden sugars and other nasties. And all of this comes in eco-conscious packaging, including glass jars, compostable pouches and FSC®-certified cartons.Our team of qualified Nutritional Therapists are available Monday to Friday via email, phone and live chat for product advice.
We also offer a subscription service where you can save 15% on your products and get free delivery.
Winner of The King's Award for Enterprise 2024 for impressive international growth.
As a business we donate at least 1% of our annual turnover to charities. To date we have donated over £1,750,000 to charitable organisations around the world.
Backed by science
Written by the company
- We only use the most highly researched strains of friendly bacteria
- All proven to complement the natural microbiome.
- Friendly bacteria experts
- We have specialised in creating friendly bacteria supplements for over 20 years. Our specialist range is designed to target individual needs and life stages.
- Free 1:1 supplement advice
- Discuss your needs with an Optibac nutritional expert. We know that choosing the most suitable friendly bacteria supplement for yourself or a loved one can be a little overwhelming.
UK Delivery
Standard UK delivery is free when you spend £10.
The delivery discount is automatically applied at the checkout.
Contact info
21 & 22 Mayfield Avenue Industrial Park, SP11 8HU, Andover, United Kingdom
- +44 (0)1264 339770
- advice@optibacprobiotics.com
- optibacprobiotics.com
4.8
Excellent
8K reviews
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Great service from Optibac
Great service from Optibac. I ordered the Travel Biotics for an upcoming holiday abroad and got them on offer. Free delivery & they arrived within two days of me ordering!
I also purchased these last year for an all inclusive holiday to Cape Verde. Myself & my husband had no tummy issues at all so I purchased again for our next holiday.
15 June 2026
Reply from Optibac Probiotics
Dear Gem,
We are so pleased to hear you had such a positive experience with our Travel product and delivery! It's wonderful that they contributed to a worry-free holiday for you and your husband. We appreciate you choosing us again.
I hope you have a wonderful holiday!
With Warmest of Wishes,
Charlotte, Nutrition Team
Very quick delivery
Very quick delivery. Clear instructions and small bottle for travelling with.
17 June 2026
Reply from Optibac Probiotics
Dear Deborah J,
We're so glad you appreciated the quick delivery and convenient travel size! We hope you love the product too!
Thank you for your kind words.
Best Wishes,
Charlotte, Nutrition Team
Reply from Optibac Probiotics
Dear BP,
We're so happy you found our website easy to use and appreciate your kind words about our products and delivery.
Please don't hesitate to get in touch if you need any assistance in the future.
With Best Wishes,
Charlotte, Nutrition Team
Reliable product reliably delivered
15 June 2026
Reply from Optibac Probiotics
Dear Customer,
We're glad to hear your positive feedback. Thank you for sharing your experience with us.
With Best Wishes,
Charlotte, Nutrition Team
The product was delivered on the day…
The product was delivered on the day specified when ordered
28 May 2026
Reply from Optibac Probiotics
Dear Mr. Graham Murray,
We're glad your delivery arrived as scheduled. We appreciate your feedback.
Best Wishes, Hannah, Nutrition Team
I’ve been using Optibac for Women for…
I’ve been using Optibac for Women for about a year and it has made a difference in the way I feel. I have also stopped getting up at night so many times and it’s helped me to sleep better as well. Highly recommended!!
14 June 2026
Reply from Optibac Probiotics
Dear Anne,
We are so glad to hear that the Optibac product has made such a positive difference for you. Thank you for your wonderful recommendation!
Best Wishes, Hannah, Nutrition Team
Easy to order from website and very…
Easy to order from website and very prompt delivery 🙂
12 June 2026
Reply from Optibac Probiotics
Dear Carrie,
We're delighted your order was easy and delivery prompt. Thank you for your feedback!
Best Wishes, Hannah, Nutrition Team
Really helped my IBS
Have been taking these for almost a couple of months & have noticed a marked improvement in my IBS.
MY stomach feels so much more settled with less explosive flare-,ups.
Hopefully it continues to improve!
27 May 2026
Reply from Optibac Probiotics
Dear Carol Haskey,
We're so happy to hear about the positive improvements in your gut health. Yes, when taken daily, we see the best results, so I am so pleased it has helped.
Best Wishes, Hannah, Nutrition Team
Difficult to follow order website took…
Difficult to follow order website took me ages to finally get to select and pay!!!!
12 June 2026
Reply from Optibac Probiotics
Dear Julie,
Thank you for taking the time to leave a review. I am sorry that you were disappointed with the website and that you were not able to find and order easily. We work very hard to make sure the customer experience on our website is easy and quick to use. I will pass this feedback on to the team. I can see the order you made has been dispatched and will be with you shortly.
With kindness,
Hannah
Nutrition Team
Just what I need my gut health has
Just what I need my gut health has
Improved so much since using Optibac woman
25 May 2026
Reply from Optibac Probiotics
Dear Gaie Loftie,
We are so pleased our product has significantly improved your symptoms. Thank you for sharing your positive experience!
Best Wishes, Hannah, Nutrition Team
Reply from Optibac Probiotics
Dear Karen ,
I am so pleased the products have helped. We appreciate your feedback.
Best Wishes, Hannah, Nutrition Team
Reply from Optibac Probiotics
Dear Anita Harris,
We are so glad you are happy with our products and fast delivery. We appreciate your feedback!
Best Wishes, Hannah, Nutrition Team
Reply from Optibac Probiotics
Dear Ms A Whatt,
We are so glad to hear this is helping you! We appreciate your feedback.
Best Wishes, Hannah, Nutrition Team
Reply from Optibac Probiotics
Dear Marian Murray,
We're happy to hear you found our website easy to use and well-explained. Thank you for your feedback!
Best Wishes, Hannah, Nutrition Team
Good product and service
I don't need to worry about reordering my supply is delivered every month. Good information about delivery. Good product. It's been beneficial for my problem.
9 June 2026
Reply from Optibac Probiotics
Dear Mrs Glynis Ormerod,
We're so glad to hear our monthly deliveries and product are beneficial for you! Thank you for sharing your positive experience.
Best Wishes, Hannah, Nutrition Team
Reply from Optibac Probiotics
Dear Mike Parrish,
We are so pleased you had a great experience. We appreciate your kind words.
Best Wishes, Hannah, Nutrition Team
An extremely good……
An extremely good daily supplement which I have taken for a number years now and fully appreciate the benefits.
Good customer focus and support from the entire team.
9 June 2026
Reply from Optibac Probiotics
Dear Stuart McConnachie,
We are so pleased to hear you appreciate the benefits of our supplement and our team's support. Thank you for your kind words.
Best Wishes, Hannah, Nutrition Team
Reply from Optibac Probiotics
Dear Gillian,
We're so glad we could assist you professionally with your order. Thank you!
Best Wishes, Hannah, Nutrition Team
Easy no hassle ordering
Great & helpful website. Swift ordering. Swift delivery. All perfect.
7 June 2026
Reply from Optibac Probiotics
Dear Andrew,
We are so glad you you had such a wonderful order experience. We hope you love the products too! Thank you for your feedback.
With Warm Wishes,
Nutrition Team
Great for traveling abroad.
Great probiotics! My stomach felt so much better during traveling.
12 April 2026
Reply from Optibac Probiotics
Dear Yuri,
We're so glad our probiotics helped you feel better while traveling. Thank you for your kind words!
Best Wishes,
Charlotte, Nutrition Team
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