The engineer who came to service my boiler as part of my service plan was very polite and prompt. He showed me his identification before he came in and completed the service and left it clean and tidy... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a first great experience with openfix I do highly recomend this company .They did CP12 and and first boiler service upon my reasonable request to openfix team with in a week after buying a home... See more
Company replied
I spent quite some time researching boiler service and repair quotes as my Worcester Bosch boiler is now just 7 years old and out of warranty. The site was so easy to use and as a pensioner I really l... See more
Found OpenFix on a comparison website, everything could be easily setup on line but I had a few questions that I wanted answered first. Very short wait on the phone before it was answered, and my co... See more
Company replied
Company details
Written by the company
At OpenFix, we're all about doing things right. We offer homeowners and landlords reliable home and boiler care plans, backed by our national network of skilled tradespeople. Whether you need an emergency repair or your annual boiler service, we'll ensure you receive the highest quality care.
Contact info
Landmark Business Centre, Parkhouse Industrial Estate East, Speedwell Road, ST5 7RG, Newcastle under Lyme, United Kingdom
- 08085310176
- support@openfix.co.uk
- openfix.co.uk
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from OpenFix
We’re grateful for your review. It’s great to hear you’re happy with your experience.
Many thanks,
OpenFix
Very easy to set up.
Very easy to set up and will see if the service is as good. Not the cheapest but service offer was much superior to British Gas and much cheaper by far. Time will tell if I’ve made the right choice. Fingers crossed.🤞🏻
16 May 2026
Reply from OpenFix
Thank you for letting us know how happy you were with setting up your plan with us. We’re here if you have any questions.
Many thanks,
OpenFix
Happy with service
Nice chap and was on time. Did a good job and gave us good advice.
13 May 2026
Unprompted review
Reply from OpenFix
We’re pleased that your recent {{boiler service / Landlord Gas Safety Certificate}} visit went well. Thank you for taking the time to share your experience – we really appreciate it.
Many thanks,
OpenFix
It was easy to sign up
It was easy to sign up and find all the information needed . I'm hoping that service will be as good as signing in.
16 May 2026
Unprompted review
Reply from OpenFix
Thank you for letting us know how happy you were with setting up your plan with us. We’re here if you have any questions.
Many thanks,
OpenFix
Reply from OpenFix
Thank you for taking the time to leave us a review. We really appreciate your feedback.
Many thanks,
OpenFix
Brought the Landlord Policy
Brought the Landlord Policy, had gas engineer very quickly to perform my gas check. So far very happy with service
13 May 2026
Unprompted review
Reply from OpenFix
We really appreciate you sharing your thoughts. Thank you for choosing OpenFix!
Many thanks,
OpenFix
Very Satisfied
It took a few weeks to get the appointment for boiler service, on the day the engineer gave good notice of his arrival, the service and checks were thorough.
15 May 2026
Unprompted review
Reply from OpenFix
It’s wonderful to hear everything was sorted to your satisfaction. Thank you for choosing OpenFix!
Many thanks,
OpenFix
Best one
Whoever looking to buy an insurance go for OpenFix. Easy to connect and very cheap and good.
8 May 2026
Reply from OpenFix
Thank you for your fantastic review. We’re glad you’re satisfied with our service.
Many thanks,
OpenFix
Very easy to arrange
8 May 2026
Reply from OpenFix
Thank you for the great feedback! We’re pleased everything went smoothly whilst setting up your plan with us.
Many thanks,
OpenFix
It was very easy to fill the documents…
It was very easy to fill the documents in .
14 May 2026
Unprompted review
Reply from OpenFix
We’re delighted to hear you liked our website. We aim to make everything as clear and straightforward as possible.
Many thanks,
OpenFix
Easy to navigate through and choose…
Easy to navigate through and choose what I wanted
14 May 2026
Unprompted review
Reply from OpenFix
Thank you for the fantastic review! We’re glad to hear you were happy with the sign up process. If you ever need anything, you know where we are.
Many thanks,
OpenFix
Moved from BG due to hefty price…
Moved from BG due to hefty price rises...looks like a good move so far! Looking forward to being a longstanding customer!
13 May 2026
Unprompted review
Reply from OpenFix
Thanks so much for your feedback, we're really pleased to hear you feel the plan offers great value. That’s exactly what we set out to do - provide a reliable service that doesn’t cost the earth. We’ll be here whenever you need us.
Many thanks,
OpenFix
It was an easy process and an excellent…
It was an easy process and an excellent price. Would definitely recommend.
13 May 2026
Unprompted review
Reply from OpenFix
Thank you for the fantastic review! We’re glad to hear you were happy with the sign up process. If you ever need anything, you know where we are.
Many thanks,
OpenFix
Really good experience
The service was easy to arrange. The engineer was super polite and professional and thorough.
12 May 2026
Unprompted review
Reply from OpenFix
Thank you for your kind words. We’re really pleased to hear you are happy with your recent{boiler service job. We’ll make sure your feedback is passed to the engineer who attended.
Many thanks,
OpenFix
Reply from OpenFix
Thank you for your kind words about our customer service. We’re delighted you were happy with the help you received.
Many thanks,
OpenFix
Good communications and timekeeping.
Good communications prior to appointment.
The engineer was polite and well mannered.
12 May 2026
Unprompted review
Reply from OpenFix
It’s wonderful to hear everything was sorted to your satisfaction. Thank you for choosing OpenFix!
Many thanks,
OpenFix
Had a yearly check up on the boiler
Had a yearly check up on the boiler
Serviced to good standard I would recommend
17 August 2025
Reply from OpenFix
We’re pleased that your recent boiler service visit went well. Thank you for taking the time to share your experience – we really appreciate it.
Many thanks,
OpenFix
I give this rating of one star because…
I give this rating of one star because I keep getting emails saying I've have contacted them about a call out and I haven't also they've sent me 30 to give a review and still sending them . I think they don't know what they're are doing.
12 May 2026
Unprompted review
Reply from OpenFix
Thank you for leaving us a review. We really appreciate all feedback,as it helps us identify areas where we can improve our service.
Unfortunately, with the information provided, we’re unable to locate your account. Please email us at support@openfix.co.uk with your full name, address, and a brief overview so we can match your account.
Many thanks,
OpenFix
Reply from OpenFix
We’re delighted you were happy with your recent repair. It’s exactly what we aim for every time.
Many thanks,
OpenFix
I wasn’t present myself but my lodger…
I wasn’t present myself but my lodger said the guy was great and polite
6 May 2026
Unprompted review
Reply from OpenFix
It’s wonderful to hear everything was sorted to your satisfaction. Thank you for choosing OpenFix!
Many thanks,
OpenFix
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