Opendoor Reviews 

929
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 255 reviews, reviewers had a great experience with this company. Customers appreciate the fast and straightforward process, stating that property sales are completed smoothly, transparently, and efficiently without unnecessary delays. Consumers frequently mention that staff members are exceptionally helpful, knowledgeable, and responsive throughout the entire home selling journey. However, some reviewers were not happy with communication difficulties and unexpected price reductions that occurred after property inspections. Some people also stated that service fees were extremely high and made the final cash offers much lower than initially expected. A few other people also stated that reaching representatives with questions about contracts was sometimes difficult.

What people talk about most

Service

Consumers find service to be ambiguous, with many reviewers praising the fast, professional process,... See more

User experience

Clients share positive opinions on user experience, noting that everything went smooth and fast with... See more

Price

People report ambiguous experiences with price, as some consumers highlight competitive valuations and... See more

Staff

Reviewers mention ambiguous feedback about staff, with many consumers praising helpful and responsive... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some consumers reporting helpful support... See more

Reviews shaping this summary

Rated 3 out of 5 stars

pricing was competitive. Communication was awful. I was assigned an agent to my contract that was on Vacation until after my contract expired. I am to call twice to try and have someone answer my ques... See more

Rated 5 out of 5 stars

So incredibly easy. I’ve bought and sold over a dozen homes and this was by far the most upfront honest transaction. They did everything they said they would do. I cannot say enough about how smooth t... See more

Rated 5 out of 5 stars

Excellent experience working with Opendoor selling my house. The all process was very simple and clear. Opendoor was always very attentive to respond any questions from our side. I was very impressed... See more

Rated 5 out of 5 stars

Opendoor has been very easy to follow and fast at making their offer. If you need to move quick and need to sell your house, choose Opendoor. Their customer service are available to answer all questio... See more


Company details

  1. Association or Organization

Written by the company

In 2014, we set out to reinvent life’s most important transaction with a new, simple way to buy and sell your home. For sellers we eliminate the hassles of showings and months of uncertainty by purchasing the home directly from them. For buyers, we make it incredibly easy to tour hundreds of Opendoor homes so they can find the perfect one. To learn more about how Opendoor works, please visit opendoor.com or download the Opendoor app.


Contact info

3.9

Great

TrustScore 4 out of 5

929 reviews

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3.9

All reviews

(929)

253 reviews in the last 12 months

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Rated 5 out of 5 stars

Opendoor is a good way to sell your home

Opendoor is a good way to sell your home and the people involved in the process were very knowledgeable and helpful. Much of the stress associated with selling a property quickly is eliminated and having focal points on the staff for quick and accurate communication is one very important key to success. Thank you.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

We loved our experience with Opendoor

We loved our experience with Opendoor. We have already recommended them to others, including my mother and my son-in-law's father. My mother has already signed up and will be using your services in the spring when she is ready. We did not want to show our house at a moments notice - we work very early hours and it would have been difficult for us to just leave every time someone wanted to see the house in the evening. We loved the cash option we chose, but liked that we also had the option of listing if we wanted to. The whole process was quick and easy and we got our money even faster than we expected. Everyone we dealt with was efficient, knowledgeable and professional.

28 August 2026
Unprompted review
Rated 1 out of 5 stars

Might as well be called Open Pockt

They might as well be called Open Pocket, cause they will pick yours clean! They wasted 3 weeks of my time I could have been on market...AI sorely lacking not able to function, ditto their app. Their AI made appts for wrong days, so used their 3rd party assessor,,who also did not work (no notice, did not show up, wasted my day). Total lack of transparency...hook you with a fair market value, then offer way below it. That coupled with aggregious fees they do not disclose up front and bloated cost and non-xistant repair fees and they nail you for about 25% of the value of your home even in great condition! So unless you want to lose over $100,000,,,run - don't walk away.

17 August 2026
Unprompted review
Rated 5 out of 5 stars

Fast and knowledgeable

They were very knowledgeable and helpful. They walked me thru each step carefully. Everything went smooth and fast. I highly recommend opendoor to everyone that needs to sell their home without the headache. Judy McMahon

26 August 2026
Unprompted review
Rated 1 out of 5 stars

Don't expect much...

Did two scenario options with this i-buyer...

First was with my listing agent representing me. Offer came in (with fees - 5% plus closing, etc.) which was approximately $33k in fees.

I wanted to try this again a few weeks later when I wanted to take home off the market for 10 days (my home is newer and condition is immaculate) without my agent and value came in higher but fees came in at $90K in fees! So offer was $25K less than the offer 3 weeks ago.

You DON'T get a person in this process. That is the problem. You simply get an emails. I never got an initial offer just an offer 1 week later each time. If you do this on your own you have to have home off the market.

The other concern is that Opendoor is partnered with Zillow. When we didn't take the first offer (the one with my agent) my Zestimate went down $30K in value on Zillow site the next day. Interesting, right?

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Over all very smooth process

Over all very smooth process, especially if you don’t want to waste your time fixing it and dealing with having to leave your house for people. It was definitely convenient and would use open door again as it allowed me to enjoy my summer. The opendoor staff have been always quick to respond anytime line the provided was always completed a day or two early.

The one part that was a little confusing. As I did the cash now more later program, I was under the impression that the first 200k I got would go to paying off the mortgage and the rest in my pocket. I did expect to pay taxes I owned for the time I lived there: However I did have to cover about 4k in closing cost title insurance, closers fee, recording charges, transfer tax, county transfer tax (separate from the other transfer tax). The two transfer taxes and title insurance fee were a little over 3k and the biggest surprise to me.

What I found to be frustrating about paying the closing cost under the cash now more later, is I do feel as though I’m getting double charged.

Because under the line items for open door reselling my home is the list price, open doors fee, agent fee, and closing cost equal my pay out. So it does suck that I am getting charged twice on closing fees.

24 August 2026
Unprompted review
Rated 5 out of 5 stars

The experience was straightforward and…

The experience was straightforward and honest without issue. My representative Alex was nothing but helpful all the way to the end. This in comparison with all of the other secondary offers I entertained were full of contradictions and excuses as to why my offer would be much lower. That includes Offerpad and most small independent buyers. I have been a real estate investor for over 40 yrs. I understand all the issues and games. Opendoor is the only company I would use to sell on secondary market. I e. To investors not to primary buyers.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Opendoor has been very easy to follow…

Opendoor has been very easy to follow and fast at making their offer. If you need to move quick and need to sell your house, choose Opendoor. Their customer service are available to answer all questions either via phone call or text. I would recommend Opendoor to my friends and family.

21 August 2026
Unprompted review
Rated 5 out of 5 stars

I had retired and we wanted to move…

I had retired and we wanted to move closer to our children. Everything kind of fell in a place and we need to sell the home quick . I had solicitations from Open Door on my email so I gave them a shout. See what they could do , well we’re quite surprised. They offered us full market value for our house. I knew there was gonna be some other fees, but the long run everything went without a hitch. Everything they said was gonna happen did. They assigned us a sales person to help us when we had questions, she did an awesome job, I kept waiting for something to get kinky and it never did we could’ve made a few more dollars going through the MLS and a regular realtor but we are on a pretty tight timeline and we needed to close at a specific date. Last thing we needed was someone to back out of the deal 3 days before we were to be on our way to the new home, They were able to make it happen. We were quite happy. If I buy another house and I have to sell it. I’ll sell it to Open Door.

16 August 2026
Unprompted review
Rated 4 out of 5 stars

It was easy to do in the app

It was easy to do in the app. The only thing I had an issue with is that my agent did not return my calls. I don't hold that against open door but they need to know what their agents are doing. It was easy and simple.

19 August 2026
Unprompted review
Rated 5 out of 5 stars

Process was very easy

Process was very easy, offer was great, fees were reasonable considering the unique product offering Opendoor provides. Highly recommend.

17 August 2026
Unprompted review

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