Opendoor Reviews 

929
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 255 reviews, reviewers had a great experience with this company. Customers appreciate the fast and straightforward process, stating that property sales are completed smoothly, transparently, and efficiently without unnecessary delays. Consumers frequently mention that staff members are exceptionally helpful, knowledgeable, and responsive throughout the entire home selling journey. However, some reviewers were not happy with communication difficulties and unexpected price reductions that occurred after property inspections. Some people also stated that service fees were extremely high and made the final cash offers much lower than initially expected. A few other people also stated that reaching representatives with questions about contracts was sometimes difficult.

What people talk about most

Service

Consumers find service to be ambiguous, with many reviewers praising the fast, professional process,... See more

User experience

Clients share positive opinions on user experience, noting that everything went smooth and fast with... See more

Price

People report ambiguous experiences with price, as some consumers highlight competitive valuations and... See more

Staff

Reviewers mention ambiguous feedback about staff, with many consumers praising helpful and responsive... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some consumers reporting helpful support... See more

Reviews shaping this summary

Rated 3 out of 5 stars

pricing was competitive. Communication was awful. I was assigned an agent to my contract that was on Vacation until after my contract expired. I am to call twice to try and have someone answer my ques... See more

Rated 5 out of 5 stars

So incredibly easy. I’ve bought and sold over a dozen homes and this was by far the most upfront honest transaction. They did everything they said they would do. I cannot say enough about how smooth t... See more

Rated 5 out of 5 stars

Excellent experience working with Opendoor selling my house. The all process was very simple and clear. Opendoor was always very attentive to respond any questions from our side. I was very impressed... See more

Rated 5 out of 5 stars

Opendoor has been very easy to follow and fast at making their offer. If you need to move quick and need to sell your house, choose Opendoor. Their customer service are available to answer all questio... See more


Company details

  1. Association or Organization

Written by the company

In 2014, we set out to reinvent life’s most important transaction with a new, simple way to buy and sell your home. For sellers we eliminate the hassles of showings and months of uncertainty by purchasing the home directly from them. For buyers, we make it incredibly easy to tour hundreds of Opendoor homes so they can find the perfect one. To learn more about how Opendoor works, please visit opendoor.com or download the Opendoor app.


Contact info

3.9

Great

TrustScore 4 out of 5

929 reviews

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3.9

All reviews

(929)

253 reviews in the last 12 months

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Rated 5 out of 5 stars

Opendoor was amazing

Opendoor was amazing. They took the emotionally difficult situation of inheriting a home half a country away and made the entire sale process so smooth. All the expectations were met and the market values discussed were fair. The paperwork was easy to navigate and I knew every step through the app. Thank You!

14 September 2026
Unprompted review
Rated 5 out of 5 stars

Great experience working with Opendoor

Great experience working with Opendoor. I was initially worried after reading some reviews but the original cash offer price was the same even after the inspection. They offered me a very fair price for my home and I am extremely happy with all of it.

11 September 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointing

What a joke... I have been working with a realtor to sell my two bedroom condo since July. Two showings in 54 days and rising interest rates for buyers has left me deeply depressed at the prospect of getting out of here anytime soon. We have dropped the price 25k and also offered buyer six months of HOA fees, but still nothing. After recently reaching out to Opendoor, I received a 'final offer' today of 170k. However, reading down the page I see that I would only receive 131k when all is said and done. So, nearly 40k in fees, etc? You are running an incredibly misleading operation, feeding off desperate sellers to fill your coffers. I'm sorry that I wasted my time. And to others out there thinking of a company like this, make sure you understand what it is you're reading and possibly agreeing to do. As for me, I'll keep hoping for something better.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

Easy and convenient

Easy and convenient! You will not get top dollar for your home, the company still has to make a profit. But if you’re willing to give up some profit, this is an excellent route!

11 September 2026
Unprompted review
Rated 3 out of 5 stars

pricing was competitive

pricing was competitive. Communication was awful. I was assigned an agent to my contract that was on Vacation until after my contract expired. I am to call twice to try and have someone answer my questions on the Contract. Finally, Gabby was assigned to my contract but acting like everything is explained in the contract I don't have time for questions. no real communication until a week after I signed my contract by Sarah why haven't you sent the lawyer the information. I told her I never received anything. Sarah sent me an email address to reach out, with no help from her. This cause me to have to delay the closing. Katie at the Attorney's office was Awesome. She sent me the information that I needed to fill out and was always there for questions.

5 August 2026
Unprompted review
Rated 1 out of 5 stars

This company charges a 13.3% fee…

This company charges a 13.3% fee service fee. They then proceed to charge as many additional fees as possible up to the final closing date. Sellers beware. The people are rude. You do not need to sell to these bottom feeders.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

OpenDoor was very easy to work with

OpenDoor was very easy to work with. They managed the process clearly and efficiently, closed on time, and gave a very fair price for the property. My OpenDoor account manager, Terrance, was excellent and very responsive. He walked us through the entire process and made it easy.

8 September 2026
Unprompted review
Rated 4 out of 5 stars

It was such an easy and hassle-free…

It was such an easy and hassle-free experience. No showings, no cleaning, and we closed in just 30 days.

I had a lot of doubts about Opendoor at first since I had never used a service like this before. There are definitely some areas that could be improved, particularly communication with the assigned expert. However, the overall experience was surprisingly positive. I also had a great experience with their escrow company, which made the closing process smooth and easy.

Overall, I highly recommend Opendoor for homeowners who are busy, want to sell their home quickly, and simply move on without the stress and hassle of a traditional home sale.

3 September 2026
Unprompted review
Rated 1 out of 5 stars

Bait and Switch!

In March 2026, I received a preliminary offer from Opendoor for my house of $1,926,100 and in August 2026 I received an "updated" offer of $1,780,000 (both offers were sight unseen and made without Opendoor physically walking thru my house). At the end of August, I uploaded 63 pictures of my house thru the Opendoor app, which highlighted that we have completely remodeled the kitchen, completely remodeled all bathrooms and the backyard; have upgraded all of the flooring; and the house is in very good operating shape. A couple of days later, I received Opendoor's final offer of $1,560,000. The exercise was a total waste of time and their final offer was frankly insulting and made no logical sense (unless their standard M.O. is to bait and switch). I tried Opendoor because I had heard that they had higher fees but were fair in their valuations. For my experience, that assessment of them proved to be very inaccurate.

1 September 2026
Unprompted review
Rated 2 out of 5 stars

Bait and switch

Generally easy experience, but ended up being a terrible bait and switch. They lie with an initial up front cash offer that suddenly in the middle of closing becomes much reduced. With no explanation. Even after inspections. Do not trust them.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Very straightforward

Very straightforward. Before we went with Opendoor we were having a terrible experience. Everyone was completely dishonest and did not follow through. Matt and his team were a breath of fresh air.

28 August 2026
Unprompted review

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