Onlyjustshoes Reviews 

225
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

I have'nt had much dealings with Onlyjustshoes, and what I had was perfect. I would recommend their product and wish all future clients to be just as happy.

Rated 4 out of 5 stars

I signed up to this site by accident or should I say without knowing I will be charged. However when money got deducted out of my account to be honest I wasn’t happy budget was tight and the only mone... See more

Rated 5 out of 5 stars

I did enquire about my matter to them and they quickly responded to me and attended my matter, very professional and helpful. I’m expecting my refund which they promised to give it to me. Thank you

Rated 4 out of 5 stars

The customer support agent provided me with a relevant answer to my question. He referred me to a particular type of shoe. Furthermore, he was friend and fast in his response.


Contact info

4.2

Great

TrustScore 4 out of 5

225 reviews

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4.2

All reviews

(225)

9 reviews in the last 12 months

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Rated 1 out of 5 stars

HELP!

I made a purchase under the Shein title, but when the money was deducted, the name of this site was written on the receipt (onlyjustshoes.com). There are comments saying that it is a membership. but they couldn't withdraw because there was no money in my bank account. I am a student in Turkey . It's very hard to make money here. Please refund my money. Please don't scam me.

28 October 2024
Unprompted review
Onlyjustshoes logo

Reply from Onlyjustshoes

Dear aperia,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@onlyjustshoes.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

I responded to an advert on Facebook…

I responded to an advert on Facebook for a legitimate brand ( not a shoe shop). Long story short, I ended up getting scammed with the transaction going through my card account against onlyjustshoes.com. Closer inspection of this site shows that although they purport to sell shoes, they actually sell digital subscriptions to a membership ( for what?) Scheme that will cost you eu46 a month. They say they are based in Cyprus so may be Russian? A very clever and well put together scam. My bank says that they regularly come across the name but because the the scam values are so low Facebook won't do anything, and most people don't realise until it's too late. I'll be taking my investigations into these low life , scumbag crooks further and will share the results with you you as and when.

17 September 2024
Unprompted review
Onlyjustshoes logo

Reply from Onlyjustshoes

Dear Neil,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@onlyjustshoes.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 4 out of 5 stars

Customer support

Once I had contacted Edith with my concern she supplied me with excellent customer support.
Not only that she continued to keep me fully informed of the process along the way.

30 March 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

Stay away from this company , it is a scam ! My son just bought a pair of shoes and he has had three amounts of money taken from his bank. The site implies you are purchasing shoes but you are actually subscribing to a membership only. I will be reporting to ombudsman and trading standards , buyers beware !

Further update today 11/09 they have taken more money, even thought we’ve cancelled the subscription, they also have a way of refreshing card details that they shouldn’t have stored so cancelling the card won’t help !

7 September 2024
Unprompted review
Onlyjustshoes logo

Reply from Onlyjustshoes

Dear Jacqui,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We could not locate your account.

Please make sure to provide us with your information to be able to find your account and solve your issue.

And feel free to reach out to our customer support team at support@onlyjustshoes.com for further assistance.

Your trust and satisfaction are our top priorities.

Best regards,
Ayla

Rated 1 out of 5 stars

If I could give zero stars....

If I could give zero stars, I would. I purchased a Bentgo box through a Facebook ad.

Instead of the bentgo box, I've been charged two transactions and signed up for a monthly plan on onlyjustshoes.com and mytrendtide.com, Which I did not consent to.

After seeing the first transaction to mytrendtide.com, I called in a dispute. They then canceled my subscription (did not return the word charge). Five hours later, I've was added to another spam site (onlyjustshoes.com) and charged another arbitrary amount.

3 September 2024
Unprompted review
Onlyjustshoes logo

Reply from Onlyjustshoes

Dear Kaley,

Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.

We sent you an email, please make sure to check your inbox.

And feel free to reach out to our customer support team at support@onlyjustshoes.com for further assistance.
Your trust and satisfaction are our top priorities.

Best regards,
Ayla

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