Onlinewestlake Reviews 

11
TrustScore 2 out of 5

2.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.0

Poor

TrustScore 2 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(11)

3 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT PURCHASE ANY FISHING TACKLE

DO NOT PURCHASE ANY FISHING TACKLE. SCAM.
ORDERED A WESTLAKE MK 2 BOX FOR £90,38P. THROUGH PAYPAL. CHARGED £784.84.
CANCELLED IMMEDIATELY.
NO RESPONSE TO E MAIL.
PAYPAL REFUNDED FULL AMOUNT. THANK YOU PAYPAL.
PLEASE DON'T BUY .

22 December 2025
Unprompted review
Rated 1 out of 5 stars

Scam site

Scam site. I ordered a fishing trolley it never arrived. Tried contacting them but no contact details. Got in touch with my bank and they are registered as a clothing company in the Uk but have tried to make card purchases in the states at my expense. Thankfully the bank have opened a fraud investigation on them so I might get my money back. Had to have a new card as that was compromised. Get in touch with your banks fraud team if you have ordered from theses scumbags.

25 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!

onlinewestlake.com is a SCAM website. Can't believe I have just fallen for this and attempted to order 2 x beds from them! There is NO way to contact the merchant. Payment shows on the account as acrobatocean & is the wrong amount, they attempt to put "rolling payments" onto your card so they can just take ££ whenever they like.

6 August 2025
Unprompted review
Rated 1 out of 5 stars

SCAM Fake website

Payment comes through on bank account as a clothing company in Asia. Not fishing tackle!
Pretending to be a company in Scotland.
Unable to contact the company through website.

22 July 2025
Unprompted review
Rated 1 out of 5 stars

This is not a supplier of fishing…

This is not a supplier of fishing tackle but a clothing retailer in Hong Kong........using a fake address in Scotland, they have no contact number no email address......they take your money send you fake tracking details......it's a good job I can't get my hands on these thieving scumbags.....surely this is fraud on a massive scale........police should get involved immediately

10 March 2025
Unprompted review
Rated 1 out of 5 stars

Stay well away it’s a scam website.

I am so pleased that I paid for my item with PayPal, I’m usually pretty good at staying safe on line and knowing when something doesn’t look right, well not this time unfortunately.
Bought something as a Christmas present and it makes me so mad that this type of thing is allowed to still go on. You will not be able to get in touch with them, you won’t get any sort of correspondence like a email, text so basically your left out of pocket and there is nothing you can do, stay we’ll away, Susanne Meyer is the name that appears on PayPal, they will sort it out hopefully.

21 December 2024
Unprompted review
Rated 1 out of 5 stars

this company is a scam

this company is a scam. they take your money and you don't recieve your goods .. then your card account is used without your permission... you can't get intouch with anyone ... I can't believe they can rip people off like this .. look for a padlock at the to of the page . they don't have one. total rip off ... shouldn't be aloud to be on Google

30 August 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look