I'm on the wygovy tablets. Only side effects, wind after meals and constipation. No problems at all. Very pleased with aftercare, always there for you and messaging checking up on whether you needd h... See more
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Review summary
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Been using Superdrug online doctor for 4 months now to purchase weight loss jabs, so easy to order and complete the purchase. I’ve had questions answered within the hour, and I’ve swapped medication.... See more
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Easy to fill out all the information that is required . Explanation of the use or the weight loss easy and clear All side effects that I might experience clearly explained contact with your... See more
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It was so easy to apply for the meds that i wanted. It arrived within a couple of days once permission was given by my own GP. It felt very professional regarding the whole set up. I like the way you... See more
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Company details
Contact info
The Old Sorting House, 46 Essex Road, The Angel, N1 8LN, London, United Kingdom
- 020 3588 0293
- doctors@superdrug.com
- onlinedoctor.superdrug.com
4.5
Excellent
36K reviews
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Reply from Superdrug Online Doctor
Dear Susan,
Thank you for the review.
We’re glad to hear your request arrived promptly and that the delivery process was smooth from start to finish.
Kind regards,
Shontae
Senior Patient Care Advisor
I picked up my prescription that I’d…
I picked up my prescription that I’d paid for and I didn’t check it until I’d got back to work, I did order 6 x worth and I only have 3 x worth. I checked what I’ve ordered and it does say 6, I also did try to ring the pharmacy multiple times but I’ve had no reply. I’m sorry for rating such a bad rating but your pharmacy have always been really good with me, I always come here. If you have a shortage of these pills please let me know because I can wait until the 3 I have now is over. Im sorry for this review but if we can rectify it please? Your staff are always so helpful and maybe it is my fault for not checking, but I was in a rush and I can bring what I have back if necessary to rectify this. Thankyou
13 September 2026
Reply from Superdrug Online Doctor
Dear Lauren,
Thank you for your review.
I’m sorry to hear that your request was delayed due to a stock issue.
We advise on our website that we occasionally cannot 100% guarantee all stock, but we will do our best to source this from different suppliers to fulfil a patient’s request as soon as possible.
I note that your your remaining request is available for collection from your chosen pharmacy.
Please accept our apologies for the delay and any frustration caused.
If you have any other queries or feedback, you can always contact us directly in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Rachel,
Thank you for the review.
It’s wonderful to hear that you’ve found our service prompt and reliable, as we know how important it is to have confidence that your request will arrive when expected.
Kind regards,
Shontae
Senior Patient Care Advisor
The information I received was very helpful
The information I received was very prompt, clear and helpful, so I could make a decision on what treatment I would like to receive
6 July 2026
Reply from Superdrug Online Doctor
Dear Patient,
Thank you for the lovely review.
We’re glad to hear that the information provided was prompt, easy to understand and useful in helping you consider your treatment options.
Having the right information can help make what can sometimes feel like an important or difficult decision much more straightforward, and we’re pleased that you felt able to make your choice with a clear understanding of the options available to you.
Thank you once again for sharing your experience and if you ever need any help or have any queries, do not hesitate to contact us in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Changing Prescription
I needed to change from the injections to the tablets due to travel plans and the nausea as I increased doses. I did my research and laid out my argument for the change and presented it to the Dr. They listened and approved the change without issues, which was great. Nice one!
13 September 2026
Reply from Superdrug Online Doctor
Dear John,
Thank you for the lovely review.
We’re really pleased to hear that you felt listened to and supported when discussing a change in your treatment, particularly with your travel plans and the difficulties you experienced as your dose increased.
It’s great to know that you were able to discuss your research and concerns openly with the doctor and that you felt your circumstances were taken into consideration.
Making sure our patients have the opportunity to have a clear and honest conversation with a doctor is an important part of the service, so it’s lovely to hear that this was your experience.
Wishing you all the best with your treatment and your travels and let us know if you ever need any further assistance. You contact us directly in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Easy ordering and collection
Easy ordering and collection, friendly helpful staff. Love this service.
14 September 2026
Reply from Superdrug Online Doctor
Dear Kelly,
Thank you for the review.
We’re really pleased to hear that you’ve found the ordering and collection process easy and that our friendly, helpful staff have made your experience a positive one.
We know that making the process simple and convenient can make a real difference, so it’s great to hear that you’re enjoying the service and finding it works well for you.
Kind regards,
Shontae
Senior Patient Care Advisor
The service and support is great
The service and support is great, they always check that your okay and any issues that they can deal with, so far I'm very happy with superdrug.
14 September 2026
Reply from Superdrug Online Doctor
Dear Michelle,
Thank you for the review.
We’re really pleased to hear that you’ve been happy with the service and support you’ve received from us and that our regular check-ins have helped you feel cared for throughout your treatment.
Making sure you have the opportunity to raise any questions or concerns and receive the appropriate support is really important to us, so it’s great to know that this has given you confidence in the service.
We truly appreciate you taking the time to share your experience and let us know if you ever need any further assistance. You contact us directly in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
It’s a great service
It’s a great service , with regular communications and quick responses if I have any questions etc. I feel really well cared for and monitored.
Thoroughly recommend Superdrug’s ability to provide a professional service for my Mountjaro.
14 September 2026
Reply from Superdrug Online Doctor
Dear Andrea,
Thank you for taking the time to share your experience.
We’re particularly pleased to hear that our regular communications and quick responses have helped you feel well cared for and monitored, as keeping patients informed and providing support when questions arise is an important part of the service we aim to deliver.
It’s wonderful to know that you’ve found the process professional and that you feel confident in the support available to you throughout your Mounjaro treatment.
Thank you again for your recommendation and we’re here to support you along the way so do not hesitate to reach out if you ever have any questions.
All the best!
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Grant,
Thank you for the wonderful 5-star review.
We’re pleased to hear that you’ve had a good experience with our service and that everything has been working well for you.
If you have any queries or need assistance, you can always also contact us in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Kate,
Thank you for the review.
We’re really pleased to hear that you’ve had a great experience with us and that our service has met your expectations.
Kind regards,
Shontae
Senior Patient Care Advisor
Very quick service and reminders orders…
Very quick service and reminders orders are easy
14 September 2026
Reply from Superdrug Online Doctor
Dear Mike,
Thank you for the review.
We’re really pleased to hear that you’ve found our service quick and that the reminders have made keeping on top of your request easier.
If you have any queries or need assistance, you can always also contact us in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Annemarie,
Thank you for the review.
We’re glad to hear that you’ve found ordering your request online and having it delivered straight to your door a straightforward and convenient experience.
Let us know if you ever need any further assistance. You contact us directly in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Prompt responses and regular checks
14 September 2026
Reply from Superdrug Online Doctor
Dear Gina,
Thank you for the lovely review.
We’re really pleased to hear that you’ve found our responses prompt and that our regular checks have helped keep you informed throughout your experience with us.
Kind regards,
Shontae
Senior Patient Care Advisor
Always a great experience highly…
Always a great experience highly recommend using Superdrug Online. Great customer service when needed to contact with a question.
13 September 2026
Reply from Superdrug Online Doctor
Dear Sherina,
Thank you for the review.
It’s wonderful to hear that you’ve consistently had a great experience with us and that you feel confident recommending our service to others.
We’re especially pleased to know that when you’ve had a question and needed to get in touch, our customer service team have been able to provide the help and support you needed.
Thank you once again for sharing your experience and for taking the time to recommend us.
If you have any queries or need assistance, you can always also contact us in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Patient,
Thank you for the review.
We’re so pleased to hear that you’ve always found us helpful and that we’ve been able to provide an excellent experience for you.
Kind regards,
Shontae
Senior Patient Care Advisor
Very professional and patient Sarah S
Very professional and patient Sarah S. helped me with an order I was about to make. That help put my mind at rest for the rest of the day.
16 September 2026
Unprompted review
Reply from Superdrug Online Doctor
Dear Peter,
Thank you for taking the time to share your experience and leave a lovely review.
We’re really pleased to hear that Sarah was able to support you with your request and that her professional and patient approach helped put your mind at ease.
We understand that having someone take the time to listen, explain things clearly and provide reassurance can make such a positive difference, so it’s wonderful to know Sarah was able to give you that confidence.
We’ll be sure to pass your kind words on to Sarah and thank you once again for sharing your experience.
Let us know if you ever need any further assistance. You contact us directly in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Abi,
Thank you for the lovely review.
We’re really pleased to hear that you found our service polite, informative and helpful throughout your experience.
Kind regards,
Shontae
Senior Patient Care Advisor
Good quick delivery.
12 September 2026
Reply from Superdrug Online Doctor
Dear Sharma,
Thank you for the lovely review.
We’re really pleased to hear that you received your request quickly and that the delivery was a smooth part of your experience.
Let us know if you ever need any further assistance. You contact us directly in your account on our website.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Patient,
Thank you for the review.
We’re really pleased to hear that you’ve had such a positive experience with both our service and delivery.
Kind regards,
Shontae
Senior Patient Care Advisor
Reply from Superdrug Online Doctor
Dear Patient,
Thank you for the 5-star review.
It’s really heartening to hear that you’ve found our team to be caring and supportive.
Kind regards,
Shontae
Senior Patient Care Advisor
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