I placed an order of 18 boxes of laminate planks. The ordering process was easy, and my shipment expectations were managed well. Three of the boxes on the delivered pallet were damaged. I contacted c... See more
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Ordered slimtrim and it matched my Coretec floors perfectly!!! The product was also much more affordable than what I could order locally!
Exact product in stock, shipped fast, and at a reasonable price. Packaging was also great for a large and breakable transition strip (8 feet by 2 inches). Arrived in perfect condition. Good email c... See more
Unfortunately there was a serious breach in the company…. I understand completely. I felt so fortunate the small delivery truck made it to me ! The delivery man was so helpful! I love the flooring,... See more
Company details
Written by the company
Since 2012, OnFlooring makes online flooring shopping easy & honest. Premium floating floors from Mohawk, Forbo, Pergo + more trusted brands. No high-pressure sales, just competitive prices with automatic volume discounts. DIY-friendly click-together flooring with Uniclic system. Nationwide delivery via advanced logistics. AccuQuote cart includes all project essentials: flooring, underlayment, transitions & accessories in one streamlined purchase. Plus we offer over 30,000 transition molding strips and trims that are custom-made and precisely color-coordinated to match most major flooring brands, such as Karndean, Mannington, Armstrong, Mohawk, Shaw, COREtec, Happy Feet, Forbo, Southwind, and more. Our trim selection includes end caps, t-moldings, stair noses, treads, and returns, quarter rounds, reducers, and multi-function options.
Contact info
Ventura, United States
- (805)212-1099
- cs@onflooring.com
- onflooring.com
Replied to 100% of negative reviews
Typically replies within 1 week
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Extremely happy!
I placed my order on April 28th, a Thursday, and received my order today, May 2nd. Super fast shipping. Everything is perfect and the only place I have found that still has the transition pieces for my flooring. Extremely happy!
Do not purchase from this vendor
Do not purchase from this vendor.
Horrible customer service.
Stay away.
Thanks for your reply. This review is for your company. And based on your reply, this is another reason consumers need to stay far away from you and your company.
Thanks.

Reply from OnFlooring
Great product selection
Great product selection. Great prices! And awesome customer service!!
The T molding matched perfectly with…
The T molding matched perfectly with our marmoleum floor.
Happy customer
Happy with their products and the fact that shipping timelines are accurate. The threshold trim we bought took about a month to arrive, and while OnFlooring wasn't able to get me any updates on that because it was the manufacturer's shipping estimate, it did arrive in the timeframe originally given to me.
If you want things quicker, order a month earlier. :)
Products were as described & available…
Products were as described & available in a timely manner. Good communication via email regarding order status. A good experience overall.
Thanks
Thanks! Called me to tell me what I ordered will not work with what I want to do. Y'all have some great people working there apparently! Much appreciated.
Tom Russell NC
Excellent prices and fast delivery
Excellent prices and fast delivery! I’d absolutely buy here again for my next flooring project.
Proper product in stock
Proper product in stock, good competitive pricing, fast service
Purchased 11/28 it is now 1/13 and my…
Purchased 11/28 it is now 1/13 and my order is still processing when it said it would be delivered by 12/20-1/3

Reply from OnFlooring
OnFlooring beat the price of our local…
OnFlooring beat the price of our local flooring dealer for the floor we were trying to match, even after the shipping cost. They were communicative throughout the whole process, and everything was delivered as expected.
Perfect! Sent me exactly what I needed
Sent me exactly what I needed, fast and fairly priced. Will happily return for any future flooring needs
Excellent experience
Excellent experience. Ordered 70 boxes of hard-to-get flooring. I appreciate that the sales rep did not sugarcoat the long, manufacturer's wait time. It came exactly when he said it would. Pickup was easy and smooth. Price was the best I could find. Would definitely buy from yall again.
Fast and had what I needed!
Quick delivery
Quick delivery. Excellent, helpful customer service when I called to inquire about shipment timeframe. Would highly recommend.
We are very happy to find this company…
We are very happy to find this company everything went smoothly will order from them again
Plank flooring
I was hesitant to order planks online, but everything went just as expected. The staff was very responsive in answering questions about the product and shipping process, and everything arrived in good condition at a reduced price compared to local stores. Thank you!
Excellent service!
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