onetoonepersonnel.co.uk Reviews 

100
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team members for being exceptionally helpful, professional, and supportive throughout the entire job search journey. People note that communication is clear and transparent, with consistent updates and reassurance provided at every single stage of the recruitment process. A small group of people also felt that the agency successfully matched them with suitable roles very quickly and efficiently. Reviewers highlighted that the personalized guidance and expert advice provided gave them great confidence when preparing for important interviews. Overall, consumers appreciate the dedication shown, making a stressful transition smooth and straightforward.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting exceptional communication, support, and... See more

Service

Customers report wonderful satisfaction with the service provided by the agency. Consumers frequently... See more

Customer service

Users describe positive interactions with customer service, noting that representatives went above and beyond... See more

User experience

Customers consistently note positive experiences with user experience, highlighting professional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have found a new job, all thanks to Sophie, she has been very helpful and kind, sending emails, texts and phone calls, updating me at every stage from finding the job, right through to information o... See more

Company replied

Rated 5 out of 5 stars

Had a fantastic connection with Sophie Barnes after an enquiry. Called me the next day and I had an interview within that week. She went above and beyond to help me feel confident and val... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with OnetoOne Personnel. Aimee and Julie were both incredibly helpful throughout the process. Amy quickly and efficiently matched me with a suitable job, and I was kept... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with this employment agency so far. I don't think I have ever used an agency that communicates so well with it's clients. Julie and Aimee have just been fabulous. I understand t... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

Placing over 7500 people in work since 2005 Whether you are an employer or a job seeker the One-to-One professionals will take the time to learn about the challenges you face and work tirelessly to provide the solution. For businesses, working with One to One is like having your own team of highly experienced in-house recruiters at your fingertips, without the upfront cost. For the Job seeker, no matter what it is you are looking for we will do our best to support you with job opportunities and career guidance to help you land that dream job. One to One is here to help solve your employment challenges; no matter how large or small. Get in touch today and talk to one of the team!


Contact info

4.9

Excellent

TrustScore 5 out of 5

100 reviews

5-star
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1-star

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4.9

All reviews

(100)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly Recommend - Great Service

Julie was so helpful throughout the whole process from start to finish and I am now happily in a new role. Highly recommend!

6 May 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Many thanks for your review Emma, and good luck with the new job too!

Rated 5 out of 5 stars

One to One have been amazing while…

One to One have been amazing while helping me find a new role. Linda & Julie have been so supportive and always have my best interest at heart, I couldn’t recommend them enough! Definitely recommend if your looking for a new role.

30 May 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Many thanks for your lovely review Evie, and good luck with the new job too!

Rated 5 out of 5 stars

One to One Personnel provided an…

One to One Personnel provided an excellent service. Julie was amazing, she was friendly, helpful and supportive. It was a great experience, thank you Julie and team!

28 May 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Many thanks for your review Shelia, and good luck in the new job too!

Rated 1 out of 5 stars

Applied for a job

Applied for a job. Disgraced and shouted on the phone with Louise. Try a new agency, and wish I never did. I might not have the experience but at least give someone a chance.
This Fred Smith - why is one Personal calling me Mehul Sakaria? I HAVE NEVER HEARD OF THIS NAME!
I HAVE NO IDEA WHO MEHUL SAKARIA IS!!
THIS FRED SMITH - I HAVE NEVER HEARD OF MEHUL SAKARIA. SO PLESE STOP INSULTING ME

9 May 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Dear Mehul Sakaria (the name shown on your CV, not Fred Smith. I did look into the reason for your one-star review and was informed that you didn't have the right skill set for the role that you applied for, hence the reason for the rejection. Further conversations with you also confirmed this and we offered to look for alternative roles. We are sorry that your experience didn't fit the role that you applied for, we would not have wanted to waste your or our client's time knowing in the outcome would not have been positive for either party. To avoid future disappointments please avoid applying for roles that do not meet your skill set and experience. Good luck in looking for new opportunities, sorry we could not help you.

Rated 5 out of 5 stars

I had a great experience from start to…

I had a great experience from start to finish, being updated regularly and was listened to about my concerns. Thanks Louise Sand for all your help. Much appreciated. Nahida

24 April 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Many thanks for your review Nahida and good luck with the new job!

Rated 5 out of 5 stars

Louis has an impeccable work ethic and…

Louis has an impeccable work ethic and enthusiasm that I haven't encountered in many recruits. She communicates effectively and is a great person to work with.

23 April 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Many thanks for your review Zahra and good luck!!

Rated 5 out of 5 stars

Superstar Sophie! ⭐️

Sophie Barnes placed me straightaway in a temp role locally when I had a fixed term position come to an end.
She was nothing short of exceptional, efficient, supportive and professional. Thank you to Sophie and team for such a straightforward and pleasant experience 🌟🌟🌟🌟🌟

4 April 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Many thanks for your fab review Lauren, and good luck in the new job!

Rated 5 out of 5 stars

Amazing!

I was in contact with Sophie Barnes, she was an absolute pleasure and lovely person to speak with.

She broke down every step of the hiring process and kept me in the loop at all times; And I GOT THE JOB!

Definitely recommend her and the team,
Thank you! :)

26 March 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Many thanks for the great review, Charlotte, and good luck with the new job as well!!

Rated 5 out of 5 stars

Great agency

I was impressed by Julie Paton's fast and efficient service. She contacted me a few minutes after I discussed my contract with the employer and ensured that everything went smoothly. Working with 121Personnel has been great since the very first moment. I highly recommend them.

23 March 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Many thanks for the fab review Anna and good luck with the new job.

Rated 5 out of 5 stars

Great Service

Sophie Barnes went above and beyond, extremely helpful, kept me updated every step of the way. Great service, I’d recommend to anyone looking for a new career.

12 March 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Many thanks for your review, Myles, and good luck with the new job!

Rated 5 out of 5 stars

Brilliant and friendly.

My experience with one to one was brilliant. Sophie really helped me in finding a job. She went above and beyond and was kind and supportive. I'd recommend one 2 one to anyone. Brilliant agency and staff. Thanks again for all your help 😊.

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience, thank you team!

One to one have given me an incredible experience from start to finish. Sophie Barnes was incredibly supportive, reliable & informative. Sophie went above and beyond to support me & I have secured an amazing placement. Other members of the team have also been incredibly professional for example Amy. I highly recommend this agency, a lovely team of staff members who show the upmost respect, I didn’t find any of the process up to my interview stressful or full on. All I can say is thank you sophie, you are a true asset to your team! Evi

22 January 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Many thanks for your lovely review Evi & good luck in the new job!

Rated 5 out of 5 stars

5 Stars

Julie was extremely helpful and supportive helping me with my recruitment. She was helpful and kept me updated every step of the way!!

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Great Team!

One to One, really do have the person/business at the heart of theirs!
Over time, I have experienced great service whilst needing to recruit to positions and of late, to receive support from them whilst job searching myself!
An amazing team, my ‘go to’ agency, who always keep you well informed and in touch!
Thank you all!

15 January 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Lovely Review! Many thanks and best wishes.

Rated 5 out of 5 stars

Excellent Service From Start To Finish!!

I can’t recommend the lovely Sophie enough at One to One. She went above & beyond to help secure employment for me, keeping me updated every step of the way. Such a quick turn around too! For all your employment needs look no further than One to One Personnel. 5 starts just isn’t enough!

16 January 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

What a lovely review Angela, many thanks and good luck in the new job!

Rated 5 out of 5 stars

Wonderful being a candidate for One to…

Wonderful being a candidate for One to One Personnel.

From the first phone call with Aimee to getting through interviews and being quickly placed.

I’d highly recommend!

21 January 2025
Unprompted review
onetoonepersonnel.co.uk logo

Reply from onetoonepersonnel.co.uk

Many thanks for the review Kal and good luck in the new job.

Rated 5 out of 5 stars

Thank you Sophie Barnes

Thank you Sophie Barnes in helping me secure a new position. You listened to my requirments and came up with the perfect position for me.

You kept me updated through the whole process, and quickly resolved my queries.

I really appreciate your support.

14 January 2025
Unprompted review
Rated 5 out of 5 stars

Thank you to Sophie Barnes for…

Thank you to Sophie Barnes for supporting me getting a new job.

Her professionalism and caring approach was exceptional and I felt like I have known her a long time.

Within a week of applying for jobs, she got me an interview and job offer which is amazing.

I highly recommend One to One and Sophie Barnes... I am thrilled that I have been able to secure a job before Christmas. I now have an exciting venture to look forward to in the New Year.

17 December 2024
Unprompted review
onetoonepersonnel.co.uk logo

Reply from onetoonepersonnel.co.uk

Many thanks for your lovely review Debbie, and best of luck in your new job too!

Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Louise, and she was fantastic from start to finish. She made the entire process smooth and hassle-free, offering expert guidance every step of the way. Thanks to her professionalism and support, I landed the job I wanted. Highly recommend Louise to anyone looking for top-notch recruitment assistance!

10 December 2024
Unprompted review
onetoonepersonnel.co.uk logo

Reply from onetoonepersonnel.co.uk

Many thanks for the great review Scarlett and good luck in the new job!

Rated 5 out of 5 stars

I had Julie as a primary contact and…

I had Julie as a primary contact and she was perfect all the way through and helped me get the job in a swift and quick manner.

I would recommend this company to anyone 5 stars rating from me.

29 November 2024
Unprompted review
onetoonepersonnel.co.uk logo

Reply from onetoonepersonnel.co.uk

Many thanks for the review Travis and good luck with the new job.

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