onetoonepersonnel.co.uk Reviews 

100
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team members for being exceptionally helpful, professional, and supportive throughout the entire job search journey. People note that communication is clear and transparent, with consistent updates and reassurance provided at every single stage of the recruitment process. A small group of people also felt that the agency successfully matched them with suitable roles very quickly and efficiently. Reviewers highlighted that the personalized guidance and expert advice provided gave them great confidence when preparing for important interviews. Overall, consumers appreciate the dedication shown, making a stressful transition smooth and straightforward.

What people talk about most

Staff

Clients share positive opinions on staff, highlighting exceptional communication, support, and... See more

Service

Customers report wonderful satisfaction with the service provided by the agency. Consumers frequently... See more

Customer service

Users describe positive interactions with customer service, noting that representatives went above and beyond... See more

User experience

Customers consistently note positive experiences with user experience, highlighting professional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have found a new job, all thanks to Sophie, she has been very helpful and kind, sending emails, texts and phone calls, updating me at every stage from finding the job, right through to information o... See more

Company replied

Rated 5 out of 5 stars

Had a fantastic connection with Sophie Barnes after an enquiry. Called me the next day and I had an interview within that week. She went above and beyond to help me feel confident and val... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience with OnetoOne Personnel. Aimee and Julie were both incredibly helpful throughout the process. Amy quickly and efficiently matched me with a suitable job, and I was kept... See more

Company replied

Rated 5 out of 5 stars

I am very pleased with this employment agency so far. I don't think I have ever used an agency that communicates so well with it's clients. Julie and Aimee have just been fabulous. I understand t... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

Placing over 7500 people in work since 2005 Whether you are an employer or a job seeker the One-to-One professionals will take the time to learn about the challenges you face and work tirelessly to provide the solution. For businesses, working with One to One is like having your own team of highly experienced in-house recruiters at your fingertips, without the upfront cost. For the Job seeker, no matter what it is you are looking for we will do our best to support you with job opportunities and career guidance to help you land that dream job. One to One is here to help solve your employment challenges; no matter how large or small. Get in touch today and talk to one of the team!


Contact info

4.9

Excellent

TrustScore 5 out of 5

100 reviews

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4.9

All reviews

(100)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Sarah - amazing

Sarah has been amazing, always on the other end of the phone. She has been extremally proactive in all aspects and ensuring that i get started in my new roll.

19 September 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Many thanks for your review, and good luck in the new job too!

Rated 5 out of 5 stars

Julie

Julie, was amazing from the initial screening call, to explaining the job role and calling me before and after the interview to check how I feel. I genuinely felt so supported and happy during the process. Which lead me to getting the job. Julie is friendly and patient and no question is too silly, she will answer and help.

12 September 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Many thanks for your review, Julie, much appreciatedated.

Rated 5 out of 5 stars

Always a great experience with one to…

Always a great experience with one to one, I’ve been lucky enough to have been in employment most of my life but the odd occasions I have been looking for work they have always helped me and have got me interviews for great roles. I was at my job before last for over 8 years that they got me an interview for, and this time around they called me about a job after being miserable at my current work place for a while and I am starting next month 😄 thank you Aimee and everyone at one to one, could not recommend them enough!

12 August 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

So glad we could help you Rianne, and many thanks for the lovely review.

Rated 5 out of 5 stars

It's been a fantastic experience…

Aimee page and Paula Treadgold It's been a fantastic experience working with one 2 one brilliant agency to work for the staff are very helpful they always pay you on time and answer all questions and queries you ask thank you so much for hiring me all the best Troy Hare ⭐

10 September 2024
Unprompted review
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Reply from onetoonepersonnel.co.uk

Many thanks for your review, Troy, and good luck with the job too!!

Rated 5 out of 5 stars

Delightful agency

Sophie at this agency has been a delight to work with.
She is professionally funny and kind, always happy to listen to me and has an accurate opinion which I find refreshing.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional communication and…

Exceptional communication and assistance from the lovely lady Louise Sand. Made the whole process from the application to scheduling the interviews so simple and flexible for me.
Highly recommended.
With thanks
Shafqaat Syed

29 July 2025
Unprompted review
onetoonepersonnel.co.uk logo

Reply from onetoonepersonnel.co.uk

Many thanks for your review, and we wish the best of luck in your new job too!

Rated 5 out of 5 stars

Your great work and support, doesn't go unnoticed!

For me onetoonepersonnel is part of my life.Their conduct is very professional and kind.They are always willing to listen and assist in the best way they can.The full time job I have is because of them.The whole team is very friendly and helpful ,though I would mention Julie Paton who has always communicated with me consistently checking on how I am managing with my job,which really made me feel belonging and motivated.

Above all,it's a big thank you to the whole team as they are excellent in their different positions making it easy for me to navigate within my work space.

1 August 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Thank you for your amazing review, Shelton, and best of luck in your new job as well.

Rated 5 out of 5 stars

Fantastic service from Sophie

Sophie has provided an excellent service from start to finish of my recent job application process.
She has been lovely to work with, providing fantastic support and communication throughout.
Thank you, Sophie.

18 July 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Many thanks for your lovely review, Madelaine, and good luck with the new job too!

Rated 5 out of 5 stars

Perfect support from start to finish!

Perfect support from start to finish!
I dealt with Sophie Barnes, who put me forward for a role I had seen One to One personnel advertising via Indeed. I met Sophie on Teams and she made me feel completely at ease and understood exactly what I was looking for in a new role.
She was extremely friendly and professional in dealing with the whole process from initial introduction to job offer, staying in touch and communicating every step of the way.
I start my new job next week and I can't wait.
Thank you Sophie for all your help and support, you've been brilliant.

2 July 2025
Rated 5 out of 5 stars

Aimee has been amazing

Aimee has been amazing, very helpful and kind. Kept checking up on the process and was very thorough. She also couldn't of been more kind when I got the job!
Thank you 😊

11 July 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Thank you for your great review, Molly, and good luck in your new job too!

Rated 5 out of 5 stars

Julie and Aimee were amazing!

I had Aimee and Julie reach out to me about a role which was a perfect match for me. They were really friendly and helpful with setting up my interviews and preparing me for them. I’m very pleased with the service from one to one personnel!

1 July 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Many thanks for the review, Marcus, and good luck in the new job.

Rated 5 out of 5 stars

Sophie @ Onetoonepersonnel

From the moment I spoke to Sophie about the role I had applied for to the point I received the good news that I had been successful in my application the communications were absolutely excellent!!!
I have loved dealing with Sophie she has been fabulous, always following up on the interview progress, providing great feedback & keeping me informed throughout - I would absolutely recommend onetoonepersonnel for the great service they have provided - many thanks Liz

8 July 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Many thanks for the lovely review, Liz, and good luck with the new job too!

Rated 5 out of 5 stars

Great service from Sophie Barnes

I have been liaising with Sophie Barnes at One to One Personnel.
I have found Sophie to be very friendly and helpful, easy to communicate with. Sophie has assisted in placing me within a Temporary role, which I’m very grateful for! Any questions I have had have been answered promptly.
I would have no hesitation in recommending Sophie’s services to others.

13 June 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Thanks for the great review, Debbie, and we hope the job goes well for you too.

Rated 5 out of 5 stars

Julie and Aimee were amazing

Julie and Aimee were amazing! After I was made redundant with no notice they managed to help me find another job within the same week, they were so kind and helpful and kept me updated from start to finish :)

13 June 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Many thanks for the fab review, Rebecca, and good luck with the new job too!

Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. I was working in the One to One Personnel office when I was 19 and found out I was 5 weeks pregnant. I told them straight away so we could work out a plan together and a couple of weeks later I was made redundant. This caused so much stress during my pregnancy resulting in multiple hospital visits and an early labour with no maternity pay. There reason for the redundancy is that the company needed to save money but went on to hire someone else. It was awful how I was treated so please don't work for them if there's any chance of wanting to/ accidental pregnancy.

12 June 2025
Unprompted review
onetoonepersonnel.co.uk logo

Reply from onetoonepersonnel.co.uk

Ellie, you were made redundant with another member of staff in December 2022 (2.5 years after the review posting) after the business had gone through some financial difficulties following the pandemic and needed to save money and restructure. In fact, most of our current staff have had babies and returned to work (one only recently in April 2025). The selection criteria for redundancy were finally decided based on performance and we took into account your work performance and inability to adhere to the rules and guidelines our other team members follow, our final decision had nothing to do with your pregnancy. I wish you all the best for the future.

Rated 5 out of 5 stars

The recruiter Louise has been great

The recruiter Louise has been great. She has kept me up to date with the progress, including sending confirmation the CV was sent to the employer which most agencies don't generally do. She's provided interview preparation documentation and also wished me luck just before the interview which has made the overall services more personal than other agencies. Would highly recommend

9 June 2025
Unprompted review
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Reply from onetoonepersonnel.co.uk

Many thanks for the great review, Loretta.

Rated 5 out of 5 stars

One to One was a great support…

One to One was a great support throughout my job search. Julie and Aimee was so helpful—they kept me informed at every stage and was always supportive. Their guidance made a big difference. Highly recommend!

10 June 2025
Unprompted review
onetoonepersonnel.co.uk logo

Reply from onetoonepersonnel.co.uk

Mamy,thanks for your review Jerin, and good luck with the new job too.

Rated 5 out of 5 stars

Great experience

Great experience, had Sophie as my recruiter. She done everything right from good communication to helping me prepare for the interview

4 June 2025
Unprompted review
onetoonepersonnel.co.uk logo

Reply from onetoonepersonnel.co.uk

Many thanks for the fab review Marrion!

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