I have used oneTech several times in the last year or so. The owner is consistently helpful, patient, knowledgeable and honest. This time he provided my husband with honest and knowledgeable advice... See more
Company replied
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See what reviewers are saying
Very impressed. Highly recommend this firm. Polite and professional service. Know what they are doing. Quick response to my initial enquiry, excellent comms throughout. Very quick repair to my l... See more
Company replied
Took my I phone in as not charging sorted in seconds fluff in charging point had tried to clean myself but no luck. Owner didn't charge me think some shops would have kept phone made up some no existe... See more
Company replied
Love the shop in our local high street, have always taken our phones and laptops there to have batteries changed and general maintenance (mine & husband's Androids and the kids' Iphones) at affordable... See more
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Company details
- Cell Phone Store
- Cell Phone Accessory Store
- Computer and Accessories Store
- Computer Repair Service
- Computer Store
- Phone Repair Service
Written by the company
OneTech Gadgets is one of the UK's leading and innovative UK based Tech Gadgets retailer offering consumers and businesses the latest and greatest technology in budget branded smartphones, tablets and accessories. Our carefully selected most popular electronic devices from the world’s top budget and emerging brands combine high-tech with fantastic features in stylish yet inexpensive devices. Our sister company OneTech Repairs provides Repairs Service, Upgrades, Installation, Data Recovery and many more at our newly set up Outlet in Carshalton High Street. OneTech Gadgets’ mission is: “To exceed UK consumers expectations by offering the latest technology in Dual Sim 5G/4G/3G Smartphones, tablets and laptops at affordable prices through a convenient online store backed up with superior customer service. “ OneTech Gadgets’ Range Of Smartphone And Tablet Brands Include: Xiaomi, Asus, Lenovo, OukiTel, Leagoo, ZTE, ViewSonic, Samsung, Apple, HTC, Sony, LG, Nokia, Meizu, OnePlus, UMi, Huawei, Elephone, Telcast, Cube, Chuwi, ONDA, HP, Dell. We stock smartphones with Dual SIM card capability, plus Wi-Fi and 4G, 5G connectivity, 4G Tablets and Dual OS Tablets.
Contact info
19 High Street, SM5 3AP, Carshalton, United Kingdom
- +44 20 3287 7997
- contact via https://www.onetechgadgets.co.uk/contacts
- onetechgadgets.co.uk
4.9
Excellent
134 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
These guys and gals are excellent at …
These guys and gals are excellent at what they do!! Replaced the battery in my Galaxy S tablet at a great price. Very helpful and friendly. Highly recommended.
25 October 2017
Unprompted review
Reply from OneTech Gadgets
Many thanks for your great feedback and valuable business.
No fuss
No fuss, no issues experience.
Site easy to navigate, quick delivery and product meet description.
will use again.
16 July 2017
Unprompted review
Reply from OneTech Gadgets
Thank you for your valuable time leaving great feedback. We're excited to know that your buying experience with our company was pleasant and positive.
Lenovo P2 battery is product highlight; better post sale service needed
Good product, good service. Probably standard price - not a bargain as such.
Would have given more * but felt antagonized by the owner when I called to have some concerns allayed.
7 July 2017
Unprompted review
Reply from OneTech Gadgets
Thanks for your order with our company. We take pride in offering best pre and after sales service. We also offer Free 90 Days Support for our products. Please feel free to contact our customer support so that we can address your concerns.
Their sales and aftercare service are excellent
I had ordered the exact same phones from a company that shall remain nameless they were loaded with foreign apps and malware.the people at Onetechgadgets checked the replacement's whilst I was on the phone to them. They then walked me through the ordering process.the phones arrived when they said they would. The service department helped me change some of the settings over the phone. They have been so very helpful. Well done Onetechgadgets. They told me I could call them anytime for more help. Five stars for a job well done.
28 March 2017
Unprompted review
Reply from OneTech Gadgets
Many thanks for your great Review Richard. We are glad that we were able to help you. Customers satisfaction is our success.
Great service
I bought my son a Z2 lenovo for Christmas and it worked for 1month then the settings stopped operating. I contacted all the numbers for lenovo and was told they couldn't fix it as this model was not sold in europe (may I add I bought it on line frome a UK based company). We were about to give up as no one appeared to know how to correct this problem. I went on to Google found onetechgadgets and emailed them and they were so positive about fixing the phone. They did what they said. Thank you onetechgadgets really so pleasad.
7 March 2017
Unprompted review
Reply from OneTech Gadgets
We are glad we were able to fix the issue and install stable and latest firmware for your Lenovo Vibe Z2 Phone. We specialise in major Chinese brands in smartphones and Tablets and offer repair and software installation service online as well as in our newly set up exclusive outlet in the heart of Carshalton High Street.
They helped me when I needed
When I thought of buying a chinese device I wasn't too much self-convinced, because compatibility, lenguage, amazing price... but I finally decided to get one. When It arrived, and I started to use it, a few doubts came to me. I asked the seller about these doubts and he answered me very fast and complete and that made me feel safe.
6 March 2017
Unprompted review
Reply from OneTech Gadgets
Your satisfaction is our reward. Thanks for purchasing from OneTech Gadgets.
Quality, high level of service.
I had a problem with my keyboard. My problem was sorted without any problems. Very good and quick service.
A company worth to recommended.
Regards
Paul
24 February 2017
Unprompted review
Reply from OneTech Gadgets
Thanks for your great Review and recommendation.
Useless
The tablet suffers from a battery defect. When charged to
100% and the switched off it will be totally discharged when restarted in 12 hours. Note, this is a tablet turned off.
The seller suggests I look for a solution myself on the Internet. Fortunately, I am a lawyer and can, and will, resolve the matter myself by, as seems regrettably necessary, legal action.
I am fortunate, but many may not be in my position and cannot go to the courts, and so my advice is to avoid this seller.
4 February 2017
Unprompted review
Reply from OneTech Gadgets
This Review is completely false and baseless. It does not reflect the quality of our products and customer service offered. We have technical team in place who tests performance and quality of each product before dispatching to buyers. In addition to this, we offer 90 Days Free technical support. Buyer purchased a tablet from our eBay store and 2 weeks later wrote to our support email about battery drainage issue. Its part of our Return Procedure to request information of issue/fault so that we can investigate it but this buyer did not provide any details at all. We asked him to follow Return process on eBay where he made his purchase and send return request but still he did not follow the Return process. The buyer has been extremely difficult and aggressive and did not co operate at all. We take pride in offering quality products and round the clock support to all our valuable buyers and resolve their genuine issues promptly and accept Returns within 30 days if our product is faulty or not as described. We would love to help if buyer contacts us again with details of fault.
Slight misunderstandings but all sorted out with a great result
There was a slight delay due to a misunderstanding but this was soon sorted out and the product arrived with the end result giving one happy customer.
Many Thanks.
3 February 2017
Unprompted review
Reply from OneTech Gadgets
Thanks for your valuable business. Hope to deal with you again. Kindly refer us to your friends, family and colleagues at work.
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