OneTech Gadgets Reviews 132

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Very impressed. Highly recommend this firm. Polite and professional service. Know what they are doing. Quick response to my initial enquiry, excellent comms throughout. Very quick repair to my l... See more

Company replied

Rated 5 out of 5 stars

Took my I phone in as not charging sorted in seconds fluff in charging point had tried to clean myself but no luck. Owner didn't charge me think some shops would have kept phone made up some no existe... See more

Company replied

Rated 5 out of 5 stars

Love the shop in our local high street, have always taken our phones and laptops there to have batteries changed and general maintenance (mine & husband's Androids and the kids' Iphones) at affordable... See more

Company replied

Rated 5 out of 5 stars

Went to this shop saturday 30th August this is the second time I have used this shop. Needed a screen protector and wallet for a new phone which they had in stock and was all fitted for me but I also... See more

Company replied

Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Computer and Accessories Store
  4. Computer Repair Service
  5. Computer Store
  6. Phone Repair Service

Written by the company

OneTech Gadgets is one of the UK's leading and innovative UK based Tech Gadgets retailer offering consumers and businesses the latest and greatest technology in budget branded smartphones, tablets and accessories. Our carefully selected most popular electronic devices from the world’s top budget and emerging brands combine high-tech with fantastic features in stylish yet inexpensive devices. Our sister company OneTech Repairs provides Repairs Service, Upgrades, Installation, Data Recovery and many more at our newly set up Outlet in Carshalton High Street. OneTech Gadgets’ mission is: “To exceed UK consumers expectations by offering the latest technology in Dual Sim 5G/4G/3G Smartphones, tablets and laptops at affordable prices through a convenient online store backed up with superior customer service. “ OneTech Gadgets’ Range Of Smartphone And Tablet Brands Include: Xiaomi, Asus, Lenovo, OukiTel, Leagoo, ZTE, ViewSonic, Samsung, Apple, HTC, Sony, LG, Nokia, Meizu, OnePlus, UMi, Huawei, Elephone, Telcast, Cube, Chuwi, ONDA, HP, Dell. We stock smartphones with Dual SIM card capability, plus Wi-Fi and 4G, 5G connectivity, 4G Tablets and Dual OS Tablets.


Contact info

4.9

Excellent

TrustScore 5 out of 5

132 reviews

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Rated 5 out of 5 stars

So helpful and knowledgeable about…

So helpful and knowledgeable about computers. Thank you so much

24 March 2026
Unprompted review
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Reply from OneTech Gadgets

Thank you so much for your kind words! We're really glad you found our help useful and our knowledge reassuring. It means a lot to us—always here if you need anything in the future! 😊

Rated 5 out of 5 stars

Five Star Service

Amazing! So knowledgeable. Would definitely recommend.

23 January 2026
Unprompted review
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Reply from OneTech Gadgets

Thank you so much for the kind words! 😊 We’re really glad you found our service knowledgeable and helpful. Your recommendation means a lot to us, and we look forward to helping you again whenever you need us. 😊

Rated 5 out of 5 stars

He is extremely good !!

17 January 2026
Unprompted review
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Reply from OneTech Gadgets

Thank you so much! 😊 We truly appreciate your kind words and support. It means a lot to us! 🙏

Rated 5 out of 5 stars

Went to this shop saturday 30th August…

Went to this shop saturday 30th August this is the second time I have used this shop. Needed a screen protector and wallet for a new phone which they had in stock and was all fitted for me but I also asked about a email problem which the very helpful gentleman explained the reason for my email locking up and unable to read was i had duplicate emails so he suggested i use bt app which cured problem . Such a pleasant and friendly service i think we are blessed to have this shop in Carshalton. Kind regards Robert edmead.

30 August 2025
Unprompted review
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Reply from OneTech Gadgets

Thank you so much, Robert, for your thoughtful review and continued trust in us! We're glad we could fit your new screen protector and wallet case, and even happier that the email issue was sorted with a simple solution. It’s always our aim to provide helpful, friendly service, and your kind words mean a lot. 🙏🏼

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. My phone broke and I was fixed by lunchtime. Ever so friendly and helpful. Five stars

8 May 2025
Unprompted review
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Reply from OneTech Gadgets



Hi Katherine,
Thank you for the wonderful feedback! We're so glad we could get your phone fixed by lunchtime and that you found our service friendly and helpful. Five-star customers like you make our day—thank you! ⭐😊

Rated 5 out of 5 stars

I had my Samsung mobile screen and…

I had my Samsung mobile screen and purchased a reconditioned A36 which the team at One Tech transferred across all my files and apps so i was ready to work straight away. Very impressed with their professionalism and service. thank you all

1 May 2025
Unprompted review
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Reply from OneTech Gadgets

Hi Richard,
Thank you so much for your kind words! We're really pleased to hear that you're happy with your reconditioned A36 and that the file and app transfer was seamless. Our team always aims to get you up and running without any hassle. We truly appreciate your trust and support—thank you again! 😊📱

Rated 5 out of 5 stars

Excellent service in resolving an issue…

Excellent service in resolving an issue I had with th purchase of a Asus smartphone. Communication with customer service team was fluid, proactive and professional.

11 January 2025
Unprompted review
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Reply from OneTech Gadgets

Hi Devon,
Thank you for your order for the Rogphone 7 Ultimate. We're glad we could resolve the issue with your AeroActive Cooler 7 smoothly. Our customer service team always strives to provide clear, proactive, and professional support. We appreciate your feedback and look forward to serving you again in the future! 😊

Rated 5 out of 5 stars

Great service

Quick delivery,genuine product ,and a very good price.Accessible company ,easy to contact for any advice or help needed,would definitely use again.

29 January 2025
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Reply from OneTech Gadgets

Hi LJ,
Thank you for your wonderful feedback! We're delighted you were happy with our quick delivery, product quality, and competitive prices. It’s great to know you found us easy to reach for advice and support. We truly appreciate your trust and look forward to serving you again! 😊
>OTG

Rated 5 out of 5 stars

Got exactly what I ordered and on time

Got exactly what I ordered and on time. Thanks

15 December 2024
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Reply from OneTech Gadgets

Hi David!
Thank you for your kind words! We're thrilled to hear you received exactly what you ordered and on time. Your satisfaction means the world to us, and we look forward to serving you again soon! 🙂

Rated 5 out of 5 stars

The best of both!

This is a mix of top class technical knowledge and excellent customer service. I have now used them to solve three separate problems and I could not wish for more. I thoroughly recommend this company,

21 November 2024
Unprompted review
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Reply from OneTech Gadgets

Hi!
Thank you so much for your wonderful feedback! We're delighted to hear that we've been able to help you with multiple issues and that you've had such a positive experience each time. Providing top-notch technical expertise alongside excellent customer service is what we strive for, and it's so rewarding to know we've met your expectations. Your recommendation means the world to us, and we look forward to helping you again whenever you need us! 😊

Rated 5 out of 5 stars

Excellent speedy service on my iPad

5 February 2024
Unprompted review
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Reply from OneTech Gadgets

Hi Stephen,
We're glad to hear you had a positive experience with our Repairs service. Customer satisfaction is our priority. Thanks for recommending us! Much appreciated 🙏🏽

Rated 5 out of 5 stars

Excellent service

3 February 2024
Unprompted review
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Reply from OneTech Gadgets

Hi Stephen,
Thank you for using OneTech Gadgets. We appreciate your business and hope to deal with you again. Your recommendation and support is much appreciated.

Rated 5 out of 5 stars

Excellent company to purchase from…

Excellent communication and I could always get in contact with them if needed. I had some questions about the tablet which was answered, and everything was explained to me. I am very happy with my purchase.
This is the first time I have used One Tech Gadgets and I would highly recommend them.

9 November 2023
OneTech Gadgets logo

Reply from OneTech Gadgets

Hi Philip,
Thank you so much for choosing One Tech Gadgets to purchase the Lenovo tablet! We're thrilled to hear about your positive experience. Customer satisfaction is of utmost importance to us, and we strive to provide the highest quality products with the best service.Your recommendation means a lot to us, and we look forward to serving you again!

Rated 5 out of 5 stars

Awesome service

Awesome service with reasonable price.
Highly recommend this store

15 September 2023
Unprompted review
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Reply from OneTech Gadgets

Hi Dylan,
Thanks for your positive feedback. We're glad that you're happy with our service. Your recommendation is highly appreciated and we hope to serve you again in the future.

Rated 5 out of 5 stars

Excellent service laptop repair

Excellent service from the owner. Explained in fine detail so that I knew what was involved. Was patient in explaining the rudiments of ICT. Repair completed within 24 hours and charged a fair price. Would recommend one tech repairs to anyone. Ten out of ten.

11 August 2023
Unprompted review
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Reply from OneTech Gadgets

Dear Sally, Thank you so much for your positive review! We are so glad that you were happy with our service. We always strive to provide our customers with excellent customer service, and it is always rewarding to hear that we have met your expectations.
We are also glad to hear that the repair was completed within 24 hours and that you were charged a fair price. We pride ourselves on our quick turnaround times and our competitive prices.

Thank you again for your review! We hope to see you again soon.

Sincerely,

The team at OneTech Gadgets and OneTech Repairs

Rated 5 out of 5 stars

OneTech gave a first class quality…

OneTech gave a first class quality service again. Whenever i have had issues with my gadgets OneTech fixed them at prices I thought very reasonable so I wouldn’t go anywhere else. Excellent & would definitely recommend.

8 December 2022
Unprompted review
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Reply from OneTech Gadgets

Thanks James for sharing your experience with our company. We are pleased to have won your trust as a loyal customer. We greatly appreciate your business and any recommendations made by you.

Rated 5 out of 5 stars

Great Customer Service

Kept me up to date throughout the experience of ordering my tablet, very understanding regarding my inquiries, and polite and approachable staff. Great experience.

5 October 2022
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Reply from OneTech Gadgets

Thank you Mark for ordering Teclast T50 Tablet from our online store. It's great to know you had a pleasant experience with our customer service. We value your business and would appreciate any recommendations made for us. Hope to serve you again.
>OTG

Rated 5 out of 5 stars

polite and professional

dealt with OneTech a few times they are very polite and good quality of work, thanks for the help

4 August 2022
Unprompted review
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Reply from OneTech Gadgets

Thank you Jonathan for your 5 star feedback. We appreciate your support and recommendation made to others.

Rated 3 out of 5 stars

It took over a week before the item was…

It took over a week before the item was posted. would've been 5 stars but this seems a bad practice to me. The item was fine

7 July 2022
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Reply from OneTech Gadgets

Hi Jason, Thanks for your feedback on Shipping speed. Glad to know you like your new phone. We checked your order details. You purchased the phone on eBay on 15th June. It is mentioned on eBay the processing time and the estimated delivery time it takes to deliver the order which is around 10-12 business days. We can see your order was delivered on 27th June which means it took 8 business days including the processing which is within the given timeframe. Please note weekends and public holidays are not counted. We advise contacting the seller before placing order if you are not sure about the shipping speed. It will avoid any confusion and misunderstanding in future.

Rated 5 out of 5 stars

Excellent Service and Price

Great customer service!. They helped me with any questions I had, tablet was fixed promptly and at a very reasonable price. Would definitely recommend!

22 June 2022
Unprompted review
OneTech Gadgets logo

Reply from OneTech Gadgets

Many thanks for your feedback and booking repair of your tablet from our local store in Carshalton. We are glad you had a positive experience and look forward to dealing with you again.

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